Best practice to ensure backups work...

pjw

Distinguished
Feb 17, 2009
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Synopsis

I backed up my laptop, sent it for repairs, they reset it. I restored my backup and the laptop is unable to boot the recovered system. I am still working through this with Acronis support etc.

What I want is to make sure this never happens again.

The Hardware

An Asus UX32VD (Zenbook Prime). When I first purchased it, I upgraded the memory to 10GB and replaced the HDD with an SSD and used Acronis to clone the original. All worked fine.

The Software

Windows 7 SP1 with all updates up to 14 July.

The History

Upgraded machine ran fine for months then died and Mobo was replaced. The helpful repair people also wiped my disk.

I restored my sector-by-sector disk backup (done using Acronis TrueImage) and when I boot, it goes into the ASUS 'Restore' options.

If I boot from a windows DVD (most recent refresh), it detects windows on "C", but when I try to rebuild the BCD it says no windows instances found. When I delete/rename the existing BCD, the same message appears.


Questions

I am looking for two things:

1. Help getting this working again. I assume it's ASUS crap-ware getting in my way (the machine has a 20GB SSD for fast booting, and that may be the cause of my problems, I'm just not sure)

2. Assuming I can't (or shouldn't) get it working, and elect to do a clean install, what is the recommended best way to build windows and back it up so that I have a restore partition (that works) and a backup that works.

And and all help would be very welcome!

 
Yeah. It boggles the mind. I suspect it relates to the fast-boot stuff on the second SSD.

Weird thing is the Windows repair disk detects the OS, but running:

Bootrec.exe /RebuildBcd

does not find windows (even after deleting the BCD file)
 
While I initially blames ASUS, I am now leaning towards Acronis...it seems that no matter what I do the machine is completely unrecoverable. Not sure precisely where the blame really lies, but "sector-by-sector backup" is most certainly not restoring correctly.