BF4 Crashing as soon as it loads the level.

Murgyyyy

Honorable
Dec 18, 2013
41
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10,540
When I join a server, it opens up the game and as son as the level loads and puts me in the deploy screen i crash. I have a good pc, up to date. but this is annoying me, anyone know a quick fix?
 
Solution
Okay nice temps all along, good job. Cleaning regularly is always smart, and your excelling at it (I don't even do it that much HAHAHA).
Do run malwarebytes, Kasper/Avg/etc. don't' pick up malware because malware doesn't damage a PC, so the AV engines can't "see" it (If you seen WorldWarZ, same thing like the 'cure').

Download GURUs Driver Sweeper or look for Driver Fusion. Uninstall all AMD items in Programs. Run Driver Sweeper/Fusion, to really remove ALL the AMD components. Reboot. Download latest Catalyst (I am seeing a stable 14.4 actually when I looked), reboot. Throttle back to STOCK on all settings.

As previously suggested, install run MSI Afterburner, make sure the OSD shows your temps and CPU / GPU usage. Test with a...


Try reinstalling DirectX by doing the following: Right click and choose run as administrator: C:\Program Files (x86)\Origin Games\Battlefield 4\__Installer\directx\redist\DXSETUP.exe file

Also, if your CPU/GPU is OC then try stock. 
 
Can be any number of things. My first question, does the same thing happen when you play Single Player? Do you crash then?

Some of the 'Basics'

Open Computer, Can Air dust out the bunnies and use paint brush on the vents, coolers, fans, etc.

Download and run SPECCY, copy and paste the first tab to tell us WHAT your computer is and your idle temps
Download and run MSI Afterburner, run some of the games that crash, what temps are you getting when underload?
Did you install all Windows Updates? Including options except BING?
Download and run Slim Drivers, install all the latest updates but you don't need to reboot until you do the last update
Remove whatever AV your using and go to www.filehippo.com and download AVAST! or AVG and do a full system scan
Download Malwarebytes do a full system scan (AV doesn't pick up alot of malware)
Repeat the AV/Malware scans till the system comes up clean.

Then go to Origin software and delete the game and reinstall download it.

Let us know the outcomes above.
 


This didn't work, I will try what tom has said.
 


Thanks for your reply Tom, I'm trying your suggestions now. I already have Avast, paid for 2 years :) I'm doing slim driver updates, there were 14, mainly intel.
I got an R9 280X 3gb
8gb ram
i7 3770k
525 watt psu, (which is my badpoint, got no money to buy a better one though right now as I'm a teenager)
I will finish the suggestions and tell you what I've come up with
 
Uhm if you don't have enough PSU then you can't run the R9 under 'load' (aka when your playing a intense game demanding more power to generate the graphics needed). That would be the main culprit and limit you form any high demands, based on what your saying. I would double check with a Watt Calculator for your system and see what your supposed to have.

That said waiting for the results. You didn't have to buy Avast, but you should be happy you did. I been using it for years free.
 
I have the same problem with an r9 280x toxic. Game crashes at the loading screen, i can only change from mantle to direct x in the campaigns mode ( there mantle runs fine). With direct x on the game loads and runs but it has a bit of laggy feeling to it compared to mantle (when it run ok with 14.13 beta catalyst). I tried rollling back to 14.13 but it does not help anymore. tried installing both 14.14 drivers ( beta and normal) but i have the same issue. The installing procces was made bye the amd book. I have lag problems in fifa 14 aswel, mostly online, and if i use the opengl video option on euro truck simulator 2 this is the screen flickering that im getting (https://www.youtube.com/watch?v=X013JRAnEY0&hd=1). I got this flickering in bf4 aswel before mantle stoppped working but it was much more agressive. My gpu temp at max load is at 73 C which the people from Sapphire told me that is perfectly normal. I have 8 bg of ddr2 1333, 650 corsair power supply and i7 2600k cpu on a stable oc at 4.4Mhz ( with or without oc i have the same problems, though my pc performed much better in bf4 with the oc on). Im actualy loosing my mind with this amd card and i have a huge regret that i tried out my first amd gpu, i should have went with an nvidia like i did always....
 
@WiZZaRd-46 Well scroll back up and do my basics first, but honestly your running "8 bg of ddr2" tells me the GPU is probably twiddling it's thumbs as your System is bottlenecking in key points. DDR2 is very old and not made anymore, all the systems specs / benchmarks on DDR3 RAM, which provides more data from the HDD to the CPU (load code in chunks from HDD to the RAM, to then pass to 'process' via the CPU then assign to the components - sounds, video, etc. - to do that job).

That would potentially also indicate other choke points of trying to move data from one part to another that won't be compensated by getting high end video cards or using Matle, OpenGL, etc.

You should get a new Mobo/RAM, and you can potentially keep the CPU, but considering the cost of the first two components I mentioned, the better deal would be to look on www.slickdeals.net for a i7 Desktop, and just swap the GPU and PSU out, and you be golden then (since you want to stick with i7's I believe). Seen Lenovo, Acer etc. as low as $549. If you go i5 instead (perfectly fine alternative) you can grab them around $400. Personally the other $150 to me makes all the forward investment.
 


 
and this are my full specs:

►OS Windows 7 Ultimate 64 Sp1
►CPU i7-2600K CPU 3.40GHz , O.C. at 4.4 GHz
►Asus P8P67 rev 3.0
►DDR III 2x4.00 GB Kingston Dual Channel
►Sapphire R9 280x Toxic
►Thermalright Macho 120
►Display 1920 x 1080, 144 hertz Benq XL2411T
►650w Corsair
►Case Cougar Evolution
►HDD WDC 500gb + WDC 1trb
►Samsung 128 SSD Pro
 
idle temp are 50C = gpu; cpu = 40-38C
I have every windows update installed, i tried repairing the game and uninstalling it, both did not resolve the issue
My fans and pc are cleanned caus i clean it almost every weekend
As AV i use Kaspersky 14 and i used the same one when mantle worked, tried to shut it down but i have the same crash issue
My system is virus and malware free caus i scanned it with kasp, plus i have the exp to keep it clean
I think with slim drivers you suggest installing every latest driver for the chipset and etc, i done that aswel
The game and mantle work well in single player mode dunno why though
Speccy:
Operating System
Windows 7 Ultimate 64-bit SP1
CPU
Intel Core i7 2600K @ 3.40GHz 39 °C
Sandy Bridge 32nm Technology
RAM
8.00GB Dual-Channel DDR3 @ 686MHz (9-9-9-24)
Motherboard
ASUSTeK Computer INC. P8P67 (LGA1155) 28 °C
Graphics
SAMSUNG (1920x1080@144Hz)
BenQ XL2411T (1920x1080@144Hz)
3072MB ATI AMD Radeon R9 200 Series (Sapphire/PCPartner) 49 °C
Storage
119GB Samsung SSD 840 PRO Series ATA Device (SSD) 33 °C
465GB Western Digital WDC WD5000AAKX-001CA0 ATA Device (SATA) 37 °C
931GB Western Digital WDC WD10EALX-229BA0 ATA Device (SATA) 37 °C
Optical Drives
ATAPI iHAS122 ATA Device
Audio
Realtek High Definition Audio
 
Okay nice temps all along, good job. Cleaning regularly is always smart, and your excelling at it (I don't even do it that much HAHAHA).
Do run malwarebytes, Kasper/Avg/etc. don't' pick up malware because malware doesn't damage a PC, so the AV engines can't "see" it (If you seen WorldWarZ, same thing like the 'cure').

Download GURUs Driver Sweeper or look for Driver Fusion. Uninstall all AMD items in Programs. Run Driver Sweeper/Fusion, to really remove ALL the AMD components. Reboot. Download latest Catalyst (I am seeing a stable 14.4 actually when I looked), reboot. Throttle back to STOCK on all settings.

As previously suggested, install run MSI Afterburner, make sure the OSD shows your temps and CPU / GPU usage. Test with a game OTHER THEN BF4. See the temps, percentage used, give us some ideas on the titles. Then try BF4 in both DirextX and Mantle, write down the 'numbers', do we see a BIG difference anywhere? Then try dropping the graphics level down, and rechceck the numbers cause these are the benchmarks:

http://img.gawkerassets.com/img/194xzgl6xt3orpng/original.png
http://techreport.com/r.x/radeon-r9-280x/bf4-fps.gif
http://media.bestofmicro.com/T/L/404121/original/bf3-fr.png

So on a average single 1080P display on ultra you should be around upper 50s normally (common with BF4). Now if we see there is several cores 'not' being used, there is the reg hack to 'use all cores' trick, which MS purposefully limits all the CPUs together being used by a app so that more multiple applications can all run at the same times (no one program is hogging all the cpus). Also if we see the GPU cranking and the CPU twiddlign thumbs (odd for BF4) then there is a problem with the card itself OR Windows Reg/Hives causing it, which would be a different way to test it out (usually with a CLEAN reinstall od Windows to check it isn't software).

 
Solution