I was using my laptop and windows shutdown with no warning, when i restarted windows it was stuck in a boot loop.
I the start up repair utility within windows now the computer boots to user account when i put in my password it says preparing windows sits like this for 10 mins then all i get is a black screen.
when i press cntrl alt and delete I get the options to lock, switch account, power off, connet to wifi,
also when i press cntrl shft and esc the task manager starts
system restore isnt turned on so cant restore to earlier date.
system recovery will not reset computer either.
anyone any ideas
Thanks in advance
I the start up repair utility within windows now the computer boots to user account when i put in my password it says preparing windows sits like this for 10 mins then all i get is a black screen.
when i press cntrl alt and delete I get the options to lock, switch account, power off, connet to wifi,
also when i press cntrl shft and esc the task manager starts
system restore isnt turned on so cant restore to earlier date.
system recovery will not reset computer either.
anyone any ideas
Thanks in advance