Blue screen "0xa00001" (windows 8.1)

zjef

Distinguished
Nov 13, 2013
38
2
18,535
Hi all

Recently I'm getting multiple blue screen's with "0xa00001" error code.
Is there someone who knowes how to fix them?

If you need them here are my dumpfiles:
1) http://www.mediafire.com/download/ks3p96zpzn0yr3p/062014-5703-01.dmp
2) http://www.mediafire.com/download/b6nguh2abxg7rfh/062314-5890-01.dmp
3) http://www.mediafire.com/download/kjwv0an6lduhbkh/062414-5828-01.dmp

I really hope that someone can help me to fix these errors!
If you need any onther information please tell me.

kind regards!

my specs:
Mobo: asus sabertooth 990fx
cpu: amd fx-8320 stock @ 3.5Ghz
ram: Gskil sniper ram 8GB
gpu: Amd Sapphire radeon R9 290
psu: corsair cx750W
 
Solution
note: looks like all three bugcheck had the same cause. not enough power to your graphics card. Check the extra power connections directly from the power supply to the graphics card. if they are ok, then your power supply is under powered or failed. (any you might have to upgrade it to one with a higher wattage rating) (most likely just a bad connection, based on the spec of the power supply)

first one, I think it is not enough power to your graphics card. I would confirm that the connection(s) that go directly from your power supply to your graphics card is correctly connected and are providing power. It looks like you were using a browser (chrome) that was using hardware acceleration from the graphics but the graphic driver...
note: looks like all three bugcheck had the same cause. not enough power to your graphics card. Check the extra power connections directly from the power supply to the graphics card. if they are ok, then your power supply is under powered or failed. (any you might have to upgrade it to one with a higher wattage rating) (most likely just a bad connection, based on the spec of the power supply)

first one, I think it is not enough power to your graphics card. I would confirm that the connection(s) that go directly from your power supply to your graphics card is correctly connected and are providing power. It looks like you were using a browser (chrome) that was using hardware acceleration from the graphics but the graphic driver called a bugcheck when it went to 3d mode. Most likely you would get this when attempting to run most games. the PCI bus can provide part of the require power (for 2d games) but the 3 d games will require the extra power via a cable from the power supply to the graphics card, some have 2 cables, depends on the card.
 
Solution
So a better power supply would be nice for me? :)
And I disabled the chrome hardware acceleration because i only get bluescreens when i'm watching video's in chrome, so I think that's the problem. I've never had trouble in games so I think it's just the chrome problem.

Thanks for helping me out!
 
you power supply should be fine, I would check the connections to the graphics card.
if you find that your actual games don't crash but you do get the crashes while running chrome with hardware acceleration. make sure that your graphics drivers are up to date and I would disable any browser extensions in chrome and see if could isolate the problem to one extension. (like a fake search provider that is actually malware)



 
I've had this same issue a couple times, just now it happened when trying to check a movie on Plex via Chrome. I have a 290x (14.10 driver/14.4 CCC) with a 750W PSU, never had any crashes while maxing my games out @ 1440p.

Only weird extension I had was an Arcade Game thing that I just deleted. Others I use are Adblock, Reddit Enhancement Suite, Google Docs & SoundCloud Downloader. Hardware Acceleration is not enabled.

I'll check back in if it happens again.