Synopsis
I backed up my laptop, sent it for repairs, they reset it. I restored my backup and the laptop is unable to boot the recovered system. I am still working through this with Acronis support etc.
What I want is to make sure this never happens again.
The Hardware
An Asus UX32VD (Zenbook Prime). When I first purchased it, I upgraded the memory to 10GB and replaced the HDD with an SSD and used Acronis to clone the original. All worked fine.
The Software
Windows 7 SP1 with all updates up to 14 July.
The History
Upgraded machine ran fine for months then died and Mobo was replaced. The helpful repair people also wiped my disk.
I restored my sector-by-sector disk backup (done using Acronis TrueImage) and when I boot, it goes into the ASUS 'Restore' options.
If I boot from a windows DVD (most recent refresh), it detects windows on "C", but when I try to rebuild the BCD it says no windows instances found. When I delete/rename the existing BCD, the same message appears.
Questions
I am looking for two things:
1. Help getting this working again. I assume it's ASUS crap-ware getting in my way (the machine has a 20GB SSD for fast booting, and that may be the cause of my problems, I'm just not sure)
2. Assuming I can't (or shouldn't) get it working, and elect to do a clean install, what is the recommended best way to build windows and back it up so that I have a restore partition (that works) and a backup that works.
And and all help would be very welcome!
I backed up my laptop, sent it for repairs, they reset it. I restored my backup and the laptop is unable to boot the recovered system. I am still working through this with Acronis support etc.
What I want is to make sure this never happens again.
The Hardware
An Asus UX32VD (Zenbook Prime). When I first purchased it, I upgraded the memory to 10GB and replaced the HDD with an SSD and used Acronis to clone the original. All worked fine.
The Software
Windows 7 SP1 with all updates up to 14 July.
The History
Upgraded machine ran fine for months then died and Mobo was replaced. The helpful repair people also wiped my disk.
I restored my sector-by-sector disk backup (done using Acronis TrueImage) and when I boot, it goes into the ASUS 'Restore' options.
If I boot from a windows DVD (most recent refresh), it detects windows on "C", but when I try to rebuild the BCD it says no windows instances found. When I delete/rename the existing BCD, the same message appears.
Questions
I am looking for two things:
1. Help getting this working again. I assume it's ASUS crap-ware getting in my way (the machine has a 20GB SSD for fast booting, and that may be the cause of my problems, I'm just not sure)
2. Assuming I can't (or shouldn't) get it working, and elect to do a clean install, what is the recommended best way to build windows and back it up so that I have a restore partition (that works) and a backup that works.
And and all help would be very welcome!