I have an Aspire V 14 Touch Windows 10. Recently, as I tried to open it, it prompted "Scanning and Repairing drive C:". It took a little while to finish but it did. After that, the usual loading logo of Acer comes on but then after that it prompted some sort of actions stating "Phase 0 Watch Dog".... It went on pretty quick so i wasn't able to process the details. It did not go upto phase 1. The screen went complete blank white after that. As i type, the screen is still blank and its been 30mins. (After a while, I could move around the blank screen with my mousepad. Still no response from keyboard) Any kind of help would be appreciated. Thanks
UPDATE: I randomly pressed a button and this screen came up:
" 🙁 Your PC ran into a problem and needs to restart. We're just collecting some error info, and then we'll restart for you."
Below: There is a QR code and beside it reads "For more info about this issue and possible fixes, visit http://windows.com/stopcode"
"If you call a support person, give them this info: Stop Code: CRITICAL PROCESS DIED"
I will look up some possible solutions on the tips given, but until then the post remains unsolved. Especially because there seems to be no progress with the collection of error info. still 0% after 30 mins.
UPDATE: I randomly pressed a button and this screen came up:
" 🙁 Your PC ran into a problem and needs to restart. We're just collecting some error info, and then we'll restart for you."
Below: There is a QR code and beside it reads "For more info about this issue and possible fixes, visit http://windows.com/stopcode"
"If you call a support person, give them this info: Stop Code: CRITICAL PROCESS DIED"
I will look up some possible solutions on the tips given, but until then the post remains unsolved. Especially because there seems to be no progress with the collection of error info. still 0% after 30 mins.