Audio jack not detecting headphones?

[besntub]

I just bought a new headset and when I plug it in the 3.5mm audio jack it is not being detected. I have VIA audio drivers. I have also tried with a pair of working headphones and it did not detect those either. According to the device manager the VIA drivers are up to date. I have no clue what to do anymore, please help

 

[leigh76]

Is this a laptop?
If a desktop try front and rear ports.

 

[besntub]

Is this a laptop?
If a desktop try front and rear ports.

It is a desktop, I have tried both front and rear ports to no success

 

[leigh76]

I would suggest its a driver conflict/issue then.
If the rear worked but front didnt it would have been hdaudio cable.
Whats the exact motherboard model and or soundcard, if using one?

 

[besntub]

I would suggest its a driver conflict/issue then.
If the rear worked but front didnt it would have been hdaudio cable.
Whats the exact motherboard model and or soundcard, if using one?

Motherboard model is gigabyte 990fxa-ud3, thanks for helping

 

[besntub]

I would suggest its a driver conflict/issue then.
If the rear worked but front didnt it would have been hdaudio cable.
Whats the exact motherboard model and or soundcard, if using one?

I actually just got it working! You said driver conflict and I remembered I installed realtek drivers awhile back because I thought that was what I had. Never noticed because I had a USB headset before. THANK YOU SO MUCH 😀

 

[leigh76]

Very welcome
Next was this link for drivers 😉

http://www.gigabyte.com/products/product-page.aspx?pid=3894#dl