Hi, I bought this thing a few weeks ago from Amazon, used. I came up with windows 8.1, but I never paid attention to the brand or the version of the system. Now I regret it.
Yesterday I dropped the pc from about a foot high. At the moment there it seemed that nothing had happened, and merrily continued to play. However, this morning I tried to get it started and I received a disturbing message: something about a device not found or not available and the error code 0xC0000185.
The message added that you had to try to start the system from a boot disk, so I went to the site of Microsoft, created an installation usb for Windows 8.1 from Windows Help and tried to start it from there, choosing to start the usb key as bootable.
After the ROG logo, black screen. Forever.
I then dug out the hard disk and connected it to a device that makes it work like an external hard drive, discovering that:
It crackles somewhat
Reports a capacity of half a terabyte, whereas the label marks it as a tera HDD, which shows me that it's using a single partition.
It appears empty.
Now, does this mean that the hard disk is to be thrown away? Are there other things to try? How the hell do I put on a windows if I do not have a physical copy of the operating system?
Please please help.
Thanks
Yesterday I dropped the pc from about a foot high. At the moment there it seemed that nothing had happened, and merrily continued to play. However, this morning I tried to get it started and I received a disturbing message: something about a device not found or not available and the error code 0xC0000185.
The message added that you had to try to start the system from a boot disk, so I went to the site of Microsoft, created an installation usb for Windows 8.1 from Windows Help and tried to start it from there, choosing to start the usb key as bootable.
After the ROG logo, black screen. Forever.
I then dug out the hard disk and connected it to a device that makes it work like an external hard drive, discovering that:
It crackles somewhat
Reports a capacity of half a terabyte, whereas the label marks it as a tera HDD, which shows me that it's using a single partition.
It appears empty.
Now, does this mean that the hard disk is to be thrown away? Are there other things to try? How the hell do I put on a windows if I do not have a physical copy of the operating system?
Please please help.
Thanks