Hi,
I have been having an issue with the following blue screen almost every day which is Stop Code: WHEA_UNCORRECTABLE_ERROR
Sometimes the PC won't boot and I have to power off and power on before it actually boots. Any help is appreciated.
These are my specs:
Operating System
Windows 10 Pro 64-bit
CPU
Intel Core i9 10900K @ 3.70GHz 64 °C
Comet Lake 14nm Technology
RAM
32.0GB Dual-Channel Unknown @ 1596MHz (22-22-22-52)
Motherboard
Gigabyte Technology Co. Ltd. B560 HD3 (U3E1) 38 °C
Graphics
S243HL (1920x1080@60Hz)
MSI AG321CQR (2560x1440@144Hz)
4095MB NVIDIA GeForce GTX 1080 (Gigabyte) 50 °C
Storage
1863GB KINGSTON SNVS2000G (SATA-2 (SSD))
232GB SAMSUNG HD250HJ (SATA ) 35 °C
232GB Samsung SSD 850 EVO 250GB (SATA (SSD)) 38 °C
1862GB Western Digital WD My Book 1140 USB Device (USB (SATA) ) 34 °C
Optical Drives
No optical disk drives detected
Audio
Realtek High Definition Audio
This is what the minidump file says:
WHEA_UNCORRECTABLE_ERROR (124)
A fatal hardware error has occurred. Parameter 1 identifies the type of error
source that reported the error. Parameter 2 holds the address of the
nt!_WHEA_ERROR_RECORD structure that describes the error condition. Try !errrec Address of the nt!_WHEA_ERROR_RECORD structure to get more details.
Arguments:
Arg1: 0000000000000004, PCI Express Error
Arg2: ffffd1859575f028, Address of the nt!_WHEA_ERROR_RECORD structure.
Arg3: 0000000000000000
Arg4: 0000000000000000
Debugging Details:
------------------
*** WARNING: Unable to verify checksum for win32k.sys
KEY_VALUES_STRING: 1
Key : Analysis.CPU.mSec
Value: 4702
Key : Analysis.DebugAnalysisManager
Value: Create
Key : Analysis.Elapsed.mSec
Value: 31114
Key : Analysis.Init.CPU.mSec
Value: 468
Key : Analysis.Init.Elapsed.mSec
Value: 57394
Key : Analysis.Memory.CommitPeak.Mb
Value: 85
Key : WER.OS.Branch
Value: vb_release
Key : WER.OS.Timestamp
Value: 2019-12-06T14:06:00Z
Key : WER.OS.Version
Value: 10.0.19041.1
FILE_IN_CAB: 010822-27421-01.dmp
BUGCHECK_CODE: 124
BUGCHECK_P1: 4
BUGCHECK_P2: ffffd1859575f028
BUGCHECK_P3: 0
BUGCHECK_P4: 0
BLACKBOXBSD: 1 (!blackboxbsd)
BLACKBOXNTFS: 1 (!blackboxntfs)
BLACKBOXPNP: 1 (!blackboxpnp)
BLACKBOXWINLOGON: 1
CUSTOMER_CRASH_COUNT: 1
PROCESS_NAME: System
STACK_TEXT:
ffffab00
ffffab00
ffffab00
ffffab00
ffffab00
ffffab00
ffffab00
ffffab00
ffffab00
ffffab00
fffffb0e
fffffb0e
MODULE_NAME: GenuineIntel
IMAGE_NAME: GenuineIntel.sys
STACK_COMMAND: .cxr; .ecxr ; kb
FAILURE_BUCKET_ID: 0x124_4_GenuineIntel_PCIEXPRESS_DATA_LINK_PROTOCOL_ERROR_IMAGE_GenuineIntel.sys
OS_VERSION: 10.0.19041.1
BUILDLAB_STR: vb_release
OSPLATFORM_TYPE: x64
OSNAME: Windows 10
FAILURE_ID_HASH: {2ccf17a0-ad56-7fb2-0b98-87cebc0097c0}
Followup: MachineOwner
---------
I have been having an issue with the following blue screen almost every day which is Stop Code: WHEA_UNCORRECTABLE_ERROR
Sometimes the PC won't boot and I have to power off and power on before it actually boots. Any help is appreciated.
These are my specs:
Operating System
Windows 10 Pro 64-bit
CPU
Intel Core i9 10900K @ 3.70GHz 64 °C
Comet Lake 14nm Technology
RAM
32.0GB Dual-Channel Unknown @ 1596MHz (22-22-22-52)
Motherboard
Gigabyte Technology Co. Ltd. B560 HD3 (U3E1) 38 °C
Graphics
S243HL (1920x1080@60Hz)
MSI AG321CQR (2560x1440@144Hz)
4095MB NVIDIA GeForce GTX 1080 (Gigabyte) 50 °C
Storage
1863GB KINGSTON SNVS2000G (SATA-2 (SSD))
232GB SAMSUNG HD250HJ (SATA ) 35 °C
232GB Samsung SSD 850 EVO 250GB (SATA (SSD)) 38 °C
1862GB Western Digital WD My Book 1140 USB Device (USB (SATA) ) 34 °C
Optical Drives
No optical disk drives detected
Audio
Realtek High Definition Audio
This is what the minidump file says:
WHEA_UNCORRECTABLE_ERROR (124)
A fatal hardware error has occurred. Parameter 1 identifies the type of error
source that reported the error. Parameter 2 holds the address of the
nt!_WHEA_ERROR_RECORD structure that describes the error condition. Try !errrec Address of the nt!_WHEA_ERROR_RECORD structure to get more details.
Arguments:
Arg1: 0000000000000004, PCI Express Error
Arg2: ffffd1859575f028, Address of the nt!_WHEA_ERROR_RECORD structure.
Arg3: 0000000000000000
Arg4: 0000000000000000
Debugging Details:
------------------
*** WARNING: Unable to verify checksum for win32k.sys
KEY_VALUES_STRING: 1
Key : Analysis.CPU.mSec
Value: 4702
Key : Analysis.DebugAnalysisManager
Value: Create
Key : Analysis.Elapsed.mSec
Value: 31114
Key : Analysis.Init.CPU.mSec
Value: 468
Key : Analysis.Init.Elapsed.mSec
Value: 57394
Key : Analysis.Memory.CommitPeak.Mb
Value: 85
Key : WER.OS.Branch
Value: vb_release
Key : WER.OS.Timestamp
Value: 2019-12-06T14:06:00Z
Key : WER.OS.Version
Value: 10.0.19041.1
FILE_IN_CAB: 010822-27421-01.dmp
BUGCHECK_CODE: 124
BUGCHECK_P1: 4
BUGCHECK_P2: ffffd1859575f028
BUGCHECK_P3: 0
BUGCHECK_P4: 0
BLACKBOXBSD: 1 (!blackboxbsd)
BLACKBOXNTFS: 1 (!blackboxntfs)
BLACKBOXPNP: 1 (!blackboxpnp)
BLACKBOXWINLOGON: 1
CUSTOMER_CRASH_COUNT: 1
PROCESS_NAME: System
STACK_TEXT:
ffffab00
7f12ecc8 fffff805
7ecb433a : 0000000000000124 00000000
00000004 ffffd1859575f028 00000000
00000000 : nt!KeBugCheckExffffab00
7f12ecd0 fffff805
7cf315b0 : 0000000000000000 ffffd185
9575f028 ffffd185957eb4b0 ffffd185
9575f028 : nt!HalBugCheckSystem+0xcaffffab00
7f12ed10 fffff805
7edb5fde : 0000000000000000 ffffab00
7f12edb9 ffffd1859575f028 ffffd185
957eb4b0 : PSHED!PshedBugCheckSystem+0x10ffffab00
7f12ed40 fffff805
82b836b3 : 0000000000000001 00000000
00000001 ffffd185957e94b0 ffffd185
957ed710 : nt!WheaReportHwError+0x46effffab00
7f12ee20 fffff805
82b83ea6 : ffffab007f52fd00 ffffab00
7f12eec0 ffffab007f52fe70 000077d4
0c4276af : pci!ExpressRootPortAerInterruptRoutine+0x26bffffab00
7f12ee80 fffff805
82b83f69 : ffffab007f52fdc0 00000000
00000412 ffffab007f12efb0 00000000
00000f00 : pci!ExpressRootPortInterruptRoutine+0x46ffffab00
7f12eee0 fffff805
7eb3b311 : 0000000000000000 ffffd185
927ec000 0000000000000286 fffff805
00000002 : pci!ExpressRootPortMessageRoutine+0x9ffffab00
7f12ef10 fffff805
7eade135 : fffff80582b83f60 00000000
0000b001 ffffab007f52fdc0 ffffab00
7f12efc0 : nt!KiInterruptMessageDispatch+0x11ffffab00
7f12ef40 fffff805
7ebf88ff : fffffb0ec705fa50 ffffab00
7f52fdc0 0000000000000412 fffff805
7ebfddc0 : nt!KiCallInterruptServiceRoutine+0xa5ffffab00
7f12ef90 fffff805
7ebf8bc7 : fffffb0ec705faf0 00000000
00000001 0000000000040046 fffff805
7ea17138 : nt!KiInterruptSubDispatch+0x11ffffffb0e
c705f9d0 fffff805
7ebfabfa : ffffffff00000000 ffffab00
7f0e7540 ffffd185ab670240 00000000
00000412 : nt!KiInterruptDispatch+0x37fffffb0e
c705fb60 00000000
00000000 : fffffb0ec7060000 fffffb0e
c7059000 0000000000000000 00000000
00000000 : nt!KiIdleLoop+0x5aMODULE_NAME: GenuineIntel
IMAGE_NAME: GenuineIntel.sys
STACK_COMMAND: .cxr; .ecxr ; kb
FAILURE_BUCKET_ID: 0x124_4_GenuineIntel_PCIEXPRESS_DATA_LINK_PROTOCOL_ERROR_IMAGE_GenuineIntel.sys
OS_VERSION: 10.0.19041.1
BUILDLAB_STR: vb_release
OSPLATFORM_TYPE: x64
OSNAME: Windows 10
FAILURE_ID_HASH: {2ccf17a0-ad56-7fb2-0b98-87cebc0097c0}
Followup: MachineOwner
---------