Blue screen

CrystalKitten

Distinguished
Feb 18, 2011
4
0
18,510
I do not know much about computers, but my mother's computer has been going to blue screen after I added a wireless adapter. Sometimes it will get to the Windows xp logo and further, other times it will not even make it that far. At times it will let it boot up completely and start a scan and update but not long before the anti virus can complete the update it goes to blue screen again. I've tried some things in SafeMode as my brother and sister n law have suggested. But I am not entirely sure what I am looking for or doing. Please help me.



~Crystal K.
crystalkitten1980@hotmail.com
 

CrystalKitten

Distinguished
Feb 18, 2011
4
0
18,510
she has decided to get the towers wiped clean, once we have the money for it. but as for being able to do much when windows loads on the one, when i try it aoutmatically restarts.