Blue Screen Win 7

rinzler001

Honorable
Oct 3, 2017
25
1
10,535
So I came back home after work to find that my PC has restarted and when I log back in I get an error stating: Windows has recovered from an unexpected shutdown. I'm not sure from what or how but the problem details are:
BlueScreen:
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033
BCCode: d1
BCP1: 00000000000000000
BCPS: 00000000000000002
BCP3: 00000000000000000
BCP4: FFFFF880042ABC6B
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

I have attached the mini dump to this threat for reference.
MINI DUMP LINK

· OS - Windows 10, 8.1, 8, 7, Vista ? Windows 7
· x86 (32-bit) or x64 ? 64
· What was original installed OS on system? Windows 7
· Is the OS an OEM version (came pre-installed on system) or full retail version (YOU purchased it from retailer)? OEM
· Age of system (hardware) 5-7yrs
· Age of OS installation - have you re-installed the OS? 5-7 yrs

PC Info:
HP P7-1235 - AMD A8-5500 APU with Radeon HD Graphics: chip - AMD Radeon HD 7560D(0x9904) / AMD A8-5500 APU with Radeon(tm) HD Graphics, 3200 Mhz, 2 Core(s), 4 Logical Processor(s)
8gb memory
64 bit OS - Windows 7 home premium SP 1
bios - 6/19/12 ver: 7.10
power supply - Internal ATX 300w-100v-240v
motherboard - MSI MS-7778 (Jasmine)

· System Manufacturer - HP
· Laptop or Desktop? desktop

Any sort of ideas on what would have caused the system to crash would be a great deal of help here.
I will say I did run WhoCrashed and found out it was amdxhc.sys that caused the crash I'm not sure if there are more to the dump file than that but I did go to AMD's website and ran the autodetect and it had me update the drivers and install the catalyst control center. I have checked with HP and there is no update for my bios.
No other changes or updates other than windows updates and antivirus updates have ran on the pc. no new software other than updates to java, flash etc outside of today.

Thanks for any help you may be able to provide.
 

rinzler001

Honorable
Oct 3, 2017
25
1
10,535
Since the crash and all of the updates were made it has not happened again. I am not sure if the issue is resolved with the updates I've made or If I have missed something in the dump files outside of the amd issue. I do leave the pc on only because the wear of turning it off and turning it back on every day seemed like it would be the same or more than just leaving it on.