Blue screen

sadique59

Honorable
Dec 25, 2012
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0
10,660
:hello: hello friends,
My system was working fine but, few days ago it just started giving unexpected shutdown messages some time just hang endless while playing games or doing any work or just reboot automatically while working.

I have tried possible solutions but all in vain :fou: plz help. 🙁

Thanks in Advance....
 
Solution
*sigh*

Please don't give solutions until you know the problem...

Download BlueScreenView, and post a screenshot, along with the BSOD STOP codes and error messages.
A lot of things could be the reason of this.

It could be a malfunctioning stick of RAM or malfunctioning PSU. It also could be heat problems.

I have experienced all the mentioned above. If you got 2 sticks of RAM, then try removing one of them and check if the problem is gone. Monitor your temperatures and check if they are okay, you can use HWmonitor to do this. To check the PSU is tricky, but if you can smell burned electronics while your PC shuts down, then it could be your PSU.
 


RAM checked OK ay other way to check PSU no burned smell
 


pass complete with no errors
 
======BSOD summary (made by BlueScreenView)======
Dump File : 011313-19187-01.dmp
Crash Time : 13-Jan-13 10:41:55 PM
Bug Check String :
Bug Check Code : 0x00000124
Parameter 1 : 00000000`00000000
Parameter 2 : fffffa80`07a898f8
Parameter 3 : 00000000`00000000
Parameter 4 : 00000000`00000000
Caused By Driver : ntoskrnl.exe
Caused By Address : ntoskrnl.exe+4b2aec
File Description : NT Kernel & System
Product Name : Microsoft® Windows® Operating System
Company : Microsoft Corporation
File Version : 6.1.7601.17514 (win7sp1_rtm.101119-1850)
Processor : x64
Crash Address : ntoskrnl.exe+4b2aec
Stack Address 1 :
Stack Address 2 :
Stack Address 3 :
Computer Name :
Full Path : C:\Windows\Minidump\011313-19187-01.dmp
Processors Count : 4
Major Version : 15
Minor Version : 7601
Dump File Size : 262,144
==================================================

======BSOD summary (made by WhoCrashed)======
crash dump file: C:\Windows\Minidump\011313-19187-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x4B2AEC)
Bugcheck code: 0x124 (0x0, 0xFFFFFA8007A898F8, 0x0, 0x0)
Error: WHEA_UNCORRECTABLE_ERROR
file path: C:\Windows\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This bug check indicates that a fatal hardware error has occurred. This bug check uses the error

data that is provided by the Windows Hardware Error Architecture (WHEA).
This is likely to be caused by a hardware problem problem. This problem might be caused by a thermal issue.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at

this time.