Question Blue Screen - Stop Code: WHEA_UNCORRECTABLE_ERROR

Jan 10, 2022
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Hi,

I have been having an issue with the following blue screen almost every day which is Stop Code: WHEA_UNCORRECTABLE_ERROR

Sometimes the PC won't boot and I have to power off and power on before it actually boots. Any help is appreciated.

These are my specs:

Operating System
Windows 10 Pro 64-bit

CPU
Intel Core i9 10900K @ 3.70GHz 64 °C
Comet Lake 14nm Technology

RAM
32.0GB Dual-Channel Unknown @ 1596MHz (22-22-22-52)

Motherboard
Gigabyte Technology Co. Ltd. B560 HD3 (U3E1) 38 °C

Graphics
S243HL (1920x1080@60Hz)
MSI AG321CQR (2560x1440@144Hz)
4095MB NVIDIA GeForce GTX 1080 (Gigabyte) 50 °C

Storage
1863GB KINGSTON SNVS2000G (SATA-2 (SSD))
232GB SAMSUNG HD250HJ (SATA ) 35 °C
232GB Samsung SSD 850 EVO 250GB (SATA (SSD)) 38 °C
1862GB Western Digital WD My Book 1140 USB Device (USB (SATA) ) 34 °C

Optical Drives
No optical disk drives detected

Audio
Realtek High Definition Audio

This is what the minidump file says:

WHEA_UNCORRECTABLE_ERROR (124)
A fatal hardware error has occurred. Parameter 1 identifies the type of error
source that reported the error. Parameter 2 holds the address of the
nt!_WHEA_ERROR_RECORD structure that describes the error condition. Try !errrec Address of the nt!_WHEA_ERROR_RECORD structure to get more details.
Arguments:
Arg1: 0000000000000004, PCI Express Error
Arg2: ffffd1859575f028, Address of the nt!_WHEA_ERROR_RECORD structure.
Arg3: 0000000000000000
Arg4: 0000000000000000

Debugging Details:
------------------

*** WARNING: Unable to verify checksum for win32k.sys

KEY_VALUES_STRING: 1

Key : Analysis.CPU.mSec
Value: 4702

Key : Analysis.DebugAnalysisManager
Value: Create

Key : Analysis.Elapsed.mSec
Value: 31114

Key : Analysis.Init.CPU.mSec
Value: 468

Key : Analysis.Init.Elapsed.mSec
Value: 57394

Key : Analysis.Memory.CommitPeak.Mb
Value: 85

Key : WER.OS.Branch
Value: vb_release

Key : WER.OS.Timestamp
Value: 2019-12-06T14:06:00Z

Key : WER.OS.Version
Value: 10.0.19041.1


FILE_IN_CAB: 010822-27421-01.dmp

BUGCHECK_CODE: 124

BUGCHECK_P1: 4

BUGCHECK_P2: ffffd1859575f028

BUGCHECK_P3: 0

BUGCHECK_P4: 0

BLACKBOXBSD: 1 (!blackboxbsd)


BLACKBOXNTFS: 1 (!blackboxntfs)


BLACKBOXPNP: 1 (!blackboxpnp)


BLACKBOXWINLOGON: 1

CUSTOMER_CRASH_COUNT: 1

PROCESS_NAME: System

STACK_TEXT:
ffffab007f12ecc8 fffff8057ecb433a : 0000000000000124 0000000000000004 ffffd1859575f028 0000000000000000 : nt!KeBugCheckEx
ffffab007f12ecd0 fffff8057cf315b0 : 0000000000000000 ffffd1859575f028 ffffd185957eb4b0 ffffd1859575f028 : nt!HalBugCheckSystem+0xca
ffffab007f12ed10 fffff8057edb5fde : 0000000000000000 ffffab007f12edb9 ffffd1859575f028 ffffd185957eb4b0 : PSHED!PshedBugCheckSystem+0x10
ffffab007f12ed40 fffff80582b836b3 : 0000000000000001 0000000000000001 ffffd185957e94b0 ffffd185957ed710 : nt!WheaReportHwError+0x46e
ffffab007f12ee20 fffff80582b83ea6 : ffffab007f52fd00 ffffab007f12eec0 ffffab007f52fe70 000077d40c4276af : pci!ExpressRootPortAerInterruptRoutine+0x26b
ffffab007f12ee80 fffff80582b83f69 : ffffab007f52fdc0 0000000000000412 ffffab007f12efb0 0000000000000f00 : pci!ExpressRootPortInterruptRoutine+0x46
ffffab007f12eee0 fffff8057eb3b311 : 0000000000000000 ffffd185927ec000 0000000000000286 fffff80500000002 : pci!ExpressRootPortMessageRoutine+0x9
ffffab007f12ef10 fffff8057eade135 : fffff80582b83f60 000000000000b001 ffffab007f52fdc0 ffffab007f12efc0 : nt!KiInterruptMessageDispatch+0x11
ffffab007f12ef40 fffff8057ebf88ff : fffffb0ec705fa50 ffffab007f52fdc0 0000000000000412 fffff8057ebfddc0 : nt!KiCallInterruptServiceRoutine+0xa5
ffffab007f12ef90 fffff8057ebf8bc7 : fffffb0ec705faf0 0000000000000001 0000000000040046 fffff8057ea17138 : nt!KiInterruptSubDispatch+0x11f
fffffb0ec705f9d0 fffff8057ebfabfa : ffffffff00000000 ffffab007f0e7540 ffffd185ab670240 0000000000000412 : nt!KiInterruptDispatch+0x37
fffffb0ec705fb60 0000000000000000 : fffffb0ec7060000 fffffb0ec7059000 0000000000000000 0000000000000000 : nt!KiIdleLoop+0x5a


MODULE_NAME: GenuineIntel

IMAGE_NAME: GenuineIntel.sys

STACK_COMMAND: .cxr; .ecxr ; kb

FAILURE_BUCKET_ID: 0x124_4_GenuineIntel_PCIEXPRESS_DATA_LINK_PROTOCOL_ERROR_IMAGE_GenuineIntel.sys

OS_VERSION: 10.0.19041.1

BUILDLAB_STR: vb_release

OSPLATFORM_TYPE: x64

OSNAME: Windows 10

FAILURE_ID_HASH: {2ccf17a0-ad56-7fb2-0b98-87cebc0097c0}

Followup: MachineOwner
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Jan 10, 2022
2
0
10
0

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