Asus Z97-A bios help

andreassk

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Nov 26, 2014
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Recently my computer has been crashing quite randomly.

I've gone through all of the windows update(i believe since it takes some time for windows to find new ones), aswell as looking for updates on my graphics card. So i think the 3rd step would be to look for bios updates?

But Asus' website for bios updates is a hellzone in my opinion, so if anyone could help me find the proper things to download and save me a headache that would be great :)

A quick explanation on how to install those damned bios' would be awesome too!

http://support.asus.com/download.aspx?SLanguage=en&m=Z97-A&p=1&s=45&os=30&hashedid=ic9YbXVua78KEzSH (This is where i landed after i put in which model, which socket, and which OS i ran). And from here on i'm quite confused.

EDIT: I got bios version 1204

Also, maybe it might be my ram being faulty? I doubt it though. Everything in my case is around 1 month old. I did get a 'crash' message telling me the following:

"A problem has been detected and windows has been shut down to prevent damage to your computer.

A clock interrupt was not recieved on a secondary processor whithin the allocated time interval."


Thanks!


 


Sadly the crashes are quite random? If i remember correctly it has crashed most of the times when i've played Battlefield(I recently started playing the old Battlefield Bad Company 2, aswell as a bit of BF 4 and just a tad of BF 3. BF 4 crashed 2 times i believe, and BFBC2 crashed once just before making this thread.)

I'm very doubtful those are the issue though, but maybe i'm wrong? When i looked with EVGA precisionX16 my card stayed under 80 C so that shouldn't be problem, right?
 
Is the crash a bluescreen, freeze, reboot, shutdown, or something else? Is there anything in the logs that gives a clue about what happened? Bluescreens would suggest driver problems, freezes overheating or RAM or CPU problems, reboots or shutdowns PSU problems.
 
You've got a similar issue to me!
Luckily I noticed small glitches & crashes before installing games & loading my music onto the drives.
Of course your issue maybe completely unrelated, but the fact you mention you can't find a trigger / repeatable cause of the crashes are very similar to mine.

I'm currently connecting on bare essentials to the mobo. I'm hoping some genius will come along and tell us we've simply missed a setting of something 😀
Replacing the mobo on a new build isn't high on my to do list

Best of luck !
 


Sadly it's basically all of them. It has freezed once with a static noise in my earplugs, and when i checked the logs after starting it up again it said that it had restarted and crashed several times under just a few minutes, even though that was not what my screen showed me. It has bluescreened once i believe, not restarting by itself, and i sadly didn't check the logs for that time, but i'll try to look that up soon. I'm not sure if i've gotten any other types. I recently updated windows(windows update is quite strange sometimes so i had missed a few updates that might've caused the problem,).

Do you think that the computer really could get these kinds of crashes by moving the it around "too much"? I had one very random crash when i moved the computer to a lan, and a day(i think) before posting this i changed room in the house so i had to move the stuff aswell. But i'm extremly doubtful moving the computer would have those effects.
 


Yeaah, I haven't got any crashes today atleast 😉

I'm really not in the mood to look for faulty things in my build since that is the reason i got a new build - My old one was getting really unstable and generally shitty.

Could you tell me what your build consists of? Maybe it might be some common hardware issue? I doubt it though, but maybe!

My build;

SSD: Samsung 840 EVO Series SSD 250GB SATA3 Basic Kit (MZ-7TE250BW)
PSU: Cooler Master PowerSupply (PSU) G750M 750W
RAM: Crucial DDR3 BallistiX Tactical 16GB
MOBO: ASUS Z97-A
CPU: Intel Core i5-4690K
GPU: EVGA GeForce® GTX 970 4GB Superclocked w/ ACX 2.0 Cooler

And some harddrive that doesn't matter.

 
My build is

Asus Z97-A
i5 4690k
Coolmasters Hyper Evo cooler
2 x 4GB Corsair Vengence (LP)
GTX 970 Gygabyte G1 gaming
Samsung Evo SSD 128GB
WD Blue 1TB Drive
TP link wifi card

But I've unpluged my Graphics card and all non essential plugs out of my mobo & I'm still getting explorer restarts & web browser crashes. There is no pattern which is the annoying thing! I'll likely call Asus today as I'm all out of options. Yours obvious was working, my build has been showing smymptoms of a fault since build day. It's less than 12 hour old in run time!
 

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