Audio Problem No Sound

[ddbtkd456]

I have my desktop hooked up to a hdmi to dvi cable and a pair of speakers that use to run seperate of the display. However when i cleaned my system the sound keeps wanting to go through the HDMI cord but cant, my question is there a way to make it come through the speakers by default or not?

 

[ddbtkd456]

It is still strange since I am almost sure my other AMD gpu systems show AMD HD audio and not just high definition audio device.

Latest AMD Video drivers installed?

Of course.

Let me check the video drivers however.

 

[ddbtkd456]

It is still strange since I am almost sure my other AMD gpu systems show AMD HD audio and not just high definition audio device.

Latest AMD Video drivers installed?

All my Drivers in my Device Manager, I do not see a separated Video control it is as if they are one.

 

[nukemaster]

It all looks good to be honest.

The only strange thing I see is that the AMD audio is labeled differently.

It seems the current AMD video card drivers are 13.9, but i just can not see HOW this would happen.

 

[ddbtkd456]

Hmmm....idk unless Windows did something strange when it was installing. Hmmm it probably installed a generic audio device which got over powered by the AMD Vision Center.....thing is how do you undo it?

 

[nukemaster]

You can FORCE that sucker.

use the update driver software option and then tell it browser my computer then tell it let me pick and use Have Disk.... to select the inf file for your driver.

Has your setup always been called vision engine control center? It seems to be missing all kinds of options that the Catalyst Control Center seems to have.

 

[ddbtkd456]

Scratch that it is now AMD High Defination device lets see what happens restarting now.

 

[nukemaster]

Fingers crossed.

 

[ddbtkd456]

You can FORCE that sucker.

use the update driver software option and then tell it browser my computer then tell it let me pick and use Have Disk.... to select the inf file for your driver.

Has your setup always been called vision engine control center? It seems to be missing all kinds of options that the Catalyst Control Center seems to have.

Just as I thought it made no difference it is almost like it doesn't know that the speakers are plugged in. It switches output on the computer itself but no where the playback is coming though let me show you.

The only time I get sound & sound output on this setting...sound has always been the one thing with computers that frustrates me completely.

These other two settings they show it has playback but have no where to go....this is all with Pandora playing in the background.

 

[nukemaster]

It does not seem to see them at all.

If you right click in that section you can tell it to show unplugged and disabled devices.

 

[ddbtkd456]

It does not seem to see them at all.

If you right click in that section you can tell it to show unplugged and disabled devices.

Here are some shots of them.

They are are not even seeing the speakers as shown above....

 

[nukemaster]

Do you have front port jacks to try the speakers on? It is very strange for the speakers to show as not plugged in.

 

[ddbtkd456]

Already tried it with a line in to line in with the speakers no luck....doesn't matter which 6 rear ports I use or front port....still no difference.

 

[nukemaster]

Something is VERY wrong here.

This is something I have also never seen happen.

Can you disconnect the front port audio cable from the motherboard in case it has messed things up somehow.

It worked perfectly fine before right.

What other input options does your monitor have?

 

[ddbtkd456]

Perfectly...No VGA on the monitor just HDMI which is why I liked the DVI-HDMI converter....I will try that after work tomorrow night, thanks for your help so far, I never touched a a single setting before it just figured it out. Used the same disc this time around same order of the installed drivers just used all of the programs off the ASUS CD instead of only a few, and everything else was the same.

 

[nukemaster]

So if you use the HDMI -> DVI cable as DVI on video card and and HDMI on the monitor end at least the card should not try to send audio.

I have used cables like that without issues(if it is a passive cable they work both ways.).

 

[ddbtkd456]

Yes but i still dont get audio when using just the HDMI to DVI.

 

[nukemaster]

The only thing I am left with would be a full uninstall and clean(uninstall.reboot,driver sweeper or driver fusion and so on.) of all video/audio driver and then start one at a time(start with sound) to try to get things going and see when things go wrong.

Unless Asus included some strange software making this happen on the DVD that came with the board.

 

[ddbtkd456]

The only other thing I can think of besides that which will include the full reinstall of windows (doesn't take that long), will be to do it like I did the first time and have the converter hooked up and the speakers plugged in.

 

[nukemaster]

Before that, if you have a linux live cd/dvd/usb. it may be worth ensuring you are still getting sound in linux. This would help rule out hardware failure.

 

[ddbtkd456]

I dont have one....god I am getting frustrated reinstalled windows now it senses it but still no sound....trying to go back though the hdmi converter again.

 

[ddbtkd456]

Nevermind scratch that....it was my closed liquid cooler Kraken x60 that it was sensing....doesnt even want to sense the speakers....im really getting pissed off here.

 

[ddbtkd456]

Now we have a new program called the Realtek Audio Manager....however nothing is plugged in....do you have a link to download the latest one like you have?

 

[nukemaster]

Mine are just the ones from gigabyte(and old).

You can try one of the two that they have over on the Asus website(it comes with drivers and software in one package).

 

[ddbtkd456]

Sometime when I have time I will take out my graphics card and make sure it is all seated properly (the connections). However for now I think you should go ahead and close this topic, as I have what I need. Now I just have to figure it out from there. If I have any further questions I will be sure to pm you and ask you directly or start a new topic and let you know. Thanks for all your responses I know its a frustrating thread but thank you for your time.

 

[nukemaster]

I sure hope you do get it solved so that future users who may have this issue can solve it as well.