Audio keeps shutting off

greyfeld

Honorable
Aug 10, 2012
39
0
10,530
This just started yesterday. I installed my new graphics card, then a little later I booted up Assassin's Creed: Unity (the lag and choppiness that showed up with my old card made it nigh-unplayable, so I hadn't spent much time in-game at this point). It played fine for a while, but without warning the audio just stopped. The volume on my headset was fine, so I went to youtube to double check, and got nothing, so I figured at this point that it wasn't just the game.

After playing around with my settings for a bit, I found that if I disabled the jack for my headset, then re-enabled it, the sound came back just fine. Unfortunately, after playing for another 20-30 minutes, the audio stopped again. This happened a couple more times before I was done playing for the night.

I spent a couple hours watching streams and youtube videos yesterday as well, but this only happened while playing my game. I played a couple hours of Hearthstone without any issues, either. However, I haven't tried other full screen, high load games to see if it will happen while playing them, or if it's isolated to ACU (or if maybe I just got lucky that it didn't cut out, outside of the game).

I should also note that whatever's happening, it's like it's suppressing the audio channel. When I ran an audio test on my playback devices window, the port I have my headset plugged into didn't register any sound at all (before the dis/re-enable I mentioned earlier). The other channels did, however, even though I have nothing plugged into them.

Here's my rig info:

  • i5-3550 CPU
    8gb DDR3 RAM
    Tri-x OC R9 290 4gb GPU
    ASRock H77 Pro4/MVP mobo
    Windows 7 64-bit
 

greyfeld

Honorable
Aug 10, 2012
39
0
10,530
Still dealing with this issue, looking for somebody to help. I checked my drivers, and they're already up to date. I also uninstalled and reinstalled the game. After a couple hours of gameplay, it started cutting out the audio again, so obviously the problem hasn't gone away.
 

kimatahi

Reputable
Jul 30, 2014
235
0
4,760


Definetly ACU issue.Try reinstalling Headset drivers(MAYBE IT HELPS, used to work for me in some games) ..