Hello guys,
my friend asked me to upgrade his laptop. Basically he only has 1TB HDD and he bought samsung evo 970 plus. So I disassembled back cover, put SSD in place and wanted to install Win 10. The big problem is that laptop can't recognize the SSD at all.. I've been fighting for almost 2 hours to solve this but unsuccesfully. The SSD is not shown in disk management, in cmd diskpart command and also in bios. As first I tried to install its driver. However I got error message saying "samsung nvm express device is not connected". So I re-plugged SSD to make sure it was connected properly and still the same error message. I also disassembled original HDD and left SSD plugged only. Again, SSD can't be recognized. Basically I've been googling and trying every possible solution but nothing helped so far. If I'm right then laptop should support this type of SSD.. Any advices what to do ? I'm desperate.. I really didn't expect this happening..
my friend asked me to upgrade his laptop. Basically he only has 1TB HDD and he bought samsung evo 970 plus. So I disassembled back cover, put SSD in place and wanted to install Win 10. The big problem is that laptop can't recognize the SSD at all.. I've been fighting for almost 2 hours to solve this but unsuccesfully. The SSD is not shown in disk management, in cmd diskpart command and also in bios. As first I tried to install its driver. However I got error message saying "samsung nvm express device is not connected". So I re-plugged SSD to make sure it was connected properly and still the same error message. I also disassembled original HDD and left SSD plugged only. Again, SSD can't be recognized. Basically I've been googling and trying every possible solution but nothing helped so far. If I'm right then laptop should support this type of SSD.. Any advices what to do ? I'm desperate.. I really didn't expect this happening..