Black screen when playing Final Fantasy XIV, no other problems (so far)

[CidFurlow]

Here is the PC I just bought:

http://www.microcenter.com/product/471280/Aspire_AT3-715A-UR11_Desktop_Computer

GFX card: AMD Radeon RX 480 4GB GDDR5 VR Ready

Short summary:
- I had some major issues with Final Fantasy XIV black-screening, although sound would still play and it would receive input from keyboard/mouse. Sometimes it would come back and sometimes it would not and I had to force close/log back in to the game.
- Went to Device Manager, updated my video card drivers.
- Now it plays almost perfectly... but there are still moments when the entire screen blacks out for a flash. Less than a second, and only when playing Final Fantasy XIV.

My question:
Should I be concerned? I have fifteen days to return this thing. For $700 it bugs me that even after updating drivers it's still giving me small problems, and I'm worried that the small problems may turn into much larger problems after the warranty expires. I have it hooked up to my 60" TV via HDMI if that matters. I'm playing from the HDD but plan on installing SSD and using that for both Windows and the game itself. If there is any other info you need please let me know.

 

[I3lue1]

You could do a benchmark and check your temps; although this sounds like a classic Radeon card: not 100% compatible with a game. There's nothing to fear, it's just lack of compatibility.

If anything, things will get better and better as time goes by and newer drivers come out. I recommend always grabbing the latest stable drivers they have. Enjoy your game!

 

[wschatz]

Switching to DX11 with the AMD driver available as of July, 2017 has solved this for me. Running on a Radeon R9 380 with an FX-8320.