Question B580 artifacting

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tex799

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Sep 30, 2017
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Hello

I purchased the B580, Asrock Challenge card from microcenter. Currently experiencing artifacting in Cyberpunk, Dyson Sphere program and Heaven, the only three things i have tested so far. I have posted on their support forums, but have not gotten a response. You can view the screenshots here. Should i just return the card and go back to Nvidia?

On the current GPU driver provided by intel, had a Ryzen 5 3600 with the B580 and thought that could be causing the issues, upgraded to the 5700X3D, issues still persisted. 32G ram, Asus prime B450M-A motherboard, 750w PSU. Switched it out with my old 1660 Super and there are no issues with that card. Rebar is enabled, on current motherboard driver.

Starting with the dyson sphere program, I have narrowed this artifacting to the "Dithering" setting. Turning this on shows white squares around the screen that flicker in different places, which gets worse when VSync is enabled. Turning this setting off, the artifacting goes away. I do not know what Dithering is and will leave it off for the time being.

Moving onto cyberpunk, the artifacting is consistent, and one sporadic. There are three types, two are lighting issues, at least i believe both to be. The consistent issues is one, white circles that appear in clumps together, on characters and objects that almost flicker. The other is little black dots on the characters. The sporadic one, triangular lighting that appears across all objects, even if there is a wall in the way. There is also black triangles, like the weird triangular lighting, is not always there.

The first two issues noted, the white (looks like stadium lights) and black dots on the characters, appear on every setting listed, ultra with or without raytracing, and on low with everything off. The triangular lighting appears randomly, sometimes on the lowest settings, sometimes on ultra, and sometimes not at all. I do not know what causes any of these issues. I thought the white dots were normal, like the game was supposed to have them there, but looking at a benchmark test on youtube, there are none. I have restarted multiple times, uninstalled and reinstalled the driver, these issues still occurred

Am i missing a setting or anything? Any help is appreciated.

Thanks.
 
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ohio_buckeye said:
Might rma the card or return to the store to get a replacement. I’ve seen nvidia cards crash and brand new AMD cards have issues as well. Might be you get a replacement that runs for years with no issues.
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Yea i might do that tonight or tomorrow. I picked it up from Microcenter but not sure how many cards they have left.

NVM just checked they are sold out. What is the next GPU, AMD or nvidia that is worth it at this point? 4060/7600?
 
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@tex799 The card just released, so I'd say it's more likely a driver bug than a GPU hardware issue, but could still be a hardware issue though. If you hold on to the card instead of returning it, it may be fixed in a driver update soon.

I've had the triangle texturing kind of artifacts you had in your cyberpunk screenshots on my GTX 1070 more than once over the years since 2016. I replaced it 3 years ago and still had that kind of issue on the new card. It was usually either a driver issue or a game issue that was resolved later with updates.

Personally I'd hold on to it to see if it gets resolved, since at worst it could be RMA'ed for a replacement if it actually is defective. You could just go the safe route and return it to get a RTX 4060, but you might suffer on 8GB VRAM in the near future if you plan on playing new releases.
 
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Not sure where you're located, but at my microcenter they've got a couple of versions of the b580 in. The thing I don't like about the 4060 and 7600 is the 8gb of vram.

I would probably try to look at the 7600xt and maybe see if you can score a deal on a 4060ti. You could also look at the older amd rx 6700 xt or 6750 xt if you can find a bargain.
 
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Third-Eye said:
@tex799 The card just released, so I'd say it's more likely a driver bug than a GPU hardware issue, but could still be a hardware issue though. If you hold on to the card instead of returning it, it may be fixed in a driver update soon.

I've had the triangle texturing kind of artifacts you had in your cyberpunk screenshots on my GTX 1070 more than once over the years since 2016. I replaced it 3 years ago and still had that kind of issue on the new card. It was usually either a driver issue or a game issue that was resolved later with updates.

Personally I'd hold on to it to see if it gets resolved, since at worst it could be RMA'ed for a replacement if it actually is defective. You could just go the safe route and return it to get a RTX 4060, but you might suffer on 8GB VRAM in the near future if you plan on playing new releases.
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This person has a good idea as well. One thing talking about the 8gb of ram is for example, look at the new Indiana Jones game.

https://www.pcgamesn.com/indiana-jones-and-the-great-circle/system-requirements

In the system requirements on that game they show 8gb to be the minimum. So I wouldn't recommend going with an 8gb card going into 2025 as you can imagine games are only going to be more demanding.

It may not hurt to reach out to customer support from the manufacturer and let them know what you are experiencing and see if anyone else is reporting that. Worst case you have to RMA the card. But I would guess as well with Microcenter they may be getting a new shipment since the card is brand new, so you might troll their website and put another b580 on hold for your peace of mind.
 
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Third-Eye said:
@tex799 The card just released, so I'd say it's more likely a driver bug than a GPU hardware issue, but could still be a hardware issue though. If you hold on to the card instead of returning it, it may be fixed in a driver update soon.

I've had the triangle texturing kind of artifacts you had in your cyberpunk screenshots on my GTX 1070 more than once over the years since 2016. I replaced it 3 years ago and still had that kind of issue on the new card. It was usually either a driver issue or a game issue that was resolved later with updates.

Personally I'd hold on to it to see if it gets resolved, since at worst it could be RMA'ed for a replacement if it actually is defective. You could just go the safe route and return it to get a RTX 4060, but you might suffer on 8GB VRAM in the near future if you plan on playing new releases.
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Yea this is possible as well. When i first installed the B580, the driver did not install correctly. Changing the graphic settings in cyberpunk would cause the whole screen to artifact, just looked like colorful rectangles covering the whole screen, could no longer read anything. Reinstalling the driver fixed that issue.

Some other weird nuances like the Dithering setting in dyson sphere program creating these white squares, that gets worse when vsync is enabled in game. Another issue in cyberpunk, that black triangle artifact would appear in the distance, but also in front/on a character when they would walk in front if it. What would the cause of that be? Driver issue? I genuinely dont know.

@ohio_buckeye Im in central ohio. Got mine on saturday and they are sold out(at least online). Have 30 days so will keep my eye out for new stock. I will contact AsRock about anyone having issues with their cards and see what they say.

Thanks!
 
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ohio_buckeye said:
Since you said you had issues installing the drivers, I think what I would do is run DDU and remove drivers for Intel, AMD and Nvidia to be safe and make sure there are no drivers hanging out in the system and then attempt to download the latest intel gpu drivers and install those.
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ill attempt another driver uninstall/reinstall tonight and see. is it better to install the driver in safe mode or does that not matter?
 
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