Question BLUE SCREEN PLEASE HELP

[vykoHDD]

Hello all, PLEASE HELP. Ever since I got my new samsung 860 evo ssd, (replaced from my seagate barracuda 500gb that won't stop crashing in Fortnite and freezing every second) my pc has been getting the blue screen (of death ? ) every hour or so, maybe a few of hours aswell . My Fortnite has also been crashing very VERy frequently. It may be a RAM error? I have this single-channel stick:https://www.newegg.ca/g-skill-8gb-288-pin-ddr4-sdram/p/N82E16820232722?Item=N82E16820232722&Description=g skill aegis&cm_re=g_skill_aegis--20-232-722--Product . PLEASE HELP, as I also just purchased my GTX 1060 3GB around a month ago. I also received to 860 EVO and a birthday gift. Thanks in advanced.

 

[PC Tailor]

Hello my friend, please see this guide for BSOD posts so that we may help you further: https://forums.tomshardware.com/thr...nclude-in-blue-screen-of-death-posts.3468965/

Did you clone your operating system when you installed the new SSD?
Are you running any overclock or XMP anywhere at all?

 

[vykoHDD]

Hello my friend, please see this guide for BSOD posts so that we may help you further: https://forums.tomshardware.com/thr...nclude-in-blue-screen-of-death-posts.3468965/

Did you clone your operating system when you installed the new SSD?
Are you running any overclock or XMP anywhere at all?

No, absolutely no OC. I installed the operating system with an ISO file and than converted it to regular files with Rufus.

 

[vykoHDD]

No, absolutely no OC. I installed the operating system with an ISO file and than converted it to regular files with Rufus.

Hello my friend, please see this guide for BSOD posts so that we may help you further: https://forums.tomshardware.com/thr...nclude-in-blue-screen-of-death-posts.3468965/

Did you clone your operating system when you installed the new SSD?
Are you running any overclock or XMP anywhere at all?

Would a clean install be a guaranteed fix?

 

[PC Tailor]

No, absolutely no OC. I installed the operating system with an ISO file and than converted it to regular files with Rufus.

Should be fine, but the best route is to just use the Windows Media Creation tool - alleviates any possibility for mistakes or corruption.

Please see the guide I posted above and feedback my friend

 

[vykoHDD]

My current specs:

GTX 1060 3GB
i3-8100
Samsung 860 Evo SSD
Arctic Gaming H310M mobo
https://www.newegg.ca/g-skill-8gb-2...is&cm_re=g_skill_aegis-_-20-232-722-_-Product (G.skill aegis DDR4 single-stick 2666MHZ no oc)
some random 750 w psu

 

[PC Tailor]

My current specs:

GTX 1060 3GB
i3-8100
Samsung 860 Evo SSD
Arctic Gaming H310M mobo
https://www.newegg.ca/g-skill-8gb-288-pin-ddr4-sdram/p/N82E16820232722?Item=N82E16820232722&Description=g skill aegis&cm_re=g_skill_aegis--20-232-722--Product (G.skill aegis DDR4 single-stick 2666MHZ no oc)
some random 750 w psu

If possible, we would need the dump files as stated in the guide also.

Unless you can specifically recall exactly what BSOD codes you are getting? (Even then the dump files are more useful).

 

[vykoHDD]

the BSOD codes are NEVER the same. Some include some MEMORY_error, some sort of "unsuccesful" load.

 

[PC Tailor]

the BSOD codes are NEVER the same. Some include some MEMORY_error, some sort of "unsuccesful" load.

None the less, they are useful as they give us valuable system information and the exact BSOD bug codes.

Has the issue ONLY occured since installing the new SSD?
Do the BSOD occur at random intervals?
Are there any patterns to when the BSOD occurs?
Can you confirm if the issue persists in safe mode?

 

[vykoHDD]

Would a small memory dumb be OK?

 

[vykoHDD]

Yes, the BSOD does happen in random times. And before I got the new ssd, I think the BSOD only happened about once every few months.

 

[PC Tailor]

Would a small memory dumb be OK?

Absolutely fine.

Yes, the BSOD does happen in random times. And before I got the new ssd, I think the BSOD only happened about once every few months.

So we can safely eliminate the SSD for the cause if you have it previously.

if you're stating memory problems, first port of call would be to run a memtest just to check if there is anything obvious with the RAM, even though it could be other causes.

 

[vykoHDD]

ok, I applyed the small dump. As for the SSD, maybe so, but it has happened EXTREMELY more frequently compared to the barracuda.

 

[vykoHDD]

Absolutely fine.


So we can safely eliminate the SSD for the cause if you have it previously.

if you're stating memory problems, first port of call would be to run a memtest just to check if there is anything obvious with the RAM, even though it could be other causes.

I just got 3 BSOD, the first stopcode was: Driver_IRQL not less equal.
The 2nd one was: memory_management and the 3rd one was page fault in non fault area. In one of them, it mentioned: what failed: storahci.sys

 

[PC Tailor]

I just got 3 BSOD, the first stopcode was: Driver_IRQL not less equal.
The 2nd one was: memory_management and the 3rd one was page fault in non fault area. In one of them, it mentioned: what failed: storahci.sys

Attach the dump files my friend.
Also run the memtest as i linked earlier - this can take some time and you'll want it to run for at least 4 passes.

 

[vykoHDD]

i downloaded it, in the files the only thing that's a program is imageUSB

 

[PC Tailor]

You need a USB to run it on:

1. Download the Windows MemTest86 USB image.
2. Right click on the downloaded file and select the "Extract to Here" option. This places the USB image and imaging tool into the current folder.
3. Run the included imageUSB tool, it should already have the image file selected and you just need to choose which connected USB drive to turn into a bootable drive. Note that this will erase all data on the drive.