Hello. I've got my PC about 3 days ago, it was sent to me from Europe where I used it without any issues for ~2 years. So I built it up yesterday and it was working perfectly. I needed to move it, so I shut it down, unplugged it, moved it, plugged it back (to the same cord, same power cable), but it didn't start. To be more specific, it didn't get to the boot "phase". The motherboard lit up, fans were working, I heard HDD starting (no beep tho), but the motherboard was displaying Q Code 76. After few restarts, I shut it down, unplugged and plugged back the EATX cable and it booted up without any issues! However, after several hours of working on the computer, I had to move it again (cuz of the recent "inspection"), so I shut it down, unplugged everything, plugged it back in (still the same cord&cable) and it happened again. But this time, reconnecting EATX cable didn't help. To be even more specific, the startup process looks like: Start -> Q Code 00 -> Q Code 14 & CPU_LED lights up (bright red) -> Q Code 76. And that's it. I tried: Reconnecting everything, CMOS clearing, pulling CMOS out ( for about 20 seconds ) , unmounting the fan to check the CPU, rebuilding it, resetting BIOS.
I tried starting with just few parts to see how it will react.
CPU + FAN (24 PIN + EATX [4+4]) -> Same results (Q Code 76)
CPU + FAN + RAM -> Same results -||-
I tried both outside the case/inside the case. Unfortunately, I don't have any spare parts to test it. I think it may be something with the motherboard? Maybe like the motherboard's EATX plug? It doesn't look bent or anything. I tried two different EATX cables. I don't think the CPU would be an issue, motherboard would return Q Code 00 if it was the CPU, wouldn't it? I can tell for sure that it's NOT burning and I'm 99% sure that it's not overheating during the start. I mean, it worked before for more than 7+ hours, and I tried to reseat the fan twice. When I inspected the CPU, it looked fine, no spilled thermal paste or anything. I forgot to say that the CPU wasn't even removed when it was sent to me. It was safely covered, perfectly cleaned from the thermal paste. I can tell for sure that every part was safely wrapped/covered, nothing was damaged. In Europe the voltage is 220V 50Hz I think? However, my PSU should work perfectly with American voltage which is 110V 60Hz I think? Do you guys have any ideas on finding the issue/fixing it? I greatly appreciate every response.
I'll list my components down below.
Thank you. Have a nice day.
CPU: Intel Core i7 4770k
GPU: MSI GTX 780 Ti
RAM: Kingston HyperX Fury 16GB (8+8) 1866Mhz DDR3 Black
FAN: Cooler Master V8 GTS
MOBO: ASUS MAXIMUS VII RANGER
PSU: Cooler Master M2 Silent Pro 1000w
I don't think that listing my HDDs, SSD, DD, .. will help. Thanks once more.
I tried starting with just few parts to see how it will react.
CPU + FAN (24 PIN + EATX [4+4]) -> Same results (Q Code 76)
CPU + FAN + RAM -> Same results -||-
I tried both outside the case/inside the case. Unfortunately, I don't have any spare parts to test it. I think it may be something with the motherboard? Maybe like the motherboard's EATX plug? It doesn't look bent or anything. I tried two different EATX cables. I don't think the CPU would be an issue, motherboard would return Q Code 00 if it was the CPU, wouldn't it? I can tell for sure that it's NOT burning and I'm 99% sure that it's not overheating during the start. I mean, it worked before for more than 7+ hours, and I tried to reseat the fan twice. When I inspected the CPU, it looked fine, no spilled thermal paste or anything. I forgot to say that the CPU wasn't even removed when it was sent to me. It was safely covered, perfectly cleaned from the thermal paste. I can tell for sure that every part was safely wrapped/covered, nothing was damaged. In Europe the voltage is 220V 50Hz I think? However, my PSU should work perfectly with American voltage which is 110V 60Hz I think? Do you guys have any ideas on finding the issue/fixing it? I greatly appreciate every response.
I'll list my components down below.
Thank you. Have a nice day.
CPU: Intel Core i7 4770k
GPU: MSI GTX 780 Ti
RAM: Kingston HyperX Fury 16GB (8+8) 1866Mhz DDR3 Black
FAN: Cooler Master V8 GTS
MOBO: ASUS MAXIMUS VII RANGER
PSU: Cooler Master M2 Silent Pro 1000w
I don't think that listing my HDDs, SSD, DD, .. will help. Thanks once more.
Facebook
Twitter
Instagram