Question Blender, Photoshop, After Effects, Unreal Engine quitting unexpectedly

Feb 26, 2019
2
0
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Hi,

I've recently built a new PC. It works mostly fine, but some programs quit unexpectedly, even without intensive use.

My build
DXDiag

When running Blender on debug mode I get this:
Error : EXCEPTION_ACCESS_VIOLATION Address : 0x00007FF7B6CC8D7E Module : C:\Program Files\blender-2.80.0\blender.exe Error : EXCEPTION_ACCESS_VIOLATION

I checked the Performance tab in the Task Manager and the GPU usage suddenly spikes when the programs crash.

I don't have the crash reports for the other programs but I can look them up if you need.

Hope you can help. Thanks!
 

Ralston18

Titan
Moderator
Look in Reliability History/Manager and Event Viewer.

There may be additional information or detail regarding the crashes and the source cause.

Blender may be buggy or corrupted. However, delve deeper to determine if there are other factors involved.
 
Feb 26, 2019
2
0
10
Thanks for the reply. It's happening with many programs, and with previous versions of Blender as well.
I checked the event manager and found some errors that seem to be related:

The description for Event ID 1 from source NVIDIA OpenGL Driver cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.

If the event originated on another computer, the display information had to be saved with the event.

The following information was included with the event:

Unable to recover from a kernel exception. The application must close.


Error code: 3 (subcode 7)
(pid=380 tid=8428 blender.exe 64bit)

Visit http://www.nvidia.com/page/support.html for more information.

The message resource is present but the message was not found in the message table

Faulting application name: blender.exe, version: 2.8.0.0, time stamp: 0x5c4fb2fc
Faulting module name: nvoglv64.dll, version: 25.21.14.1917, time stamp: 0x5c6d35af
Exception code: 0xc0000409
Fault offset: 0x0000000000ee3989
Faulting process id: 0x17c
Faulting application start time: 0x01d4cddf07934bbc
Faulting application path: C:\Program Files\blender-2.80.0\blender.exe
Faulting module path: C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_edcffbdd101bbe5b\nvoglv64.dll
Report Id: cfd09d61-85db-491e-8950-014b4de4b42c
Faulting package full name:
Faulting package-relative application ID:

Faulting application name: AfterFX.exe, version: 16.0.1.48, time stamp: 0x5c08d553
Faulting module name: nvoglv64.dll, version: 25.21.14.1917, time stamp: 0x5c6d35af
Exception code: 0xc0000409
Fault offset: 0x0000000000ee3989
Faulting process id: 0x319c
Faulting application start time: 0x01d4ccf95a20a4d6
Faulting application path: C:\Program Files\Adobe\Adobe After Effects CC 2019\Support Files\AfterFX.exe
Faulting module path: C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_edcffbdd101bbe5b\nvoglv64.dll
Report Id: 72e03685-836a-4ec4-9048-10b44d666fd2
Faulting package full name:
Faulting package-relative application ID:

Nvidia drivers are up to date.

Thanks!