Hello!
I just picked up my Asus ROG Strix G513 and went back home and the internal sound speaker does not work.
Or did the Asus guys accidentaly remove a cable of the internal speaker?
Thank you!
I just picked up my Asus ROG Strix G513 and went back home and the internal sound speaker does not work.
- according to Asus only the chasis has been exchanged
- the internal speakers worked without issues before I gave it to an RMA (only the chasis got exchanged)
- the drivers are up to date
- even the Asus startup sound in the BIOS does not sound after I enable it again
- I reset the BIOS to the default settings
- the BIOS is on the latest version
- all other external sound devices such as headphones work (via headphone jack)
- the internal speaker even shows activity if I play a YouTube video as if it recognized the sound volume (even the mic!), but the internal speaker just does not sound
- Windows shows no error messages, no disabled devices
Or did the Asus guys accidentaly remove a cable of the internal speaker?
Thank you!