Black screen with Gigabyte gtx 970 Gaming G1. Help?

[senaattori]

Couple years ago I build myself PC. Decided to upgrade my GPU from 560 ti to Gigabyte gtx 970 Gaming G1 so I could play new dragon age and upcoming Withcer 3 and such.

Anyway, long story short. after uninstalling gtx 560 ti drivers, taking the card out and putting new card in my monitor wont get any signal. its just black screen for some seconds and then goes on standby. Ive tried DVI-D cable and VGA to DVI-I cable as those are the only ones in my monitor. both give same result: black screen.

Windows boots up normally, I can hear the beep and lights flash on keyboard/mouse/etc as normal. but there is nothing on my screen, not even for a second. I removed the card and tried integrated intel HD graphics, it worked fine. then put back in my gtx 560 ti and it was working like charm too (using it during this writing). Any idea what I should do?


Operating System
Windows 7 Ultimate 64-bit SP1
CPU
Intel Core i5 2500K @ 3.30GHz
Sandy Bridge 32nm Technology
RAM
8,00GB Dual-Channel DDR3 @ 798MHz (9-9-9-24)
Motherboard
ASRock Z68 Extreme4 Gen3 (CPUSocket) BIOS 2.30 <-- was 1.10 before update
Graphics
Samsung SMB2430L (1920x1080@60Hz)
Intel HD Graphics 3000 (ASRock)
1023MB NVIDIA GeForce GTX 560 Ti (ASUStek Computer Inc)
Storage
55GB Corsair Force 3 SSD (SSD)
931GB SAMSUNG HD103SJ (SATA)
238GB Samsung SSD 840 PRO Seri (SSD)
Audio
Corsair USB Headset
PSU
SuperFlower Golden Green HX 650W "80 Plus Gold"

 

[junkeymonkey]

well like I see above with my links is that chipset seems to have issues with this card [970] ???

http://www.tomshardware.com/answers/id-2371304/gtx-970-2600k-gigabyte-z68x-ud3h-problems.html

 

[senaattori]

Does it matter if its clocked or not and what model is it, as long as it is gtx 970? I just did fast google search before buying this card and there is, at least theoretical, support for it and my mobo working together.

 

[Suztera]

well like I see above with my links is that chipset seems to have issues with this card [970] ???

http://www.tomshardware.com/answers/id-2371304/gtx-970-2600k-gigabyte-z68x-ud3h-problems.html

Agreed that some Z68 motherboards has problems but not all.

http://forums.tweaktown.com/asrock/59292-asrock-z68-extreme3-gen3-compatibility-gtx-970-a.html
This one was on BIOS 1.20. Possibly the gigabyte GPU is not recognised .

 

[junkeymonkey]

all I know is what I see I assume you got the latest bios on yours??

2.30 10/16/2012 Instant Flash 4.12MB Improve discrete VGA card vBIOS compatibility

http://www.asrock.com/mb/Intel/Z68%20Extreme4%20Gen3/?cat=Download&os=BIOS

 

[senaattori]

I obviously got the 2.30 but Im pretty sure you meant Suztera

 

[junkeymonkey]

just wanted to be sure you with this issue got the latest bios. that's all. after that all I know is theres a few z68's that the 970 don't work on that's all

next to another card to try in it or if that new revision 1.1 of the card from giga is what got the fix in it ??? see if you can get with the guys with the z68 boards in the threads I linked to see if they found a answer to there issues ???

 

[senaattori]

Hmm, yeah might be worth the try. Gonna try contacting them tomorrow

 

[junkeymonkey]

Agreed that some Z68 motherboards has problems but not all.

http://forums.tweaktown.com/asrock/59292-asrock-z68-ext...
This one was on BIOS 1.20. Possibly the gigabyte GPU is not recognised .


I wonder if the cards vbios is the deal like that one he said worked was a msi 970 card it may have something in its vbios thats better to make compatibility ???

 

[senaattori]

yeah there was something on Gigabyte V 1.0 cards that caused problems with some monitors. supposedly 1.1 fixes the problem or at least some of it. My card is 1.0 and as I cannot see anything on my monitor if I have it plugged I cannot try to update its BIOS. Ive seen many black screen problems that only started after they updated their Nvidia drivers or that they can at least access bios before screen goes black. My case is different as I cannot get it to work at all.

 

[junkeymonkey]

''Gigabyte V 1.0 cards that caused problems with some monitors. supposedly 1.1 fixes the problem or at least some of it.''

where did you find this info at [give a link ]

 

[senaattori]

to be honest I cannot find anything to support my claim :O I just somehow got the feeling I had read it somewhere.. there was something about fan speed tho, like in this link http://www.tomshardware.co.uk/answers/id-2311513/evga-msi-gigabyte-asus-gtx-970.html but of course that wont explain the black screen issue

 

[junkeymonkey]

it maybe true?? I just wanted to read up ... any info can be put toward a conclusion I guess ...

honestly I dontt know where else to go on this

 

[senaattori]

yeah. I've decided to RMA the card. sending it back to Germany and getting my money back. gonna try loaning/buying card from store nearby and see if it causes the same problem. Can just hope this card really was a dud and that the new card would work like one would expect it to work

 

[junkeymonkey]

all you can do now is the old wait and see ... if or when you get the replacement /rma card back post how it went and if it did the trick

 

[senaattori]

yes. I'll do that. Now I will just sit back and... wait.

 

[senaattori]

Found another link about the annoying noisy fans: http://forum.giga-byte.co.uk/index.php?topic=15086.0

 

[junkeymonkey]

I see your thread there with 19 views and no reply's -- looks like gigabyt support don't answer any of them like the ones on the revision 1.0 over the 1,1 card just the same guess work as here..

ya , I almost jumped on the 970 bandwagon but thought its new release that was not ready to stock in stores right at x-mas = suspect so I'm glad I backed off form them to watch and wait and see how they go ....

you can look over what I see with the 970 cards here and my concerns with them for what its worth

http://www.tomshardware.com/answers/id-2395249/gtx-970-gtx-980.html