BenQ XL2411T (144Hz) HDMI cable help?

[yaky39]

Quick question.. I purchased this monitor awhile ago and have been running it with a HDMI cable but have read several posts saying that using HDMI cable caps me at 60hz refresh and not 120hz-144hz... is this true?
If so I feel like such an idiot, how do I get 120hz - 144hz from my screen?

 

[P3ders3N]

Hi, so I came across this posting having the exact same problem as you. Could not get my XL2411Z to run at 144Hz, and it was a real pain in the a**... None of the suggestions above worked for me so I fiddled around a little myself.

First, bring up this picture http://www.datapro.net/images/dvi-config.jpg (creds to KevinAr18). The cable I use is a DVI-D dual link, bottom right, with the same pins on both ends. Plugged it in the GPU slot that had the same port and the screen went all blurry when setting it to 144Hz in windows (1080p still). Ended up trying to plug it in the DVI-I slot in the GPU, bottom left on the picture, and for some weird reason this worked. Now it's running at 144Hz and no problems.

If your GPU doesn't have such a port, I don't know what to do, sorry. But hope this helps. Thread might be dead aswell, atleast I tried!

Specs: BenQ XL2411Z and GPU: Gigabyte Geforce G1 Gaming GTX 970. And the cable was from a third-party(produced by Belkin).

 

[bystander]

Hi, so I came across this posting having the exact same problem as you. Could not get my XL2411Z to run at 144Hz, and it was a real pain in the a**... None of the suggestions above worked for me so I fiddled around a little myself.

First, bring up this picture http://www.datapro.net/images/dvi-config.jpg (creds to KevinAr18). The cable I use is a DVI-D dual link, bottom right, with the same pins on both ends. Plugged it in the GPU slot that had the same port and the screen went all blurry when setting it to 144Hz in windows (1080p still). Ended up trying to plug it in the DVI-I slot in the GPU, bottom left on the picture, and for some weird reason this worked. Now it's running at 144Hz and no problems.

If your GPU doesn't have such a port, I don't know what to do, sorry. But hope this helps. Thread might be dead aswell, atleast I tried!

Specs: BenQ XL2411Z and GPU: Gigabyte Geforce G1 Gaming GTX 970. And the cable was from a third-party(produced by Belkin).

Just so you are aware, the reason it didn't work was because the card most likely did not support Dual Link DVI-D in that other slot. Just because they have the holes for the pins does not mean they support Dual Link DVI-D. Almost all ports on GPU's will have all the holes except for the analog optional slots, which sometimes is on only one, but often they are still single link. I think they do this so that cables are compatible, as a lot of monitors come with single link cables that have all the pins.

 

[AllHokage]

Hey, Anyone find how to fix this? I have the gtx970 as well and the xl2411z! Maybe its a glitch between these two?

 

[bystander]

He fixed it. He just had to plug the proper dual link DVI-D cable into the other port. His GPU only had one port that was Dual Link.

 

[AllHokage]

He fixed it. He just had to plug the proper dual link DVI-D cable into the other port. His GPU only had one port that was Dual Link.

I've tried them both and sadly no luck. I heard there is a switch inside your mobo what can change it from analogue to digital DVI-D depending on your model and that can fix it?

Thanks,

 

[bystander]

He fixed it. He just had to plug the proper dual link DVI-D cable into the other port. His GPU only had one port that was Dual Link.

I've tried them both and sadly no luck. I heard there is a switch inside your mobo what can change it from analogue to digital DVI-D depending on your model and that can fix it?

Thanks,

I've never heard of such a switch, but it wouldn't matter, this isn't a digital vs analog issue. It is a dual link vs single link issue. You should be plugging it into the GPU, not the motherboard.

 

[AllHokage]

He fixed it. He just had to plug the proper dual link DVI-D cable into the other port. His GPU only had one port that was Dual Link.

I've tried them both and sadly no luck. I heard there is a switch inside your mobo what can change it from analogue to digital DVI-D depending on your model and that can fix it?

Thanks,

I've never heard of such a switch, but it wouldn't matter, this isn't a digital vs analog issue. It is a dual link vs single link issue. You should be plugging it into the GPU, not the motherboard.

Yer I know, Its plugged into my graphics. Just heard this on a forum somewhere, anyway looks like I'm stuck at 60hz for life 🙁

 

[bystander]

Make sure you have a proper Dual Link DVI-D cable...and are you on a tower system, or a laptop or all in one system? The latter often doesn't support Dual link DVI-D.

 

[AllHokage]

Make sure you have a proper Dual Link DVI-D cable...and are you on a tower system, or a laptop or all in one system? The latter often doesn't support Dual link DVI-D.

I have a custom tower, It has a "DVI-D port" (written on the metal), I might just go look for another DVI-D what is worth a little more and hope for the best!

 

[bystander]

Make sure you have a proper Dual Link DVI-D cable...and are you on a tower system, or a laptop or all in one system? The latter often doesn't support Dual link DVI-D.

I have a custom tower, It has a "DVI-D port" (written on the metal), I might just go look for another DVI-D what is worth a little more and hope for the best!

On some GPU's, the DVI-D is a single link. The one labeled as DVI-I is the one that is almost always a Dual Link port.

 

[AllHokage]

Make sure you have a proper Dual Link DVI-D cable...and are you on a tower system, or a laptop or all in one system? The latter often doesn't support Dual link DVI-D.

I have a custom tower, It has a "DVI-D port" (written on the metal), I might just go look for another DVI-D what is worth a little more and hope for the best!

On some GPU's, the DVI-D is a single link. The one labeled as DVI-I is the one that is almost always a Dual Link port.

So what I need is a DVI-D to DVI-I??? Or just use the DVI-I port (Already tried that, but didn't make a difference.

 

[bystander]

DVI-I supports DVI-D cables and DVI-A, and Dual Link DVI-D cables (be sure the cable is labeled Dual Link DVI-D, don't trust the pin count).

 

[AllHokage]

DVI-I supports DVI-D cables and DVI-A, and Dual Link DVI-D cables (be sure the cable is labeled Dual Link DVI-D, don't trust the pin count).

Yer its labeled DVI-D duel link, I'm just going to go get another one of a better quality.

 

[bystander]

DVI-I supports DVI-D cables and DVI-A, and Dual Link DVI-D cables (be sure the cable is labeled Dual Link DVI-D, don't trust the pin count).

Yer its labeled DVI-D duel link, I'm just going to go get another one of a better quality.

It could be a defective GPU as well. You can try another cable, but if that doesn't work, you may want to try RMAing the card.

 

[AllHokage]

DVI-I supports DVI-D cables and DVI-A, and Dual Link DVI-D cables (be sure the cable is labeled Dual Link DVI-D, don't trust the pin count).

Yer its labeled DVI-D duel link, I'm just going to go get another one of a better quality.

It could be a defective GPU as well. You can try another cable, but if that doesn't work, you may want to try RMAing the card.

Hopefully It's the cable, thanks for all your help