Question ASUS ROG black screen after windows update

[brody0047]

Hi everyone,

Yesterday, i turned off my ASUS ROG FX502VM and windows(10) updated some stuff. And when I tried to turn it back on later, the screen stayed black, no sign of life. The keyboard doesn't work either apart from the turn on button.

I can't access the bios (tried pushing F2) on startup.



Do you have any idea what the issue might be ?

Thank you

 

[thomas123321]

Hi everyone,

Yesterday, i turned off my ASUS ROG FX502VM and windows(10) updated some stuff. And when I tried to turn it back on later, the screen stayed black, no sign of life. The keyboard doesn't work either apart from the turn on button.

I can't access the bios (tried pushing F2) on startup.



Do you have any idea what the issue might be ?

Thank you

Check the ram, black screen can be ram problems, take it out, clean the contacts, wipe the dust off. Check if that works.

Also try a hard reset, check this link out-
https://www.asus.com/us/support/FAQ/1032747/