[SOLVED] At least 3 times BSOD per day even 3/4 times clean installation of windows 10

[junhong0113]

As mentioned above, my computer start having multiple BSOD per day for a few weeks. Even I do a clean installation of windows 10 few times, the problem still exists.
I could not complete the update of kb4601319 and kb4601382. they always fail. Besides, my browser(chrome and edge) keeps crashing. microsoft office app like words and excel also will lead to bsod. Sometimes when watching youtube also lead to bsod. It is very annoying.
I tried sfc /scannow, sometimes it is successful sometimes it is not. DISM also. Memtest86 shows no error.

BlueScreenView shows that the crash address is all ntoskrnl.exe+3f5210.

Hope could help me solve these problems. No budget to buy a new laptop.

Any information needed, please guide me.

 

[Colif]

i would run all the tests in seatools. see if it finds same problems as crystaldisk

If hdd is on its way out, I would take it out completely and then you can reinstall win 10 as AHCI on ssd if you want and see if it makes any difference.

 

[gardenman]

I ran the dump files through the debugger and got the following information: https://jsfiddle.net/53o1vbah/show This link is for anyone wanting to help. You do not have to view it. It is safe to "run the fiddle" as the page asks.

Spoiler: Dump File Results

File information:	031021-9093-01.dmp (Mar 9 2021 - 21:33:02)
Bugcheck:	SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (1000007E)
Probably caused by:	memory_corruption (Process: System)
Uptime:	0 Day(s), 0 Hour(s), 12 Min(s), and 26 Sec(s)

File information:	031021-8906-01.dmp (Mar 9 2021 - 21:36:44)
Bugcheck:	SYSTEM_SERVICE_EXCEPTION (3B)
Probably caused by:	memory_corruption (Process: esrv_svc.exe)
Uptime:	0 Day(s), 0 Hour(s), 03 Min(s), and 19 Sec(s)

File information:	031021-8515-01.dmp (Mar 9 2021 - 21:20:14)
Bugcheck:	SYSTEM_SERVICE_EXCEPTION (3B)
Probably caused by:	memory_corruption (Process: svchost.exe)
Uptime:	0 Day(s), 0 Hour(s), 03 Min(s), and 14 Sec(s)

File information:	031021-12187-01.dmp (Mar 9 2021 - 22:01:10)
Bugcheck:	SYSTEM_SERVICE_EXCEPTION (3B)
Probably caused by:	memory_corruption (Process: svchost.exe)
Uptime:	0 Day(s), 0 Hour(s), 14 Min(s), and 50 Sec(s)

File information:	031021-11625-01.dmp (Mar 10 2021 - 01:45:10)
Bugcheck:	SYSTEM_SERVICE_EXCEPTION (3B)
Probably caused by:	memory_corruption (Process: LocationNotificationWindows.exe)
Uptime:	0 Day(s), 0 Hour(s), 05 Min(s), and 33 Sec(s)

This information can be used by others to help you. Someone else will post with more information. Please wait for additional answers. Good luck.

 

[Colif]

error 4 might be hdd activity
error 3 & 5 are similar. Not sure whats happening though.
more mention of ntfs than i normally see
ntfs - new tech file system, its the file system windows has used for 20 years.
other possible clues, I see one file all the time so its hard to tell if it means anything.

can you run windirstat on the hdd for me?
i normally go to their home page but its currently offline - https://sourceforge.net/projects/windirstat/
it shows what files make up largest space on drive, I am more curious if any system files on it

 

[junhong0113]

Hello, sorry for the late reply. As I was quite busy these few days, but I still monitoring my computer.

Last week, I manage to change it to AHCI mode, and my HDD back to HDD. The first night, even the clean installation failed. 😢 Almost thought my laptop is dead. Luckily, second day it succeeded, and even all those Windows Update are installed successfully.

However, the BSOD still happening, but in a weird pattern, sometimes it is quite often, sometimes it is not. But the crashing of browser like Google Chrome and Microsoft Edge still happening very often, And mostly, the BSOD happened when I was using Google Chrome. This is so weird, I even played DeadbyDaylight, a 46++ GB game, and still working damn fine and smooth. And a web browser killed my computer. And damn, it is so annoying the browser keep crashing when I am reading email, like need to restart computer 2-3 times to read a single email. OMG.

I have attached all those BSOD for a few days. I been seeing SYSTEM_SERVICE_EXCEPTION and SYSTEM_THREAD_EXCEPTION_NOT_HANDLED more frequent now. Besides, although I did not remove the HDD, I also did not format it so it is now remaining unformatted and not shown in My PC. Nothing is stored on it.
So, could it be my SSD problem?

Link to minidump files.
https://drive.google.com/drive/folders/1voANsWlgZmMZjj2-BzSmkJt5aYK3oI23?usp=sharing

 

[gardenman]

I looked at the 8 most recent dumps from the 20 that you uploaded and got the following information: https://jsfiddle.net/obs6j0en/show This link is for anyone wanting to help. You do not have to view it. It is safe to "run the fiddle" as the page asks.

Spoiler: Dump File Results

File information:	031521-8500-01.dmp (Mar 15 2021 - 09:28:04)
Bugcheck:	SYSTEM_SERVICE_EXCEPTION (3B)
Probably caused by:	memory_corruption (Process: conhost.exe)
Uptime:	0 Day(s), 0 Hour(s), 01 Min(s), and 14 Sec(s)

File information:	031521-8390-01.dmp (Mar 15 2021 - 02:32:00)
Bugcheck:	SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (1000007E)
Probably caused by:	memory_corruption (Process: System)
Uptime:	0 Day(s), 17 Hour(s), 49 Min(s), and 07 Sec(s)

File information:	031521-8328-01.dmp (Mar 15 2021 - 09:07:45)
Bugcheck:	SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (1000007E)
Probably caused by:	memory_corruption (Process: System)
Uptime:	0 Day(s), 0 Hour(s), 21 Min(s), and 25 Sec(s)

File information:	031521-7171-01.dmp (Mar 15 2021 - 09:21:18)
Bugcheck:	SYSTEM_SERVICE_EXCEPTION (3B)
Probably caused by:	memory_corruption (Process: svchost.exe)
Uptime:	0 Day(s), 0 Hour(s), 05 Min(s), and 20 Sec(s)

File information:	031521-6890-01.dmp (Mar 15 2021 - 09:26:28)
Bugcheck:	KMODE_EXCEPTION_NOT_HANDLED (1E)
Probably caused by:	memory_corruption (Process: System)
Uptime:	0 Day(s), 0 Hour(s), 01 Min(s), and 44 Sec(s)

File information:	031521-6546-01.dmp (Mar 15 2021 - 09:15:37)
Bugcheck:	SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (1000007E)
Probably caused by:	memory_corruption (Process: System)
Uptime:	0 Day(s), 0 Hour(s), 07 Min(s), and 31 Sec(s)

File information:	031421-8890-01.dmp (Mar 14 2021 - 03:04:19)
Bugcheck:	SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (1000007E)
Probably caused by:	memory_corruption (Process: System)
Uptime:	0 Day(s), 15 Hour(s), 08 Min(s), and 44 Sec(s)

File information:	031421-8484-01.dmp (Mar 14 2021 - 07:10:17)
Bugcheck:	SYSTEM_SERVICE_EXCEPTION (3B)
Probably caused by:	memory_corruption (Process: conhost.exe)
Uptime:	0 Day(s), 1 Hour(s), 42 Min(s), and 53 Sec(s)

This information can be used by others to help you. Someone else will post with more information. Please wait for additional answers. Good luck.

 

[Colif]

well, only one of those looks like anything to do with storage. Other 5 have no mention of page faults which means no interaction with the page file at all.

strange you say chrome is cause as its not victim in any of the crashes. its all parts of windows. Some of it looks like registry actions. If you hadn't run memtest I would suggest it.

now it all being browser makes me think its LAN still. You probably have newest WIFI drivers

Jan 11 2021	Netwtw06.sys	Intel Wireless Wifi Link driver https://downloadcenter.intel.com/
Jan 22 2021	ibtusb.sys	Intel(R) Wireless Bluetooth(R) Filter driver (Intel Corporation)

but if you use a cable. You not so up to date

Oct 03 2017

rt640x64.sys

Realtek NICDRV 8169 PCIe GBE Family Controller driver

you might want to think about this - https://forums.tomshardware.com/threads/driver-verifier-instructions.3686888/

 

[junhong0113]

well, only one of those looks like anything to do with storage. Other 5 have no mention of page faults which means no interaction with the page file at all.

strange you say chrome is cause as its not victim in any of the crashes. its all parts of windows. Some of it looks like registry actions. If you hadn't run memtest I would suggest it.

now it all being browser makes me think its LAN still. You probably have newest WIFI drivers

Jan 11 2021	Netwtw06.sys	Intel Wireless Wifi Link driver https://downloadcenter.intel.com/
Jan 22 2021	ibtusb.sys	Intel(R) Wireless Bluetooth(R) Filter driver (Intel Corporation)

but if you use a cable. You not so up to date

Oct 03 2017

rt640x64.sys

Realtek NICDRV 8169 PCIe GBE Family Controller driver

you might want to think about this - https://forums.tomshardware.com/threads/driver-verifier-instructions.3686888/

Ok, will run memtest again tonight.

I use the intel driver update tool, all is updated. I double check again.

 

[junhong0113]

well, only one of those looks like anything to do with storage. Other 5 have no mention of page faults which means no interaction with the page file at all.

strange you say chrome is cause as its not victim in any of the crashes. its all parts of windows. Some of it looks like registry actions. If you hadn't run memtest I would suggest it.

now it all being browser makes me think its LAN still. You probably have newest WIFI drivers

Jan 11 2021	Netwtw06.sys	Intel Wireless Wifi Link driver https://downloadcenter.intel.com/
Jan 22 2021	ibtusb.sys	Intel(R) Wireless Bluetooth(R) Filter driver (Intel Corporation)

but if you use a cable. You not so up to date

Oct 03 2017

rt640x64.sys

Realtek NICDRV 8169 PCIe GBE Family Controller driver

you might want to think about this - https://forums.tomshardware.com/threads/driver-verifier-instructions.3686888/

Hi, I have tried driver verifier, and have AcpiVpc.sys causing BSOD immediately after restarting Windows. 5-6 times. I checked this post https://forums.lenovo.com/t5/Lenovo-Yoga-Series-Notebooks/Yoga-S740-BSOD/m-p/5028109
So, I unintalled AcpiVpc.sys, now still doing driver verifier, but even very laggy but no BSOD, will keep it running for the night.

minidump is updated: https://drive.google.com/drive/folders/1voANsWlgZmMZjj2-BzSmkJt5aYK3oI23?usp=sharing

 

[Colif]

if you don't get anymore BSOD within 12 hours, turn it off.

that file isn't even old

Nov 24 2020

AcpiVpc.sys

ACPI Virtual Power Controller driver (Lenovo Corp.)

so it was why I didn't say anything about it. Strange given how new it is.

 

[gardenman]

I looked at 8 of the most recent dump files and got the following information: https://jsfiddle.net/ngwyqo9k/show This link is for anyone wanting to help. You do not have to view it. It is safe to "run the fiddle" as the page asks.

Spoiler: Dump File Results

File information:	031621-7031-01.dmp (Mar 16 2021 - 08:20:30)
Bugcheck:	SYSTEM_SERVICE_EXCEPTION (3B)
Probably caused by:	memory_corruption (Process: WinStore.App.exe)
Uptime:	0 Day(s), 0 Hour(s), 01 Min(s), and 06 Sec(s)

File information:	031621-6921-01.dmp (Mar 16 2021 - 11:33:53)
Bugcheck:	SYSTEM_SERVICE_EXCEPTION (3B)
Probably caused by:	memory_corruption (Process: Lenovo.Modern.ImController.PluginHost.CompanionApp.exe)
Uptime:	0 Day(s), 0 Hour(s), 05 Min(s), and 09 Sec(s)

File information:	031621-6484-01.dmp (Mar 16 2021 - 08:22:14)
Bugcheck:	SYSTEM_SERVICE_EXCEPTION (3B)
Probably caused by:	memory_corruption (Process: sfc.exe)
Uptime:	0 Day(s), 0 Hour(s), 01 Min(s), and 23 Sec(s)

File information:	031621-3359-01.dmp (Mar 16 2021 - 11:26:45)
Bugcheck:	DRIVER_VERIFIER_DETECTED_VIOLATION (C4)
Driver warnings:	*** WARNING: Unable to verify timestamp for AcpiVpc.sys
Probably caused by:	memory_corruption (Process: L)
Uptime:	0 Day(s), 0 Hour(s), 02 Min(s), and 10 Sec(s)

File information:	031621-19218-01.dmp (Mar 16 2021 - 11:24:13)
Bugcheck:	DRIVER_VERIFIER_DETECTED_VIOLATION (C4)
Driver warnings:	*** WARNING: Unable to verify timestamp for AcpiVpc.sys
Probably caused by:	memory_corruption (Process: L)
Uptime:	0 Day(s), 0 Hour(s), 01 Min(s), and 23 Sec(s)

File information:	031621-16359-01.dmp (Mar 16 2021 - 11:20:57)
Bugcheck:	DRIVER_VERIFIER_DETECTED_VIOLATION (C4)
Driver warnings:	*** WARNING: Unable to verify timestamp for AcpiVpc.sys
Probably caused by:	memory_corruption (Process: L)
Uptime:	0 Day(s), 0 Hour(s), 00 Min(s), and 46 Sec(s)

File information:	031621-15234-01.dmp (Mar 16 2021 - 11:19:46)
Bugcheck:	DRIVER_VERIFIER_DETECTED_VIOLATION (C4)
Driver warnings:	*** WARNING: Unable to verify timestamp for AcpiVpc.sys
Probably caused by:	memory_corruption (Process: L)
Uptime:	0 Day(s), 0 Hour(s), 00 Min(s), and 46 Sec(s)

File information:	031621-6750-02.dmp (Mar 16 2021 - 10:29:28)
Bugcheck:	SYSTEM_SERVICE_EXCEPTION (3B)
Probably caused by:	memory_corruption (Process: svchost.exe)
Uptime:	0 Day(s), 1 Hour(s), 55 Min(s), and 47 Sec(s)

This information can be used by others to help you. Someone else will post with more information. Please wait for additional answers. Good luck.

 

[Colif]

those are all before you removed the Lenovo program, glad we ran Driver verifer or we would never have guessed it.

 

[junhong0113]

those are all before you removed the Lenovo program, glad we ran Driver verifer or we would never have guessed it.

Hi, I have test memtest, it shows all pass without any error. I have run driver verifier for 12 hrs, no BSOD happens. However, BSOD still happening outside driver verifier 😢

Here is the latest minidump.

Could it be my motherboard, graphic card, processor error?
Otherwise, why clean installation could not fix system error. Feeling desperate.


https://drive.google.com/drive/folders/1voANsWlgZmMZjj2-BzSmkJt5aYK3oI23?usp=sharing

 

[Colif]

turn off verifer. If you get bsod when its not running, and not when it is, we have to think its not software.

Processor: Intel(R) Core(TM) i7-7700HQ CPU @ 2.80GHz 2.80GHz
RAM: 2 x SK Hynix 8GB
GPU: NVIDIA GeForce GTX 1060 with Max-Q Design 6GB
Windows 10 Home 20H2 64-bit OS, x64-based processor
OS build 19042.631
Windows Feature Experience Pack 120.2212.31.0
Lenovo Legion Y520; Model: 80YY;
BIOS: UEFI; LENOVO 5XCN26WW,20 DEC 2018

so it shouldn't be the HDD
since its a laptop I don't know how to test some things. like the power supply. And gpu is built onto motherboard as well.
passes memtest

CPU - https://downloadcenter.intel.com/download/19792/Intel-Processor-Diagnostic-Tool

only tests I have for GPU are benchmarks, you just run and see if its crashes. I don't need the test results
Don't run both at once -
https://geeks3d.com/furmark/
https://benchmark.unigine.com/heaven

you might need to get it looked at by a repair shop.

 

[junhong0113]

turn off verifer. If you get bsod when its not running, and not when it is, we have to think its not software.



so it shouldn't be the HDD
since its a laptop I don't know how to test some things. like the power supply. And gpu is built onto motherboard as well.
passes memtest

CPU - https://downloadcenter.intel.com/download/19792/Intel-Processor-Diagnostic-Tool

only tests I have for GPU are benchmarks, you just run and see if its crashes. I don't need the test results
Don't run both at once -
https://geeks3d.com/furmark/
https://benchmark.unigine.com/heaven

you might need to get it looked at by a repair shop.

CPU test passed. no crash when running GPU stress test.

I know the system file is corrupted since sfcscan and dism failed. But even clean installation also can't fix.

Now no budget to go computer repair store 😢

 

[gardenman]

SFC and DISM aren't always reliable. We've seen other people have SFC errors right after a fresh install. Multiple times. So you can't rely upon it. Your files may be fine even when it's showing errors.

If it's a clean install and still crashing then 1 of 2 things are going on. Either the same faulty driver or drivers were installed when the clean install was done, or the more likely culprit, is faulty hardware.

I ran the dump files through the debugger and got the following information: https://jsfiddle.net/vjy5b83z/show This link is for anyone wanting to help. You do not have to view it. It is safe to "run the fiddle" as the page asks.

Spoiler: Dump File Results

File information:	032021-6812-01.dmp (Mar 19 2021 - 12:23:25)
Bugcheck:	PAGE_FAULT_IN_NONPAGED_AREA (50)
Probably caused by:	memory_corruption (Process: chrome.exe)
Uptime:	0 Day(s), 0 Hour(s), 10 Min(s), and 04 Sec(s)

File information:	031921-7265-01.dmp (Mar 19 2021 - 01:25:07)
Bugcheck:	KERNEL_SECURITY_CHECK_FAILURE (139)
Probably caused by:	memory_corruption (Process: chrome.exe)
Uptime:	0 Day(s), 0 Hour(s), 15 Min(s), and 48 Sec(s)

File information:	031921-7234-01.dmp (Mar 19 2021 - 00:47:46)
Bugcheck:	SYSTEM_SERVICE_EXCEPTION (3B)
Probably caused by:	memory_corruption (Process: SystemSettings.exe)
Uptime:	0 Day(s), 0 Hour(s), 01 Min(s), and 14 Sec(s)

File information:	031921-7218-01.dmp (Mar 19 2021 - 00:46:11)
Bugcheck:	SYSTEM_SERVICE_EXCEPTION (3B)
Probably caused by:	memory_corruption (Process: ngen.exe)
Uptime:	0 Day(s), 0 Hour(s), 03 Min(s), and 25 Sec(s)

File information:	031921-7171-01.dmp (Mar 18 2021 - 23:43:16)
Bugcheck:	SYSTEM_SERVICE_EXCEPTION (3B)
Probably caused by:	memory_corruption (Process: esrv_svc.exe)
Uptime:	0 Day(s), 0 Hour(s), 02 Min(s), and 10 Sec(s)

File information:	031921-7046-01.dmp (Mar 18 2021 - 12:00:55)
Bugcheck:	KMODE_EXCEPTION_NOT_HANDLED (1E)
Probably caused by:	memory_corruption (Process: System)
Uptime:	0 Day(s), 0 Hour(s), 22 Min(s), and 00 Sec(s)

File information:	031921-6906-01.dmp (Mar 19 2021 - 02:17:51)
Bugcheck:	KMODE_EXCEPTION_NOT_HANDLED (1E)
Probably caused by:	memory_corruption (Process: wininit.exe)
Uptime:	0 Day(s), 0 Hour(s), 26 Min(s), and 45 Sec(s)

File information:	031921-6828-01.dmp (Mar 18 2021 - 23:40:46)
Bugcheck:	SYSTEM_SERVICE_EXCEPTION (3B)
Probably caused by:	memory_corruption (Process: HxT)
Uptime:	0 Day(s), 0 Hour(s), 03 Min(s), and 41 Sec(s)

This information can be used by others to help you. Someone else will post with more information. Please wait for additional answers. Good luck.

 

[Colif]

I can't nail it down.

can you run this for me, it will create a zip file, if you can upload, it might show me something. https://www.sysnative.com/forums/pages/bsodcollectionapp/

as I am running out of Ideas. You might want to make a post on here and read their posting instructions - https://www.tenforums.com/bsod-crashes-debugging/ - not giving up but they might figure out something I am missing. Can link to this if you want. I can't help you in that thread as they prefer to only have the person asking the question in those threads.