[SOLVED] ASUS RTX 2060 NOT WORKING ANYMORE

[Castiel96]

Hi everyone

Today while playing destiny 2 my pc turned off. When powered back on nothing happened the pc wouldn't boot at all. Lights were on the motherboard but nothing would power up. I have removed the GPU (Asus RTX 2060 06G GAMING). The pc boots fine with no problems when the GPU is not installed and using motherboard integrated graphics. When I install the GPU again it doesn't boot. No idea why. PC has been running fine with no issues for 4 months but today decided not to. PSU is a corsair 550w semi modular. Any help is appreciated.

 

[white.a.drew]

Hi everyone

Today while playing destiny 2 my pc turned off. When powered back on nothing happened the pc wouldn't boot at all. Lights were on the motherboard but nothing would power up. I have removed the GPU (Asus RTX 2060 06G GAMING). The pc boots fine with no problems when the GPU is not installed and using motherboard integrated graphics. When I install the GPU again it doesn't boot. No idea why. PC has been running fine with no issues for 4 months but today decided not to. PSU is a corsair 550w semi modular. Any help is appreciated.

rma the card there new they are bound to have bugs down the line this may help evga detect defects with they're new series. If you already uninstalled and reinstalled the card and driver's not much else you can do.

 

[bignastyid]

It's likely the GPU or the PSU. Which exact model of Corsair is it?

 

[bignastyid]

rma the card there new they are bound to have bugs down the line this may help evga detect defects with they're new series. If you already uninstalled and reinstalled the card and driver's not much else you can do.

How would RMAing an ASUS card help EVGA fix defects?

 

[white.a.drew]

How would RMAing an ASUS card help EVGA fix defects?

i meant to say nvidia however you you need to rma the card

 

[bignastyid]

i meant to say nvidia however you you need to rma the card

I don't need to RMA, all my GPUs are working. The OP may need to but there are a couple other avenues to explore first.

 

[Castiel96]

rma the card there new they are bound to have bugs down the line this may help evga detect defects with they're new series. If you already uninstalled and reinstalled the card and driver's not much else you can do.

Would I do this through asus or the supplier where I got the card from? Sorry if it's a dumb question never had an issue like this before.

 

[white.a.drew]

Would I do this through asus or the supplier where I got the card from? Sorry if it's a dumb question never had an issue like this before.

you would go to asus.com and select rma part


https://www.asus.com/us/support/article/818

 

[bignastyid]

Depends on where you are. In the US you usually RMA through the manufacture when you are outside the retailers return period. In many other places like the UK, many manufactures have you RMA through the retailer you bought it from or an authorized service center.
https://www.asus.com/uk/Graphics-Cards/DUAL-RTX2060-O6G/HelpDesk_Warranty/