Blue snowball problem

[TheMasterx5]

So i recently bought blue snowball and i plugged it into my pc. Nothing happend.. After 2 mins of thinking whats wrong i get the blue screen with the bCCode of 1000007e. and message with cmusdbac.sys. Then i un-plugged it and searched forums for help and none of them worked. Like turning cable upside down because it dosent fit and i can't even plug it into my pc now because it blue screens like in 2 mins. If you can fix this you are a freaking god.

 

[Geekwad]

Can you please list out your full system specs, and also post the dump file after the crash?

 

[TheMasterx5]

Can you please list out your full system specs, and also post the dump file after the crash?

Where do i get the dump file?

 

[Geekwad]

Read here:

https://support.microsoft.com/en-us/kb/315263

In the meantime, please list out full system specs (including OS)

 

[TheMasterx5]

Im quite not sure about exact model numbers but i have:
Cpu:I5
Motherboard: Not sure since im using laptop.
Gpu: Intel hd graphics
Os:Windows 10

 

[Geekwad]

What is the make and model of your laptop? Also, when you upgraded from your old OS (was is Win 7, 8, other?), did you keep all of your files, or was the upgrade done using the clean install option?

 

[TheMasterx5]

I have dell laptop which came with windows 7.