Blue screen when starting Speccy.

[DaveB_55]

I noticed that this problem first occurred when starting up a program called Magic Disc, a image file mounting program. I immediately uninstalled Magic Disc and reinstalled it and have since been able to use it without a BSOD. However, I've recently installed a computer info program called Speccy and for some reason starting the program up after it was previously closed creates a BSOD. It seems to consistently happen on the second start up. I've also noticed that when I restart my PC from a BSOD (using the hard reset button on the chasis), my USB WiFi adapter is detected as unplugged requiring me to unplug it and plug it back in. (This only happens after the hard reset from a BSOD). I ran mdsched.exe to test the memory and it stated the memory was fine. The error message from BSOD stated:

"A processor thread crucial to system operation has unexpectedly exited or been terminated.

Technical Info: stop:0x000000F4, 00x0000000000000003, 0xfffffA8008214060, 0xfffffa00008214340, 0xfffff800037ce940

My system specs:
ASRock Z87 Xtreme4
8GB SC DDR3 @666mhz
i5 4670k
nVidia GeForce GTX 760

I hope to understand this error so I can prevent it from occurring in the future. Thank you for your consideration.

 

[zer0c00l587]

I had this issue once, my windows 7, I reinstalled windows to solve the problem because the "sfc /scannow" command that is used in command prompt to repair windows installation failed to resolve the problem as well the system restore failed.

 

[DaveB_55]

Thank you for your suggestion. While it might fix my computer, I'd rather understand the nature of the problem and I'd prefer to fix it without having to reformat my computer.

 

[zer0c00l587]

Then try typing "sfc /scannow" without quotation in command prompt to check if your windows installation has corruptions, it will also fix if any are found.