Let's start with what I have.
An ASUS Maximus VIII Hero motherboard with 32G of RAM.
A 550W power supply.
My boot drive is a RAID 0 consisting of 4 sata SSDs.
A 1TB "data" drive
And a 2TB "backup" drive.
Also I have 2 optical drives.
An HP dvd1265 CD/DVD reader/writer
And a LG WH16NS40 Blueray/DVD reader/writer.
Yeah, all my sata ports are full.
A "clean install" of Windows 10 from a USB drive (so there's no legacy settings or drivers)
The problem is that neither optical drive can detect any disks of any type. I've tried Blueray, DVDs, CD, even a music CD.
My bios sees them, Windows sees them. Device manager says they're working properly. But when I click on the drive, it just opens the door and asks that I put a disk in.
The Bios sees the drives, and the SATA channel is enabled, but I can't boot from either drive. (which makes me think this is either bios or hardware problem)
I've updated the BIOS and the firmware. I've uninstalled the drivers and rebooted. I've physically removed the drives and tried reinstalling each one at a time. I even checked to make sure there's no "shipping screw" - I don't see any. I've also tried different cables, and even uninstalled my two hard drives just in case it was a power draw problem. Nothing helped.
There's got to be something simple I'm missing. While not outside the realm of possibility, I just can't see both new drives coming from two different manufacturers having the exact same defect. But it's far more likely to be something so simple I'll smack my forehead as soon as it's mentioned.
If it helps, when I put a disk in, it spins up for a few seconds like it's reading the disk.
Any help would be greatly appreciated.
Thanks
An ASUS Maximus VIII Hero motherboard with 32G of RAM.
A 550W power supply.
My boot drive is a RAID 0 consisting of 4 sata SSDs.
A 1TB "data" drive
And a 2TB "backup" drive.
Also I have 2 optical drives.
An HP dvd1265 CD/DVD reader/writer
And a LG WH16NS40 Blueray/DVD reader/writer.
Yeah, all my sata ports are full.
A "clean install" of Windows 10 from a USB drive (so there's no legacy settings or drivers)
The problem is that neither optical drive can detect any disks of any type. I've tried Blueray, DVDs, CD, even a music CD.
My bios sees them, Windows sees them. Device manager says they're working properly. But when I click on the drive, it just opens the door and asks that I put a disk in.
The Bios sees the drives, and the SATA channel is enabled, but I can't boot from either drive. (which makes me think this is either bios or hardware problem)
I've updated the BIOS and the firmware. I've uninstalled the drivers and rebooted. I've physically removed the drives and tried reinstalling each one at a time. I even checked to make sure there's no "shipping screw" - I don't see any. I've also tried different cables, and even uninstalled my two hard drives just in case it was a power draw problem. Nothing helped.
There's got to be something simple I'm missing. While not outside the realm of possibility, I just can't see both new drives coming from two different manufacturers having the exact same defect. But it's far more likely to be something so simple I'll smack my forehead as soon as it's mentioned.
If it helps, when I put a disk in, it spins up for a few seconds like it's reading the disk.
Any help would be greatly appreciated.
Thanks