- Jan 1, 2015
- 10
- 0
- 4,510
Hi all,
I have recently bought an Alienware 17 and I have been getting a few BSODs with bad_pool_header. event viewer shows up error 1001 under bugcheck a couple times and ive ran the dump files under who crashed and it has given these few reports:
On Sat 20/02/2016 17:18:10 GMT your computer crashed
crash dump file: C:\Windows\Minidump\022016-12500-01.dmp
This was probably caused by the following module: storport.sys (storport!RaidStartIoPacket+0x3E1)
Bugcheck code: 0x19 (0x20, 0xFFFFE0003D312980, 0xFFFFE0003D312A40, 0xC0C0001)
Error: BAD_POOL_HEADER
file path: C:\Windows\system32\drivers\storport.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: Microsoft Storage Port Driver
Bug check description: This indicates that a pool header is corrupt.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem. This might be a case of memory corruption. More often memory corruption happens because of software errors in buggy drivers, not because of faulty RAM modules.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.
And previously I have had this one:
On Tue 09/02/2016 23:04:36 GMT your computer crashed
crash dump file: C:\Windows\Minidump\020916-12296-01.dmp
This was probably caused by the following module: iastora.sys (iaStorA+0xC90CC)
Bugcheck code: 0xD1 (0xFFFFD00027191000, 0x2, 0x1, 0xFFFFF800202690CC)
Error: DRIVER_IRQL_NOT_LESS_OR_EQUAL
file path: C:\Windows\system32\drivers\iastora.sys
product: Intel(R) Rapid Storage Technology driver
company: Intel Corporation
description: Intel(R) Rapid Storage Technology driver - x64
Bug check description: This indicates that a kernel-mode driver attempted to access pageable memory at a process IRQL that was too high.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: iastora.sys (Intel(R) Rapid Storage Technology driver - x64, Intel Corporation).
Google query: Intel Corporation DRIVER_IRQL_NOT_LESS_OR_EQUAL
they may be related but wanted to see if someone knows a concrete answer (if there is one)
Many Thanks
Specs:
Windows 10
i7-6700HQ @2.60GHz
8GB RAM
256GB SSD (BOOT) and 1TB HDD (SECONDARY)
Nvidia Geforce GTX 980M
I have recently bought an Alienware 17 and I have been getting a few BSODs with bad_pool_header. event viewer shows up error 1001 under bugcheck a couple times and ive ran the dump files under who crashed and it has given these few reports:
On Sat 20/02/2016 17:18:10 GMT your computer crashed
crash dump file: C:\Windows\Minidump\022016-12500-01.dmp
This was probably caused by the following module: storport.sys (storport!RaidStartIoPacket+0x3E1)
Bugcheck code: 0x19 (0x20, 0xFFFFE0003D312980, 0xFFFFE0003D312A40, 0xC0C0001)
Error: BAD_POOL_HEADER
file path: C:\Windows\system32\drivers\storport.sys
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: Microsoft Storage Port Driver
Bug check description: This indicates that a pool header is corrupt.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem. This might be a case of memory corruption. More often memory corruption happens because of software errors in buggy drivers, not because of faulty RAM modules.
The crash took place in a standard Microsoft module. Your system configuration may be incorrect. Possibly this problem is caused by another driver on your system that cannot be identified at this time.
And previously I have had this one:
On Tue 09/02/2016 23:04:36 GMT your computer crashed
crash dump file: C:\Windows\Minidump\020916-12296-01.dmp
This was probably caused by the following module: iastora.sys (iaStorA+0xC90CC)
Bugcheck code: 0xD1 (0xFFFFD00027191000, 0x2, 0x1, 0xFFFFF800202690CC)
Error: DRIVER_IRQL_NOT_LESS_OR_EQUAL
file path: C:\Windows\system32\drivers\iastora.sys
product: Intel(R) Rapid Storage Technology driver
company: Intel Corporation
description: Intel(R) Rapid Storage Technology driver - x64
Bug check description: This indicates that a kernel-mode driver attempted to access pageable memory at a process IRQL that was too high.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: iastora.sys (Intel(R) Rapid Storage Technology driver - x64, Intel Corporation).
Google query: Intel Corporation DRIVER_IRQL_NOT_LESS_OR_EQUAL
they may be related but wanted to see if someone knows a concrete answer (if there is one)
Many Thanks
Specs:
Windows 10
i7-6700HQ @2.60GHz
8GB RAM
256GB SSD (BOOT) and 1TB HDD (SECONDARY)
Nvidia Geforce GTX 980M
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