Question Black screen when playing certain games after driver update.

[Bandit9393]

Hi so I built a new pc not too long ago, everything was working fine until I updated my drivers a few days ago and now on certain games like cs2 and valorant are the main ones, around 2 mins into the actual game my screen goes black, I am still able to hear people talking through my headset but my monitor does not turn back on even if i replug it into my gpu, it only happens sometimes and I can't figure out what the cause is. I was just watching yt and had vscode open for 3 hours and it did not black screen but I launch in a valorant game and within the 2nd round I black screen, another indicator is that when i try and open settings > display > graphics settings on windows it immediately crashes (the gui, not my pc), my gpu is performing well in terms of fps but it's been doing that all day today, it just started today after updating my drivers last night, i was able to play terraria fine with no black screen.
I have a 4080 super for reference. Graphics settings crashing only happens sometimes. It is not currently happening and I was able to play an entire game without a black screen but it happens like every 3 games out of 4.

 

[Lutfij]

Welcome to the forums, newcomer!
We're going to need a little more info. When posting a thread of troubleshooting nature, it's customary to include your full system's specs. Please list the specs to your build like so:
CPU:
CPU cooler:
Motherboard:
Ram:
SSD/HDD:
GPU:
PSU:
Chassis:
OS:
Monitor:
include the age of the PSU apart from it's make and model. BIOS version for your motherboard at this moment of time.

everything was working fine until I updated my drivers a few days
Can you walk us through how you did so?

 

[Bandit9393]

Welcome to the forums, newcomer!
We're going to need a little more info. When posting a thread of troubleshooting nature, it's customary to include your full system's specs. Please list the specs to your build like so:
CPU:
CPU cooler:
Motherboard:
Ram:
SSD/HDD:
GPU:
PSU:
Chassis:
OS:
Monitor:
include the age of the PSU apart from it's make and model. BIOS version for your motherboard at this moment of time.

everything was working fine until I updated my drivers a few days
Can you walk us through how you did so?

CPU: Ryzen 7 7800x3d
CPU cooler: thermalright Phantom spirit 120 rgb
Motherboard: ASUS ROG STRIX B650-A GAMING WIFI 6E AM5
Ram: G.Skill Flare X5 Series 32GB (2 x 16GB) DDR5-6000
SSD/HDD: Samsung 990 PRO 2TB Samsung V NAND 3-bit MLC PCIe Gen 4 x4 NVMe M.2 Internal SSD
GPU: ASUS NVIDIA GeForce RTX 4080 Super TUF Gaming RGB Overclocked
PSU: ASUS STRIX 1000W 80+G ATX3 PSU (It is only around 13 days old)
Chassis: Lian li O11 dynamic evo
OS: Windows 11 Pro
Monitor: Asus VG249 144Hz monitor
I updated my drivers through the geforce experience app. On armoury crate it stays my AMD graphics driver is outdated, I'm going to update it and see if it helps.
msinfo32 shows my SMBIOS version is 3.6 if that means anything.
I am currently playing terraria with plenty of tabs open and also have valorant open and it seems to be fine, going to settings > display > graphics setting is not crashing, usually when this is crashing it is a sign that if I load into a cs2 or valorant game I will black screen. My temps during a val game where I do not black screen seem fine, with my cpu peaking at 75 degrees and gpu peaking at 59 degrees.
Let me know if you need anything else, thank you!

 

[Lutfij]

msinfo32 shows my SMBIOS version is 3.6 if that means anything
The easiest way is to go into BIOS to look up the motherboard's BIOS version but you can use CPU-Z, listed under Mainboard's tab.

I updated my drivers through the geforce experience app. On armoury crate it stays my AMD graphics driver is outdated, I'm going to update it and see if it helps.
Use DDU to remove all GPU drivers(Intel, AMD and Nvidia) in Safe Mode, then manually install the latest GPU driver source from Nvidia's support site, in an elevated command, i.e, Right click installer>Run as Administrator.
^ that should alleviate your issue if the drivers were at fault.

 

[Bandit9393]

msinfo32 shows my SMBIOS version is 3.6 if that means anything
The easiest way is to go into BIOS to look up the motherboard's BIOS version but you can use CPU-Z, listed under Mainboard's tab.

I updated my drivers through the geforce experience app. On armoury crate it stays my AMD graphics driver is outdated, I'm going to update it and see if it helps.
Use DDU to remove all GPU drivers(Intel, AMD and Nvidia) in Safe Mode, then manually install the latest GPU driver source from Nvidia's support site, in an elevated command, i.e, Right click installer>Run as Administrator.
^ that should alleviate your issue if the drivers were at fault.

Alright thank you! after updating my amd graphics driver and launching I was able to play a game of valorant with no issue and display settings is not crashing, if I encounter it again I will do what you said above, thank you. Do you think it is possible for it to be an issue with the actual hardware itself if the issue only started after updating my drivers and my temps and performance are fine?

 

[Bandit9393]

msinfo32 shows my SMBIOS version is 3.6 if that means anything
The easiest way is to go into BIOS to look up the motherboard's BIOS version but you can use CPU-Z, listed under Mainboard's tab.

I updated my drivers through the geforce experience app. On armoury crate it stays my AMD graphics driver is outdated, I'm going to update it and see if it helps.
Use DDU to remove all GPU drivers(Intel, AMD and Nvidia) in Safe Mode, then manually install the latest GPU driver source from Nvidia's support site, in an elevated command, i.e, Right click installer>Run as Administrator.
^ that should alleviate your issue if the drivers were at fault.

Hey so I did continue black screening so I decided to do what you said and I was able to play a few games without black screening, the one thing is though that my GPU was at 99% usage during the more heavier games. Is this normal? I did not black screen or stutter and my GPU was not getting too hot, sitting at 57-60 degrees. This only happened during more intensive games and when I played Valorant my GPU was at very little usage so it was fine then.

 

[Bandit9393]

msinfo32 shows my SMBIOS version is 3.6 if that means anything
The easiest way is to go into BIOS to look up the motherboard's BIOS version but you can use CPU-Z, listed under Mainboard's tab.

I updated my drivers through the geforce experience app. On armoury crate it stays my AMD graphics driver is outdated, I'm going to update it and see if it helps.
Use DDU to remove all GPU drivers(Intel, AMD and Nvidia) in Safe Mode, then manually install the latest GPU driver source from Nvidia's support site, in an elevated command, i.e, Right click installer>Run as Administrator.
^ that should alleviate your issue if the drivers were at fault.

Sorry for so many replies but I ended up using DDU to do what you said and I woke up today and ended up black screening while playing a game of Valorant, do you have any idea what it can be?

 

[Bandit9393]

Sorry for spamming my own thread but it happened again and I tried turning off the integrated graphics in my CPU incase they were conflicting, this time after it black screened I waited to see what would happen. After around 1 minute my computer restarted, before this point I was still able to hear audio as I was clicking my keybind to unmute in discord and heard the sound, then at a certain point it stopped and the computer restarted shortly after. Event viewer showed a few things such as: The computer has rebooted from a bugcheck. The bugcheck was: 0x00000133, The local Bluetooth adapter has failed in an undetermined manner and will not be used. The driver has been unloaded.,
There are a few more messages but I don't know if they are of importance, if anyone can help please let me know as this PC is relatively new and I can still return parts at micro center if needed
I will provide anymore info that is needed