[SOLVED] Blue screen and local ID 1033 in reliability monitor and event 41 task 63 on event viewer need help plz

[starfire77]

Would love some assistance on this plz 🙁
https://cdn.discordapp.com/attachments/453990755439083521/615614658757263360/unknown.png
https://cdn.discordapp.com/attachments/453990755439083521/615614702851981383/unknown.png

https://cdn.discordapp.com/attachments/453990755439083521/615614753817231380/unknown.png

as for mini dump it says this

https://imgur.com/qBdP1rn

View: https://imgur.com/qBdP1rn

and reliability monitor this:

https://imgur.com/nEMDdUp

View: https://imgur.com/nEMDdUp

https://imgur.com/YjmTcgD

View: https://imgur.com/YjmTcgD

https://imgur.com/NirIS03

View: https://imgur.com/NirIS03




any help would be much loved, this happened 2hrs after i updated windows could that be the issue?
I tried memtest86

 

[Colif]

can you go to c:/windows/minidump
copy the files from here to documents
upload the copies from documents to another file sharing website, and give us links to the file(s) here

Event 1003 and live kernel event 41 are both a reaction to the restart, not a cause
ntkrnlmp - Windows Kernel. It was victim, not cause

APPCRASH may not be the cause, often thats just a windows program that started working again. ALways get errors in event viewer, most can be ignored.

 

[starfire77]

can you go to c:/windows/minidump
copy the files from here to documents
upload the copies from documents to another file sharing website, and give us links to the file(s) here

Event 1003 and live kernel event 41 are both a reaction to the restart, not a cause
ntkrnlmp - Windows Kernel. It was victim, not cause

APPCRASH may not be the cause, often thats just a windows program that started working again. ALways get errors in event viewer, most can be ignored.

hello here is the minidump file https://we.tl/t-UlOhAbhh1v, thanks!

 

[Colif]

i have sent link to a friend, he will reply with an attached paste file I can use to figure out problem. He might also be able to work it out without me

 

[starfire77]

i have sent link to a friend, he will reply with an attached paste file I can use to figure out problem. He might also be able to work it out without me

thank you a lot

 

[gardenman]

Hi, I ran the dump file through the debugger and got the following information: https://pste.eu/p/hDRK.html

File information:	082619-30343-01.dmp (Aug 26 2019 - 14:10:09)
Bugcheck:	VIDEO_SCHEDULER_INTERNAL_ERROR (119)
Driver warnings:	*** WARNING: Unable to verify timestamp for nvlddmkm.sys
Probably caused by:	dxgmms2.sys (Process: System)
Uptime:	0 Day(s), 2 Hour(s), 22 Min(s), and 34 Sec(s)

The nvlddmkm.sys file is a NVIDIA graphics card driver. There are a few things you can do to fix this problem. First off, try a full uninstall using DDU in Safe Mode then re-install the driver (more information). Or try getting the latest version of the driver. Or try one of the 3 most recent drivers released by NVIDIA. Drivers can be found here: http://www.nvidia.com/ or you can allow Windows Update to download the driver for you, which might be a older/better version.

First try the above suggestion. If it doesn't work, the info below may become useful later on in the conversation.

Comment: 2 or more types of RAM are installed.

Comment: The overclocking driver "RTCore64.sys" was found on your system. (MSI Afterburner)

Possible Motherboard page: https://www.msi.com/Motherboard/B360M-PRO-VD.html
There is a BIOS update available for your system (Version 1.7). You are using Version 1.3. Wait for additional information before deciding to update or not. Important: Verify that I have linked to the correct motherboard. Updating your BIOS can be risky. Never try it when you might lose power (lightning storms, recent power outages, etc).

This information can be used by others to help you. I can't help you with this. Someone else will post with more information. Please wait for additional answers. Good luck.

 

[Colif]

Well, the crash seems obvious, replace GPU drivers
if that doesn't fix it, try removing afterburner and see if it still happens

Why do you have 2 different ram types installed? one is 2400, other 2666, they not even same speed?
Did you make this PC?

don't update bios unless errors continue

 

[starfire77]

Well, the crash seems obvious, replace GPU drivers
if that doesn't fix it, try removing afterburner and see if it still happens

Why do you have 2 different ram types installed? one is 2400, other 2666, they not even same speed?
Did you make this PC?

don't update bios unless errors continue

the 2666 ram was bought after 9 months from purchase unfortunately shop didn't have 2400 and i asked if it would work and was told yes, i also ran a memtest for 8hrs and no errors appeared, it seems my nvdia driver crashed after windows update i assume, i have updated it to latest seems no BSOD's anymore for now!
As for the msiafterburner i dont OC i just put my own custom fancurve (i assume it doesn't crash the system right?)

Thank you very much for your time and help Colif and gardenman <3