ATI 5850 Win7 Driver Issues?

[69Rocket-Joe]

OK I am about to start pulling my hair out because I am at a loss. I have this specific card: http://www.newegg.com/Product/Product.aspx?Item=N82E16814150455 installed in a brand new build based on a AMD Phenom II x4 965 with a MSI 790FX-GD70 MB.

The build went together absolutely headache free and was up and running for almost 24 hours before I tried to install the driver for the video card. At that time Win7 Pro 64bit would pop up and error that read "Video Display Driver stopped responding and has successfully recovered" but then it just does the same thing a couple more times and then the system just locks up.

I thought I screwed something up the first time with trying to D/L the driver. I ended up re-installing Win7 and started over with a clean D/L of the newest driver from XFX's website. Everything seemed to work fine and I was playing around with STEAM and D/Ling the Dirt game that came with the card. The system ran stable for maybe an hour or so and now it started the same thing and locks up shortly after reboot displaying the same driver error.

Any ideas on what I should try? Should I find a driver straight from ATI? It looks like the driver IS from ATI and XFX is just distributing it. I downloaded what should be the proper driver. It was for Win7 64bit and I downloaded the file marked display driver only. I don't think it is a hardware issue as it ran fine with a generic VGA driver when Win7 first installed. I believe it is a software issue.

Thanks,

-Joe

 

[theholylancer]

get the 86+ edition eh, not the non + edition

http://www.memtest.org/

 

[EXT64]

Good point, the older ones can crash with 4 GB+ of ram even if all is good.

 

[69Rocket-Joe]

get the 86+ edition eh, not the non + edition

http://www.memtest.org/

Good point, the older ones can crash with 4 GB+ of ram even if all is good.

OK good to know, otherwise I might have given myself more issues! Can I boot of a USB flash drive? I never tried doing that.

-Joe

 

[EXT64]

I burned it to a CD, but I suppose a pen drive would be fine if you set it as the first boot drive in the BIOS. I've never tried that though.

 

[69Rocket-Joe]

I burned it to a CD, but I suppose a pen drive would be fine if you set it as the first boot drive in the BIOS. I've never tried that though.

Yes the BIOS has an option to boot from USB. I just don't have any blank CDs at home. All I have are blank DVDs and I don't have a functional DVD burner at the moment.

-Joe

 

[theholylancer]

ummmm :


http://www.memtest.org/download/4.00/memtest86+-4.00.exe.zip

download that, its labeled:
Download - Pre-Compiled EXE file for USB Key (Pure DOS)

 

[69Rocket-Joe]

ummmm :


http://www.memtest.org/download/4.00/memtest86+-4.00.exe.zip

download that, its labeled:
Download - Pre-Compiled EXE file for USB Key (Pure DOS)

OK I DL'd it, but now how do I use it? Do I need to run in a DOS window? Is that even possible with Win7?

-Joe

 

[69Rocket-Joe]

Well I think I have eliminated the card itself as the issue. I borrowed a 9800GT and it is doing the same thing, only not as frequent. I was able to run Windows Memory Diagnostic Tool which displayed no memory errors. Now what? I have a 450 watt PSU, should I try that? Will that even be enough juice? I suppose if I leave the 9800 in there it should be?

-Joe

 

[sabot00]

You plug the pen drive in & restart, it will boot from the drive.

 

[EXT64]

You may have to set it first in the boot order in the BIOS too, though maybe they are smart enough to ask now.

 

[khoipham88]

i have the same problem here!! please help!!

 

[69Rocket-Joe]

You may have to set it first in the boot order in the BIOS too, though maybe they are smart enough to ask now.

No I'll have to set it. I had that issue installing the OS. It tried to read the HD first and one of the ones I hadhooked up must have still had and OS on it. Not a bit deal to change. I remember there is an option to boot from USB.

-Joe

 

[69Rocket-Joe]

i have the same problem here!! please help!!

The same exact problem? Is your card an XFX? Is your MB an MSI? Just seeing if we can narrow down what the issue is, or if it is a wider spread issue. I think I will try the PSU next. Since it seems a little more stable with the 9800 that pulls less juice maybe that is the culprit? I checked and I have a spare 450 and 550W PSU's that are both brand new. The 550 should be enough to power what I've got.

-Joe

 

[khoipham88]

The same exact problem? Is your card an XFX? Is your MB an MSI? Just seeing if we can narrow down what the issue is, or if it is a wider spread issue. I think I will try the PSU next. Since it seems a little more stable with the 9800 that pulls less juice maybe that is the culprit? I checked and I have a spare 450 and 550W PSU's that are both brand new. The 550 should be enough to power what I've got.

-Joe

yeah i have msi mb. 900w psu, 5g of rams,but i have a sapphire one.

 

[khoipham88]

no i have sapphire 5850. msi mb, 900w psu.

 

[Mousemonkey]

yeah i have msi mb. 900w psu, 5g of rams,but i have a sapphire one.

Referring to this thread for information as to how you might sort out your problem is one thing but hijacking it to ask your own questions is considered bad etiquette and as such you should start your own thread.

 

[theholylancer]

Ok so there could be heat or PSU issues, if the 9600 GT does pull less

but hell a 750 TX is a good psu, try change it out and yeah a 9600 GT or even ur 5850 should not need more than a quality 500w psu...

and with another msi user, maybe the mobo is broked? I mean it could be that the mobo from MSI is causing all of this, looking ar both psu, and different bran 5850s.... the only similarity is the mobo, try to see if there is any more of these cases online and call up MSI and hound them

 

[sabot00]

The Corsair 400CX has enough amps on the 12V rail to push a GTX 285, I assume the 5850 uses less power, so the Corsair 400CX can push any single GPU card.

 

[Mousemonkey]

The Corsair 400CX has enough amps on the 12V rail to push a GTX 285, I assume the 5850 uses less power, so the Corsair 400CX can push any single GPU card.

It has the amps but not the wattage so sustained use with those cards could cause it to melt.

 

[69Rocket-Joe]

Referring to this thread for information as to how you might sort out your problem is one thing but hijacking it to ask your own questions is considered bad etiquette and as such you should start your own thread.

If he is having the same exact issue with similar hardware I don't mind. Sounds like we may have the same thing wrong. I'll have to flash the BIOS before I swap PSU's. Maybe that will help.

-Joe

 

[69Rocket-Joe]

Ok so there could be heat or PSU issues, if the 9600 GT does pull less

I don't think heat would be an issue as every thing seems cool and it happens right after boot up and with no apps running to push anything hard. Uggghhh what a headache.

-Joe

 

[Mousemonkey]

I don't think heat would be an issue as every thing seems cool and it happens right after boot up and with no apps running to push anything hard. Uggghhh what a headache.

-Joe

You're not the only person who feels it may be an issue with drivers.

http://www.techeye.net/chips/amd-punter-has-problems-catalysing-things

 

[69Rocket-Joe]

I may have found the issue. I poked around on an MSI board and they suggested pulling all the RAM but 1 stick. I booted up with the 9800GT and it seemed rock steady stable. I then shut down and put in the 5850 and it has been running without issue for about 20 minutes. I'll let it run a bit and bump it back up to 4GB. They are not too keen on the G.Skill RAM over there. They say it has repeated issues with 8GB. I'll post again after I put it back to 4GB and DL L4D and test her out.

-Joe

 

[Mousemonkey]

I may have found the issue. I poked around on an MSI board and they suggested pulling all the RAM but 1 stick. I booted up with the 9800GT and it seemed rock steady stable. I then shut down and put in the 5850 and it has been running without issue for about 20 minutes. I'll let it run a bit and bump it back up to 4GB. They are not too keen on the G.Skill RAM over there. They say it has repeated issues with 8GB. I'll post again after I put it back to 4GB and DL L4D and test her out.

-Joe

If I had a penny for every time I've been chided for suggesting that people try pulling out some RAM to see if it made a problem go away, I'd be able to afford another beer at the very least. :lol:

 

[69Rocket-Joe]

If I had a penny for every time I've been chided for suggesting that people try pulling out some RAM to see if it made a problem go away, I'd be able to afford another beer at the very least. :lol:

Yeah it never crossed my mind to try that. Windows was recognizing 8GB and it passed a memtest. It is now running with 4GB and stable. I am hoping it stays that way.

-Joe