BLUE SCREEN (WHEA, watchdog, check machine exception

tony tza

Distinguished
Jan 24, 2011
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18,510
Hello
lately im experiencing freezes and blue screens.
(timeout watchdog, WHEA & once a Check Machine Exception.

I can boot normally without any problem, and all is good for a couple of hours sometimes days.

I have windows 10.

Cpu 2700k,
Gpu GTX 750Ti
Asus P8P67

I mostly use the pc for illustrating (photoshop).
The cpu doesnt go under much strain, upto 20-25% when working and RAM upto 60-70%.


I have updated anything i could,
Have done memory check, all OK
disk check, all OK,



I have a minidump file of the latest bsod if thats any help
https://drive.google.com/file/d/17ro1bo2bvPQjJPV3PTjrIDUiYFRUnk7_/view?usp=sharing

thanks
 
Solution
try removing AI Suite (or GPU Tweak 2 or PC Probe, all 3 are Asus programs that use same 2 files) as it includes both iomap64.sys and ASio.sys which are both known to cause WHEA errors

the process that crashed above is part of Advanced SystemCare driver (IObit), might want to update CPU Z

BIOS update can help WHEA errors but as latest BIOS is from 2012, it may not help here. Depends on which version you are running as oldest one is Version 3602.
Hi, sorry for the late reply. I ran the dump file through the debugger and got the following information: https://pste.eu/p/cXwm.html

File: 052218-5343-01.dmp (May 21 2018 - 17:37:51)
BugCheck: [CLOCK_WATCHDOG_TIMEOUT (101)]
*** WARNING: Unable to verify timestamp for cpuz143_x64.sys
Probably caused by: Unknown_Image (Process: Monitor.exe)
Uptime: 1 Day(s), 11 Hour(s), 30 Min(s), and 06 Sec(s)

The GPU tweaking driver "iomap64.sys" was found on your system. Remove all overclocks.

BIOS information was not included in the dump file. This can sometimes mean an older outdated BIOS. See if there is an update that might help. Note: Updating your BIOS can be risky. Never try it when you might lose power (lightning storms, recent power outages, etc).

I can't help you with this. Wait for additional replies. Good luck.
 
try removing AI Suite (or GPU Tweak 2 or PC Probe, all 3 are Asus programs that use same 2 files) as it includes both iomap64.sys and ASio.sys which are both known to cause WHEA errors

the process that crashed above is part of Advanced SystemCare driver (IObit), might want to update CPU Z

BIOS update can help WHEA errors but as latest BIOS is from 2012, it may not help here. Depends on which version you are running as oldest one is Version 3602.
 
Solution