Okay so my gf told me to help her fix her laptop. I got the laptop and found out that it was encrypted with bitlock. I asked her if she knew the recovery key and sadly she doesnt. This laptop was bought way back 2014. I dont know how she didnt know that it was encrypted. She and her family tried to get it repaired but to where they went they just said that it needed to be called in for it to be repaired and the warranty has already expired.
My question is can i use dban to wipe the drive and if possible remove the encryption? Then install a new win10 OS?
My question is can i use dban to wipe the drive and if possible remove the encryption? Then install a new win10 OS?