I have had this problem since I installed Windows 10 about 2 years ago (new custom PC), but the problem was occuring very rarely until some days ago. I have tried Windows reset, clean install of drivers of audio and video card with no luck. I noticed it is happening every 7 minutes (after updating: December 14, 2021—KB5008212), I also took a look if there was a spike in CPU usage and I saw after every freeze that 3 processes of Windows were running and by the time it was back to normal these processes were back at 0% usage.
Process 1. StorSvc
Process 2. DoSvc
Process 2. EventLog
Upon further searching, I came to the conclusion that these were actually logging the errors, and I noticed that because I ran out of space in just 2 days (after installing the update I mentioned). Almost 60 GB of log files were created in about 2 days.
Also, I have multiple audio devices: the audio freeze happens on all of them so that excludes a specific device. The audio freeze is always happening the same time as the video freeze—it's not a big freeze, about a second or less, but it could happen 4-5 times in the 7th minute.
Some info that maybe helps:
Windows 10 Pro, 21H2. OS Build: 19044.1415
Windows Feature Experience Pack 120.2212.3920.0
As far as I know this has something to do with the Microsoft store (or an app from the store).I have tried everything I could find about troubleshooting the Microsoft store but I had no luck. So,what are you guys thinking?
Event log(xlm format) link : LOG.xml
Process 1. StorSvc
Process 2. DoSvc
Process 2. EventLog
Upon further searching, I came to the conclusion that these were actually logging the errors, and I noticed that because I ran out of space in just 2 days (after installing the update I mentioned). Almost 60 GB of log files were created in about 2 days.
Also, I have multiple audio devices: the audio freeze happens on all of them so that excludes a specific device. The audio freeze is always happening the same time as the video freeze—it's not a big freeze, about a second or less, but it could happen 4-5 times in the 7th minute.
Some info that maybe helps:
Windows 10 Pro, 21H2. OS Build: 19044.1415
Windows Feature Experience Pack 120.2212.3920.0
As far as I know this has something to do with the Microsoft store (or an app from the store).I have tried everything I could find about troubleshooting the Microsoft store but I had no luck. So,what are you guys thinking?
Event log(xlm format) link : LOG.xml
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