I'm trying to fix a Win10 PC I built for a friend about 18 months ago.
He reported to me that his computer "was taking forever to boot up" and "the computer keeps beeping".
The "beeping" turned out to be the USB connect/disconnect sound. For some reason his USB devices (regardless of port) keep randomly disconnecting.
When I brought his PC home to check it out and disconnected everything except a USB mouse, all problems went away. Computer booted up fast and the mouse appears to stay connected (no choppy movement.)
But I don't have a pair of speakers I can simply plug in, so I connected a USB Bluetooth adapter and speaker. It needed a driver update, so next came my USB WiFi adapter. And the problems returned. I don't hearing the USB connect/discount sound b/c the Bluetooth speakers go through a USB Bluetooth adapter.
Upon reboot, the LONG delay returned. Clearly there's a USB issue.
Since I couldn't hear any USB "disconnect/reconnect" sounds with a USB speaker, I tried playing an AVI only to discover choppy playback. Really bad. Like a stutter every second. I tried playing an MP3 and it does it too, so it's not just a video driver issue.
I'm wondering if the two issues could be related (Media playback halting when the Bluetooth speaker disconnects?)
When I first connect the USB WiFi adapter, it connects/reconnects repeatedly, but after a few minutes, settles down and stays connected.
The Windows Dev Mgr says "the latest USB controller is already installed". Uninstalling/Reinstalling didn't help.
I can't run "SFC" (System File Checker) because he does not have an Outlook account and running SFC would wipe out his password and force me to change his username.
I had a similar problem on my Win10 PC a few years ago (USB connecting/disconnecting sound, but no Media issues). The problem turned out to be a single bad USB device, and unplugging it was the solution. This is not the case here.
Any ideas welcome.
FOLLOW-UP: I replaced the bluetooth speaker (and USB BT adapter) with cheap plug-in speakers and the audio/video stuttering went away, so the problems were in fact related. Now I need to figure out why the USB ports are cycling.
He reported to me that his computer "was taking forever to boot up" and "the computer keeps beeping".
The "beeping" turned out to be the USB connect/disconnect sound. For some reason his USB devices (regardless of port) keep randomly disconnecting.
When I brought his PC home to check it out and disconnected everything except a USB mouse, all problems went away. Computer booted up fast and the mouse appears to stay connected (no choppy movement.)
But I don't have a pair of speakers I can simply plug in, so I connected a USB Bluetooth adapter and speaker. It needed a driver update, so next came my USB WiFi adapter. And the problems returned. I don't hearing the USB connect/discount sound b/c the Bluetooth speakers go through a USB Bluetooth adapter.
Upon reboot, the LONG delay returned. Clearly there's a USB issue.
Since I couldn't hear any USB "disconnect/reconnect" sounds with a USB speaker, I tried playing an AVI only to discover choppy playback. Really bad. Like a stutter every second. I tried playing an MP3 and it does it too, so it's not just a video driver issue.
I'm wondering if the two issues could be related (Media playback halting when the Bluetooth speaker disconnects?)
When I first connect the USB WiFi adapter, it connects/reconnects repeatedly, but after a few minutes, settles down and stays connected.
The Windows Dev Mgr says "the latest USB controller is already installed". Uninstalling/Reinstalling didn't help.
I can't run "SFC" (System File Checker) because he does not have an Outlook account and running SFC would wipe out his password and force me to change his username.
I had a similar problem on my Win10 PC a few years ago (USB connecting/disconnecting sound, but no Media issues). The problem turned out to be a single bad USB device, and unplugging it was the solution. This is not the case here.
Any ideas welcome.
FOLLOW-UP: I replaced the bluetooth speaker (and USB BT adapter) with cheap plug-in speakers and the audio/video stuttering went away, so the problems were in fact related. Now I need to figure out why the USB ports are cycling.
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