Info Assistance Needed with Failing Toshiba 1TB External Hard Drive

Yelawolf

Prominent
Dec 10, 2023
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Hello everyone,

I'm experiencing significant issues with my Toshiba 1TB external hard drive, and I'm hoping to get some advice on how to proceed.

Problem Description:​

The drive's health is critically low, reported at 0%, and I'm unable to recover data using standard methods. The data are still there and I can see all of them, I attempted to clone the drive using several software tools LazeSoft for Disk Clone, but none have worked due to potential damage to the drive.

Cloning Attempts: I attempted to clone the disk multiple times using different tools, but each attempt has failed.

Questions:​

  • What options do I have left for recovering my data?
  • Are there specific tools or methods you recommend for cloning or recovery in cases like this?
  • Should I try the method with CMD (C:\Users\Tricknology>xcopy /h /i /c /k /e /r /y J: F: ) ?
Thank you in advance for your help! Any advice on how to best address this issue would be greatly appreciated.

Best regards.
 
Is it an SSD or mechanical drive? If it's an SSD, it's probably gone to read-only safe mode to prevent writes causing it further damage. Easy test is to try to save a file. You should be safe simply using xcopy on a command line to copy everything, which should avoid anything like safety checks. The cloning software is seeing that the drive is in an error state and doesn't want to risk damaging it, but may not be aware of SSDs; running a mechanical drive even for reads that has started to fail can very quickly cause total failure because it still has to move all those parts around, but just reading an SSD doesn't cause additional wear. A command line copy operation is dumb and will just attempt to read the data. But xcopy isn't going to "clone" the drive, so if this is a boot drive, it won't make the new drive functional. You'd have to use command line tools on an installer image boot to rebuild the BCD and EFI partition and MSR and recopy the boot image file. That CAN be quick and easy or it can be hard. So if those other clone tools don't work, you can use xcopy to recover your data files but you'll need to do a reinstall of Windows or rebuild the boot structure and other partitions (xcopy isn't going to copy the hidden partitions).