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Black Ops 3 problem

WiiUMasterGman

Reputable
May 11, 2016
1,142
2
5,665
I just got Black ops 3 and it would open then after the Treyarch intro it would crash. I opened the .DMP file using Windbg X64 but I don't quite understand it. Hopefully one of you guys could help.

Here is the report:

Microsoft (R) Windows Debugger Version 10.0.15063.137 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Games\Call of Duty Black Ops 3\BlackOps3.exe.CODBUILDVM14.CL#2391497.1495477732.dmp]
User Mini Dump File: Only registers, stack and portions of memory are available


************* Symbol Path validation summary **************
Response Time (ms) Location
Deferred SRV*C:\SymCache*http://msdl.microsoft.com/download/symbols
Symbol search path is: SRV*C:\SymCache*http://msdl.microsoft.com/download/symbols
Executable search path is:
Windows 10 Version 14393 MP (2 procs) Free x64
Product: WinNt, suite: SingleUserTS Personal
10.0.14393.206 (rs1_release.160915-0644)
Machine Name:
Debug session time: Mon May 22 11:28:53.000 2017 (UTC - 7:00)
System Uptime: not available
Process Uptime: 0 days 0:00:47.000
................................................................
......................................
This dump file has an exception of interest stored in it.
The stored exception information can be accessed via .ecxr.
(1bb4.bac): Access violation - code c0000005 (first/second chance not available)
ntdll!NtGetContextThread+0x14:
00007ff8`1c637d84 c3 ret
0:013> ! analyze -v
*******************************************************************************
* *
* Exception Analysis *
* *
*******************************************************************************

*** WARNING: Unable to verify checksum for BlackOps3.LANGameSwitcher.asi
*** ERROR: Module load completed but symbols could not be loaded for BlackOps3.LANGameSwitcher.asi
*** ERROR: Symbol file could not be found. Defaulted to export symbols for atidxx64.dll -

DUMP_CLASS: 2

DUMP_QUALIFIER: 400

CONTEXT: (.ecxr)
rax=0001ffffffffe480 rbx=00000001468991d0 rcx=0001ffffffffe480
rdx=000000079b10139d rsi=000000000000f404 rdi=0000000061ccf548
rip=00000001406bb1b0 rsp=0000000061ccf4a8 rbp=000000079b10139d
r8=000000079b10139d r9=000000007fffffff r10=0001fff864efd0e3
r11=0000000061ccf540 r12=0000000000000000 r13=0000000000000000
r14=0000000146647188 r15=0000000000000009
iopl=0 nv up ei pl nz ac pe nc
cs=0033 ss=002b ds=002b es=002b fs=0053 gs=002b efl=00010212
BlackOps3+0x6bb1b0:
00000001`406bb1b0 430fb60c02 movzx ecx,byte ptr [r10+r8] ds:0001ffff`ffffe480=??
Resetting default scope

FAULTING_IP:
BlackOps3+6bb1b0
00000001`406bb1b0 430fb60c02 movzx ecx,byte ptr [r10+r8]

EXCEPTION_RECORD: (.exr -1)
ExceptionAddress: 00000001406bb1b0 (BlackOps3+0x00000000006bb1b0)
ExceptionCode: c0000005 (Access violation)
ExceptionFlags: 00000000
NumberParameters: 2
Parameter[0]: 0000000000000000
Parameter[1]: ffffffffffffffff
Attempt to read from address ffffffffffffffff

PROCESS_NAME: BlackOps3.exe

ERROR_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%p referenced memory at 0x%p. The memory could not be %s.

EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%p referenced memory at 0x%p. The memory could not be %s.

EXCEPTION_CODE_STR: c0000005

EXCEPTION_PARAMETER1: 0000000000000000

EXCEPTION_PARAMETER2: ffffffffffffffff

FOLLOWUP_IP:
BlackOps3+6bb1b0
00000001`406bb1b0 430fb60c02 movzx ecx,byte ptr [r10+r8]

READ_ADDRESS: ffffffffffffffff

WATSON_BKT_PROCSTAMP: 56da1e18

WATSON_BKT_MODULE: BlackOps3.exe

WATSON_BKT_MODSTAMP: 56da1e18

WATSON_BKT_MODOFFSET: 6bb1b0

BUILD_VERSION_STRING: 10.0.14393.1198 (rs1_release_sec.170427-1353)

MODLIST_WITH_TSCHKSUM_HASH: db520bd18dda36445b606ff52044fd9f9035872f

MODLIST_SHA1_HASH: 6ecf4ba78b25c2d8a60288d5cdbdd36c5acc7260

NTGLOBALFLAG: 0

PROCESS_BAM_CURRENT_THROTTLED: 0

PROCESS_BAM_PREVIOUS_THROTTLED: 0

CHKIMG_EXTENSION: !chkimg -lo 50 -db !BlackOps3
254 errors : !BlackOps3 (1406bb130-1406bb22f)
1406bb130 *41 *0f *be *0c *13 *44 *0f *be *0a *49 *8b *c0 *49 *ff *c8 *48 A....D...I..I..H
1406bb140 *8d *52 *01 *48 *85 *c0 *74 *09 *41 *3b *c9 *75 *12 *85 *c9 *75 .R.H..t.A;.u...u
1406bb150 *df *41 *8b *d2 *85 *d2 *0f *94 *c0 *48 *8b *5c *24 *08 *c3 *41 .A.......H.\$..A
1406bb160 *3b *c9 *ba *01 *00 *00 *00 *0f *4c *d3 *85 *d2 *0f *94 *c0 *48 ;.......L......H
1406bb170 *8b *5c *24 *08 *c3 *48 *8b *5c *24 *08 *2b *d0 *85 *d2 *0f *94 .\$..H.\$.+.....
1406bb180 *c0 *c3 *48 *8d *2d *15 *81 *17 *18 *48 *87 *2c *24 *50 *c3 *90 ..H.-....H.,$P..
1406bb190 *4c *8b *c2 *4c *8b *d1 *41 *b9 *ff *ff *ff *7f *48 *85 *c9 *74 L..L..A.....H..t
1406bb1a0 *5c *48 *85 *d2 *74 *57 4c *2b *d2 *0f *1f *80 *00 *00 *00 *00 \H..tWL+........
1406bb1b0 *43 *0f *b6 *0c *02 *41 *0f *b6 *10 *49 *8b *c1 *49 *ff *c9 *4d C....A...I..I..M
1406bb1c0 *8d *40 *01 *48 *85 *c0 *74 *22 *3b *ca *74 *1a *8d *41 *bf *83 .@.H..t";.t..A..
1406bb1d0 *f8 *19 *77 *03 *83 *c1 20 *8d *42 *bf *83 *f8 *19 *77 *03 *83 ..w... .B....w..
1406bb1e0 *c2 *20 *3b *ca *75 *07 *85 *c9 *75 *c6 *33 *c0 *c3 *41 *83 *c8 . ;.u...u.3..A..
1406bb1f0 *ff *b8 *01 *00 *00 *00 *3b *ca *41 *0f *4c *c0 *c3 *44 *2b *c1 ......;.A.L..D+.
1406bb200 *41 *8b *c0 *c3 *eb *78 *74 *02 *e7 *d0 *e7 *eb *ac *4e *6f *66 A....xt......Nof
1406bb210 *48 *89 *5c *24 *10 *48 *89 *6c *24 *18 *56 *48 *83 *ec *20 *48 H.\$.H.l$.VH.. H
1406bb220 *8b *ea *48 *8b *f1 *48 *89 *7c *24 *30 *66 *0f *1f *44 *00 *00 ..H..H.|$0f..D..

DUMP_FLAGS: 8

DUMP_TYPE: 1

ANALYSIS_SESSION_HOST: DESKTOP-A4KUE0D

ANALYSIS_SESSION_TIME: 05-22-2017 17:55:16.0521

ANALYSIS_VERSION: 10.0.15063.137 amd64fre

THREAD_ATTRIBUTES:
ADDITIONAL_DEBUG_TEXT: Followup set based on attribute [Is_ChosenCrashFollowupThread] from Frame:[0] on thread:[PSEUDO_THREAD]

LAST_CONTROL_TRANSFER: from 000000014020c322 to 00000001406bb1b0

OS_LOCALE: ENU

FAULTING_THREAD: ffffffff

THREAD_SHA1_HASH_MOD_FUNC: 5b50b45295a59af072cd4e5fd446c78c1b592a83

THREAD_SHA1_HASH_MOD_FUNC_OFFSET: 241e686c91afb9f78bb498aebcc86f29755522b0

PROBLEM_CLASSES:

ID: [0n292]
Type: [@ACCESS_VIOLATION]
Class: Addendum
Scope: BUCKET_ID
Name: Omit
Data: Omit
PID: [Unspecified]
TID: [0xbac]
Frame: [0] : BlackOps3

ID: [0n264]
Type: [INVALID_POINTER_READ]
Class: Primary
Scope: BUCKET_ID
Name: Add
Data: Omit
PID: [Unspecified]
TID: [0xbac]
Frame: [0] : BlackOps3

ID: [0n203]
Type: [MEMORY_CORRUPTION]
Class: Primary
Scope: DEFAULT_BUCKET_ID (Failure Bucket ID prefix)
BUCKET_ID
Name: Add
Data: Omit
PID: [0x1bb4]
TID: [0xbac]
Frame: [Unspecified]

ID: [0n149]
Type: [LARGE]
Class: Addendum
Scope: DEFAULT_BUCKET_ID (Failure Bucket ID prefix)
BUCKET_ID
Name: Add
Data: Add
String: [256]
PID: [0x1bb4]
TID: [0xbac]
Frame: [Unspecified]

BUGCHECK_STR: APPLICATION_FAULT_INVALID_POINTER_READ_MEMORY_CORRUPTION_LARGE_256

DEFAULT_BUCKET_ID: MEMORY_CORRUPTION_LARGE_256

PRIMARY_PROBLEM_CLASS: APPLICATION_FAULT

STACK_TEXT:
00000000`00000000 00000000`00000000 memory_corruption!BlackOps3+0x0


THREAD_SHA1_HASH_MOD: 7da7fbec386ce361a40d03d69a994bc4836f03e8

SYMBOL_STACK_INDEX: 0

SYMBOL_NAME: memory_corruption!BlackOps3

FOLLOWUP_NAME: MachineOwner

MODULE_NAME: memory_corruption

DEBUG_FLR_IMAGE_TIMESTAMP: 0

STACK_COMMAND: ** Pseudo Context ** ; kb

FAILURE_BUCKET_ID: MEMORY_CORRUPTION_LARGE_256_c0000005_memory_corruption!BlackOps3

BUCKET_ID: APPLICATION_FAULT_INVALID_POINTER_READ_MEMORY_CORRUPTION_LARGE_256_memory_corruption!BlackOps3

FAILURE_EXCEPTION_CODE: c0000005

IMAGE_NAME: memory_corruption

FAILURE_IMAGE_NAME: memory_corruption

BUCKET_ID_IMAGE_STR: memory_corruption

FAILURE_MODULE_NAME: memory_corruption

BUCKET_ID_MODULE_STR: memory_corruption

FAILURE_FUNCTION_NAME: BlackOps3

BUCKET_ID_FUNCTION_STR: BlackOps3

BUCKET_ID_OFFSET: 0

BUCKET_ID_MODTIMEDATESTAMP: 0

BUCKET_ID_MODCHECKSUM: 0

BUCKET_ID_MODVER_STR: 0.0.0.0

BUCKET_ID_PREFIX_STR: APPLICATION_FAULT_INVALID_POINTER_READ_

FAILURE_PROBLEM_CLASS: APPLICATION_FAULT

FAILURE_SYMBOL_NAME: memory_corruption!BlackOps3

TARGET_TIME: 2017-05-22T18:28:53.000Z

OSBUILD: 14393

OSSERVICEPACK: 1198

SERVICEPACK_NUMBER: 0

OS_REVISION: 0

SUITE_MASK: 768

PRODUCT_TYPE: 1

OSPLATFORM_TYPE: x64

OSNAME: Windows 10

OSEDITION: Windows 10 WinNt SingleUserTS Personal

USER_LCID: 0

OSBUILD_TIMESTAMP: 2017-04-27 16:48:56

BUILDDATESTAMP_STR: 170427-1353

BUILDLAB_STR: rs1_release_sec

BUILDOSVER_STR: 10.0.14393.1198

ANALYSIS_SESSION_ELAPSED_TIME: 42a8

ANALYSIS_SOURCE: UM

FAILURE_ID_HASH_STRING: um:memory_corruption_large_256_c0000005_memory_corruption!blackops3

FAILURE_ID_HASH: {ff22f55f-eac9-1a45-5db7-fb094c594bef}

Followup: MachineOwner
---------

Is there anything specific I should find in this file? Anymore questions just ask I'll answer it to the best of my abilities