asus rog strix gaming notebook gl703v keyboard randomly stops working

[caidroid]

my keyboard will randomly stop working while in game play sometimes if i close the game management I can just reload it and play other times I have to restart the laptop to get the keyboard working again

 

[webworkings]

NOTE: If you need to type in a password to even get into Windows to do the following, make sure you attached an external keyboard first, to get past the password. Then disconnect the external keyboard and try the following...

1. Uninstall the keyboard driver.
2. Reboot the computer (without reinstalling the driver).
3. When it restarts, it should reinstall the driver on its own.

If this doesn't work, you may wish to try connecting/reconnecting an external keyboard and see if it works fine. If it does, then it could be the keys themselves that are the issue.

Additionally, if your device uses one, you may want to try updating the Synaptics Driver if the above doesn't help.

You may also want to check the device for malware, viruses, etc., which can interfere with normal operation.

 

[pepem_123]

had the same problem returned it to asus for a fix they updated the firmware. after a while problem reoccurderd its in for repair again. i might think this is more then a driver issue