Black Screen when turn on computer all i can see is my mouse arrow

[sarla16]

Hello,
Black Screen when turn on computer all i can see is my mouse arrow

 

[Saga Lout]

I wonder if hitting the Fn and relevant function key to switch screens would do the trick.

 

[lisa3148]

no I didn't, I called Hp and they said I needed to reinstall my system, but I don't know how to to do that with out a cd. and I can not afford to go have it fix, I am using a friends to do some more searching, on how to reinstall my system. now

 

[Saga Lout]

Lisa3148, you can buy an external USB powered CD player very cheaply and a DVD version for a little more. Do you have anything showing on your screen when you start up the machine? What model is your HP computer and which Windows version is it running?

 

[Chucky123]

How can I save this process ? Everytime i turn my computer off and turn it back on,i have to add explorer.com again . How do i save so i dont have to repeat this proces?

 

[JeroenvdH]

Had the same issue twice over the last week - the black screen with only a cursor when trying to log in. My laptop (Windows 7 Pro) is fine at the moment, but gave me lots of trouble today and Sunday a week ago. Still not sure what it is/was. I ran two different virus/malware scans today and nothing comes out of that. My gut-feeling tells me it's a Windows update gone awry. In my case, I think I've been moving from one Wifi network to the next a bit too much whilst Windows was downloading/updating.

There's a lot of info on this problem online. Dating back quite a few years. Seems that no-one really knows what it is or how to solve it. I've rebooted and restored (in safe mode) my laptop lots and lots of times when I hit the black screen with the cursor only. I also followed a bunch of other suggestions (delete browser history, removed my password so that Windows skips the login screen, etc). Nothing really seems to work, but still I got my laptop working so I must have done something right somewhere.

In reading through this thread I realize it might be the "have a little patience" advice that someone gives. Last Sunday, after a few hours of trying, I gave up, did some other things, and lo and behold! suddenly my laptop was back to normal again. Today it was the same. I've been trying all kinds of things for the last couple of hours, gave up after I hit the black screen again after a reboot, cooked a meal, got back to my laptop and suddenly it was fine again. As this has happened to me twice in a row now I think the trick is to wait a couple of minutes after restoring the computer and rebooting it. But that's just my experience, no results guaranteed. Good luck!

 

[medievalx]

Had this problem I trunes computer off and back on then I unpluged my hdmi cable with the computer still on then put it back in problem solved

 

[vricheson]

Hi all,
I have the same issue and just found this thread. One by one, I'll try all the suggestions til something works. I had to smile on the 'have patience' advice. For me, personally, as a pure novice, this needs to be taped to my laptop. A reminder never hurts. I always taught my kids that can't just means you haven't found a way yet. I need to remember that too.

For all who posted solutions, a heartfelt thanks. A smart person has knowledge but it takes a wise person to share it. Well... here goes. One of these should work and if not, I'll be back for more! Have a blessed day, folks.

 

[scout7776]

Just started having this problem, jumped on here to see if anyone figured it out yet. No luck on mine. Don't have time to restore from earlier point to see if its an update conflict or worry about my teenage sons multiple downloads dragging in malware and viruses. Heres what I do that's quick and to the point to get booted past the dreaded black screen of choas. When you startup or restart and get to that situation, hit Ctrl+Alt+Del and Task Manager will popup (unless you have one of the magical computers that Ctrl+Shft+Delete works to do the same thing). Then at the bottom it has a button that says New Task. Hit that and type in "Boot" (without the " " of course) and hit.......... crap. Well this irony, before I started posting this I had an epiphany to run down to my anti-virus and check some boxes in my application start-up delay manager thinking maybe since I haven't done it in so long it possibly couldn't hurt and maybe help the situation by spreading out the application's from playing bumper cars with each other on start up. Well, when I restarted to go through the motions again to make sure I'm telling everything correctly, it boots up fine. Now I can't get the black screen back to remember what I hit. If start up manger or stand alone application thats equivalent doesn't work in your sit, do the boot cmd on task manager and i'm pretty sure all i did was- type Boot on New Task- Hit OK- Big window popped up with location. Don't hit anything, patience for about 10 secs. After a short time, you should have booted and can just x out of TM and location window and go about your day. hope this helps somewhat!

 

[werkinstf]

Same problem here. This started happening with the latest batch of MS updates that were installed. I have a Dell laptop and Win7pro. I sit in the black screen for 10 minutes. ctl+Alt/Shift+Delete does not bring up anything. The system is completely unresponsive during this time, except that the arrow is responsive to mouse movement. After 10 minutes, the light blue graphic appears and the "windows starting" message appears but it takes another 10 minutes or so until the cntrl+Alt+Del login screen appears. After that, the login is relatively normal. The only other note is that my audio service is not running. Very odd.

 

[scout7776]

Honestly would not waste my time looking for a fix in this if you know it was working fine a while back then started messing up after updates. I got lucky with mine, app conflicts on startup. With yours I would just start by restoring your computer to restore point to a time before the problem occurred. This has helped me many times. Every Time your computer updates it should automatically set a restore point in your system. Resetting back to a system restore point makes changes to Windows system files, registry settings, and programs installed on your computer that may have been corrupted in some way. It also can make changes to scripts, batch files, and other types of executable files on your computer. Personal files, such as documents, e‑mail, photos, and music files, are not changed. The trick is, just don't go back too far at once, usually just the first or second one does it. Hit Ctrl+Esc or the windows icon button left to get into windows menu, Hit control panel, Type restore in top right search box, under System Hit "Restore system files and settings from a restore point". Then Hit Next. A window will appear, check the box to show more restore points (sometimes you will see a date or update that will catch your eye and maybe remember when it started messing up). Hit the one you want and hit Next then follow directions. If this does fix it, I recommend creating your own restore point from that point and label it "good from here" or something. That way you can start narrowing down whats causing the problem in the future. Hope it helps. Remember to do the basics: Disk cleanup, defrag, virus & malware scan. Good luck!

 

[nou16]

I don'y understand the suggestive instruction above, I have a black screen, only visible is the arrow of the mouse, so like a blind man you want me to click on the screen not knowing where it is? Great instruction but this is good when the screen is visible. Is there another instruction on how to make the screen visible?
I have a macbookpro running windows 7, today I turn on and no screen, I pulled the hard drive out and plugged as external to my other computer and it seems to be all there, the boot txt shows it loads half way and rest of drivers will not load, will not let me fix from windows, install windows will be no good, there has to be a simple solution,

I understand you may be frustrated. But there is no real necessity be be snide when someone is trying to help you. If you don't like someone's advice, or if it didn't work for you, "It didn't work" is more than adequate to convey your view on the matter.

Also, for your information, I've faced a similar problem before. Only a white cursor on a black screen. The method I outlined worked for me. When I pressed Ctrl+Alt+Del, I saw the Welcome Screen, from which I accessed the Task Manager, with which I fixed the problem.
That this method didn't work for you is unfortunate. It doesn't mean, however, it's a sarcastic-Great method for EVERYone.

I hope you find a better solution, or, at least, a more satisfying outcome from your endeavors.

- Nicholas Abhishek Richards

I only created an account to thank you for this solution. . I faced the same problem and was able to solve it thanks to you! So keep up the good work and never mind about what people say ;D