ASUS PRIME B350-PLUS on-board graphics Issue

[cdaters]

I just set this board up as a new build with a AMD Ryzen 5 2400G processor, 16GB of RAM, installed Windows 10, loaded drivers. Now when I go do to modify graphics settings using the RAEDON controls, I can't. The system informs me (via dxdiag.exe) that it is using an Adapter Type of "Microsoft Basic Display Driver." When I go to device manager to see what the issue might be, I see the following:

Device Manager - https://imgur.com/FriArsK
DXDIAG.exe - https://imgur.com/OUQlHFk

How can I force it to use the proper "on-board" adapter/settings?

 

[Barty1884]

That looks like an error with the driver install - I'd uninstall the driver (RyzenMaster) you have and reinstall from:
https://www.amd.com/en/support/apu/amd-ryzen-processors/amd-ryzen-5-processors-radeon-vega-graphics/amd-ryzen-5-2400g

 

[jakubek160]

That looks like an error with the driver install - I'd uninstall the driver (RyzenMaster) you have and reinstall from:
https://www.amd.com/en/support/apu/amd-ryzen-processors/amd-ryzen-5-processors-radeon-vega-graphics/amd-ryzen-5-2400g

Small update:

If the solution still doesn't work, then uninstall the ryzenmaster using this program: http://www.guru3d.com/files-details/display-driver-uninstaller-download.html

Then restart your computer and install the drivers again.

After that restart your computer again and here you go.

Have a great day!

 

[cdaters]

That looks like an error with the driver install - I'd uninstall the driver (RyzenMaster) you have and reinstall from:
https://www.amd.com/en/support/apu/amd-ryzen-processors/amd-ryzen-5-processors-radeon-vega-graphics/amd-ryzen-5-2400g

Thank you Bartly1884, but this did not work. 🙁

 

[cdaters]

...

Small update:

If the solution still doesn't work, then uninstall the ryzenmaster using this program: http://www.guru3d.com/files-details/display-driver-uninstaller-download.html

Then restart your computer and install the drivers again.

After that restart your computer again and here you go.

Have a great day!

Thank you jakubek160, I downloaded this, ran it...it worked like a champ at uninstalling the driver. I then installed the latest update from AMD and I still do not have working display drivers...the machine is defaulting back to Microsoft's Basic Display driver.

It's weird that Windows can see the driver, but the message is that there are not enough free resources to use it, that I would need to disable one of the other devices on the system (whatever that means) and thus is defaulting to the basic display driver...

 

[jakubek160]

Maybe the solution is simpler that we think. Try to install the new dx drivers. Here is the link: https://www.microsoft.com/en-us/download/details.aspx?id=17431

or, if the first doesn't do the job try this one.

https://www.microsoft.com/en-us/download/details.aspx?id=35

Have a great day!