Bluescreens on Win10

[SneakyGuy]

So I wanna say I have posted before but I never solved my problem.. My PC crashes with several different bluescreen stopcodes.. Some of them are usbaudio.sys nvlddmkm.sys Kernel Security Check Failed and many more I cant remember.. I'm running out of ideas of what can cause the problems.. Drivera are up to date.. I've reinstalled them.. I have done System Reset.. I have checked disk and memory.. If anyone can help me I would really appreciate it.. If you need any more information just ask me..

PC Specs:
AMD Ryzen 5 1600
Gigabyte Geforce GTX1060 3GB Windforce OC
GSkill Aegis 8GB Ram DDR4 3000Mhz(currently @2933Mhz)
Gigabyte AB350 Gaming 3(rev 1.0)
Intenso SSD SATA III High 240GB
An old HDD 500GB(Probably @7200rpm)
Corsair VS Series VS550
Aerocool Aero-500(Window)(I have the side panel off just to help it be cooler...)

 

[rgd1101]

help it be cooler? having overheat issue?

 

[SneakyGuy]

help it be cooler? having overheat issue?

No temps are fine.. CPU avg 50 max 57.. GPU Max 70 avg 67

 

[scout_03]

https://support.microsoft.com/en-us/help/4021854/windows-10-doesn-t-install-specific-drivers-for-usb-audio-devices-on-t then https://support.microsoft.com/en-us/help/14238/windows-10-troubleshoot-blue-screen-errors

 

[The_Prophecy]

https://support.microsoft.com/en-us/help/4021854/windows-10-doesn-t-install-specific-drivers-for-usb-audio-devices-on-t then https://support.microsoft.com/en-us/help/14238/windows-10-troubleshoot-blue-screen-errors

If you are having trouble finding an answer at the bluescreen troubleshooting link above, please add the directory C:\Windows\Minidump into a new ZIP or RAR file and share it here. Use any file hosting service you wish... OneDrive, Google Drive, Dropbox, etc. This will allow us to properly analyze the dumps to help determine the cause.

If there are no Dump files present in C:\Windows\Minidump, please follow Option One at the following link, and use the Small Memory Dump option when setting the "Write debugging information" drop down menu:

https://www.tenforums.com/tutorials/5560-configure-windows-10-create-minidump-bsod.html

Alternatively, you can download]https://www.tenforums.com/attachments/tutorials/17693d1429994544-bsod-minidump-configure-create-windows-10-a-create_minidump_on_bsod.reg]download this registry file[/url] to complete the change for you.

 

[SneakyGuy]

https://support.microsoft.com/en-us/help/4021854/windows-10-doesn-t-install-specific-drivers-for-usb-audio-devices-on-t then https://support.microsoft.com/en-us/help/14238/windows-10-troubleshoot-blue-screen-errors

If you are having trouble finding an answer at the bluescreen troubleshooting link above, please add the directory C:\Windows\Minidump into a new ZIP or RAR file and share it here. Use any file hosting service you wish... OneDrive, Google Drive, Dropbox, etc. This will allow us to properly analyze the dumps to help determine the cause.

If there are no Dump files present in C:\Windows\Minidump, please follow Option One at the following link, and use the Small Memory Dump option when setting the "Write debugging information" drop down menu:

https://www.tenforums.com/tutorials/5560-configure-windows-10-create-minidump-bsod.html

Alternatively, you can download]https://www.tenforums.com/attachments/tutorials/17693d1429994544-bsod-minidump-configure-create-windows-10-a-create_minidump_on_bsod.reg]download this registry file[/url] to complete the change for you.

Ok so I searched for the dumps and the folder was clear.. Did everything on the second link option one.. But I didn't quite undestand what was supposed to happen after I did every step.. So I went ahead and used a program that someone told me about previoulsy in a thread.. The program is called SysnativeBSODCollectionApp.. Here's the link for the file it created: https://drive.google.com/open?id=1byOmNyje-ZNbKQQa1kHbE4peqgi1htLa

 

[SneakyGuy]

https://support.microsoft.com/en-us/help/4021854/windows-10-doesn-t-install-specific-drivers-for-usb-audio-devices-on-t then https://support.microsoft.com/en-us/help/14238/windows-10-troubleshoot-blue-screen-errors

If you are having trouble finding an answer at the bluescreen troubleshooting link above, please add the directory C:\Windows\Minidump into a new ZIP or RAR file and share it here. Use any file hosting service you wish... OneDrive, Google Drive, Dropbox, etc. This will allow us to properly analyze the dumps to help determine the cause.

If there are no Dump files present in C:\Windows\Minidump, please follow Option One at the following link, and use the Small Memory Dump option when setting the "Write debugging information" drop down menu:

https://www.tenforums.com/tutorials/5560-configure-windows-10-create-minidump-bsod.html

Alternatively, you can download]https://www.tenforums.com/attachments/tutorials/17693d1429994544-bsod-minidump-configure-create-windows-10-a-create_minidump_on_bsod.reg]download this registry file[/url] to complete the change for you.

Any ideas? I have been getting a lot of bluescreens the past few days...

 

[scout_03]

use whocrashed to read minidump files in plain text post result here also if you have bsod error code post them .

 

[SneakyGuy]

use whocrashed to read minidump files in plain text post result here also if you have bsod error code post them .

For some reason it can't find any minidump files..
BSOD Codes are various.. I will write some for you..
what failed: usbaudio.sys,
Stopcode: DRIVER IRQL NOT LESS OR EQUAL what failed: nvlddmkm.sys
Stopcode: Kernel Security Check Failed
Stopcode: KERNEL AUTO BOOST LOCK AQQUISITION WITH RAISED IRQL
Stopcode: SYSTEM SERVICE EXCPETION
Stopcode: DRIVER IRQL NOT LESS OR EQUAL what failed: dxgmms2.sys
Stopcode: KMODE EXCPETION NOT HANDLED
Stopcode: IRQL GT ZERO AT SYSTEM SERVICE
These are various stopcodes that I've had the past few months..

 

[scout_03]

dxgmms2.sys https://answers.microsoft.com/en-us/windows/forum/windows_10-hardware-winpc/bluescreen-driverirqlnotlessorequal-dxgmms2sys/bd865469-a2a5-4105-98e8-61a677e6e581 nvlddmkm.sys https://answers.microsoft.com/en-us/windows/forum/windows8_1-update/bsod-nvlddmkmsys-irqlnotlessorequal/16c26c90-f0a0-439a-9ea8-0f3a086242a2 start with this one is the os the other is the nvidia gpu .

 

[SneakyGuy]

It crashed again.. First one was
Stopcode: DRIVER IRQL NOT LESS OR EQUAL what failed: tcpip.sys
Minutes later it crashed again.. So second one was
Stopcode: DRIVER IRQL NOT LESS OR EQUAL what failed: nvlddmkm.sys

 

[scout_03]

check the nvidia driver for gpu they might have corrupted some registery files i would suggest to uninstall them and get the new ones also try to test the gpu in another system with driver it could be defective .

 

[Peter Martin]

in device manager, uninstall your network drivers and then reboot, try that as well as what was mentioned above me.

 

[SneakyGuy]

check the nvidia driver for gpu they might have corrupted some registery files i would suggest to uninstall them and get the new ones also try to test the gpu in another system with driver it could be defective .

I've unninstalled and reinstalled new drivers a couple of times and I always try to keep them up to date.. I'm gonna try and test it as you said.. But how can I do that? I'm asking because it's not crashing constantly.. It could go well for like 2-3 weeks and then start crashing.. Any ideas?

 

[SneakyGuy]

I want to mention something.. I have a dual booting system installed and I have Ubuntu as a second OS.. I use it for Programming as I'm currently in University.. I don't know if that could cause a problem but I wanted to mention it..

 

[SneakyGuy]

So I was trying to think of something and I downloaded MSI Afterburner.. I made it so it would show text in-game and jumped into pubg.. First thing I noticed was that the GPU never went on full load meaning 99% usage.. And then the second is that it was around 70C.. Now I don't think that the temp is the problem but I think it might be bottlenecking because I have seen in videos in youtube all the GPUS that they use are always at 99% usage.. Also after like 5 minutes it crashed Stopcode: DRIVER IRQL NOT LESS OR EQUAL what failed: dxgmms2.sys It restarted I log in and after 2 mins it crashes again Stopcode: DRIVER IRQL NOT LESS OR EQUAL what failed: nvlddmkm.sys
Lastly I wanna say that I opened CPUZ and in memory tab it doesn't say the frequency my ram is using.. That also happens in speccy.. Does that mean anything? In bios I have it @2933Mhz in X.M.P. Profile 1 because if I set it at 3000Mhz which SHOULD be the right frequency it crashes..

 

[SneakyGuy]

There are 2 files in minidump folder.. I used who crashed and I'll write what came up.. Also these files showed up in the Dump Files Tab http://prntscr.com/kaq65b

System Information (local)
--------------------------------------------------------------------------------

Computer name: JOHN
Windows version: Windows 10 , 10.0, build: 17134
Windows dir: C:\WINDOWS
Hardware: AB350-Gaming 3, Gigabyte Technology Co., Ltd., AB350-Gaming 3-CF
CPU: AuthenticAMD AMD Ryzen 5 1600 Six-Core Processor AMD586, level: 23
12 logical processors, active mask: 4095
RAM: 8537964544 bytes total




--------------------------------------------------------------------------------
Crash Dump Analysis
--------------------------------------------------------------------------------

Crash dumps are enabled on your computer. This system is not configured for complete or automatic crash dumps. For best results, configure your system to write out complete or automatic crash dumps. Select Tools->Crash Dump Configuration from the main menu to configure your system to write out complete memory dumps.

Crash dump directories:
C:\WINDOWS
C:\WINDOWS\Minidump

On Wed 25/07/2018 10:50:57 πμ your computer crashed or a problem was reported
crash dump file: C:\WINDOWS\Minidump\072518-5828-01.dmp
This was probably caused by the following module: nvlddmkm.sys (0xFFFFF80677AEFE1D)
Bugcheck code: 0xD1 (0x200000, 0x2, 0x1, 0xFFFFF80677AEFE1D)
Error: DRIVER_IRQL_NOT_LESS_OR_EQUAL
file path: C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_485c1c3102021986\nvlddmkm.sys
product: NVIDIA Windows Kernel Mode Driver, Version 398.36
company: NVIDIA Corporation
description: NVIDIA Windows Kernel Mode Driver, Version 398.36
Bug check description: This indicates that a kernel-mode driver attempted to access pageable memory at a process IRQL that was too high.
This bug check belongs to the crash dump test that you have performed with WhoCrashed or other software. It means that a crash dump file was properly written out.
A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: nvlddmkm.sys (NVIDIA Windows Kernel Mode Driver, Version 398.36 , NVIDIA Corporation).
Google query: nvlddmkm.sys NVIDIA Corporation DRIVER_IRQL_NOT_LESS_OR_EQUAL



On Wed 25/07/2018 10:42:18 πμ your computer crashed or a problem was reported
crash dump file: C:\WINDOWS\Minidump\072518-7656-01.dmp
This was probably caused by the following module: ntoskrnl.exe (nt+0x198430)
Bugcheck code: 0xD1 (0xFFFFF80220917120, 0x2, 0x0, 0xFFFFF802208596BB)
Error: DRIVER_IRQL_NOT_LESS_OR_EQUAL
file path: C:\WINDOWS\system32\ntoskrnl.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that a kernel-mode driver attempted to access pageable memory at a process IRQL that was too high.
This bug check belongs to the crash dump test that you have performed with WhoCrashed or other software. It means that a crash dump file was properly written out.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.





--------------------------------------------------------------------------------
Conclusion
--------------------------------------------------------------------------------

2 crash dumps have been found and analyzed. A third party driver has been identified to be causing system crashes on your computer. It is strongly suggested that you check for updates for these drivers on their company websites. Click on the links below to search with Google for updates for these drivers:

nvlddmkm.sys (NVIDIA Windows Kernel Mode Driver, Version 398.36 , NVIDIA Corporation)

If no updates for these drivers are available, try searching with Google on the names of these drivers in combination with the errors that have been reported for these drivers. Include the brand and model name of your computer as well in the query. This often yields interesting results from discussions on the web by users who have been experiencing similar problems.


Read the topic general suggestions for troubleshooting system crashes for more information.

Note that it's not always possible to state with certainty whether a reported driver is responsible for crashing your system or that the root cause is in another module. Nonetheless it's suggested you look for updates for the products that these drivers belong to and regularly visit Windows update or enable automatic updates for Windows. In case a piece of malfunctioning hardware is causing trouble, a search with Google on the bug check errors together with the model name and brand of your computer may help you investigate this further.

 

[Colif]

this one points at it being LAN drivers - KERNEL AUTO BOOST LOCK AQQUISITION WITH RAISED IRQL
So does this one - IRQL GT ZERO AT SYSTEM SERVICE

those are 2 errors I have never seen before

have you run the App centre? it will check you do indeed have the latest drivers for your board - https://www.gigabyte.com/us/Motherboard/GA-AB350-Gaming-3-rev-1x#support-dl-utility

Still no dump files in C:\WINDOWS\Minidump ? have you changed file view to show hidden files/folders? who crashed can see them but you can't?

dxdiag doesn't show any problems with gpu. I won't pretend to know what the rest of the sysnative zip file contains or shows.

Have you run memtest86 on your ram sticks? one at a time, any error count higher than 0 is too high, remove/replace any sticks with errors. run it up to 8 passes.

Where are you getting GPU drivers from? Nvidia or windows update? I would try running this and then put the drivers on from the alternative site. So if you got them from nvidia before, try windows update instead - http://www.tomshardware.com/faq/id-2767677/perform-clean-install-video-card-drivers.html

 

[SneakyGuy]

this one points at it being LAN drivers - KERNEL AUTO BOOST LOCK AQQUISITION WITH RAISED IRQL
So does this one - IRQL GT ZERO AT SYSTEM SERVICE

those are 2 errors I have never seen before

have you run the App centre? it will check you do indeed have the latest drivers for your board - https://www.gigabyte.com/us/Motherboard/GA-AB350-Gaming-3-rev-1x#support-dl-utility

Still no dump files in C:\WINDOWS\Minidump ? have you changed file view to show hidden files/folders? who crashed can see them but you can't?

dxdiag doesn't show any problems with gpu. I won't pretend to know what the rest of the sysnative zip file contains or shows.

Have you run memtest86 on your ram sticks? one at a time, any error count higher than 0 is too high, remove/replace any sticks with errors. run it up to 8 passes.

Where are you getting GPU drivers from? Nvidia or windows update? I would try running this and then put the drivers on from the alternative site. So if you got them from nvidia before, try windows update instead - http://www.tomshardware.com/faq/id-2767677/perform-clean-install-video-card-drivers.html

Are there lan drivers? I might passed them on the gigabyte site

Yeah I run it often it just shows new utilities.. if there are updated drivers it will show them too and i will just update them..

There are 2 dumps in Minidump folder but when I try to do anything it says Access denied..

I'm gonna check dxdiag..

I have ran i think twice memtests no problems.. I'm gonna run one more later..

I'm getting my nvidia drivers from their official site.. I put in desktop win edition and gpu model and I install the latest driver that comes up and is NOT in beta..

 

[Colif]

copy the minidumps to another folder (you can't do anything to original minidumps but you can copy them.)
upload the copies from new folder to a file sharing web site and show a link here. I will get someone to look at them for me and create a file I can read.

Try running ddu and run windows update after and see if the Nvidia drivers Microsoft have are any better

 

[SneakyGuy]

copy the minidumps to another folder (you can't do anything to original minidumps but you can copy them.)
upload the copies from new folder to a file sharing web site and show a link here. I will get someone to look at them for me and create a file I can read.

Try running ddu and run windows update after and see if the Nvidia drivers Microsoft have are any better

Here's the files: https://drive.google.com/open?id=16n-dYegPEqhEjAbOqZIF6jhq9FBzyu8z

 

[Colif]

OK, have to wait for the person to wake up, I will reply once he does

 

[johnbl]

you have a updated bios version. I would remove the old AMDRyzenMasterDriver.sys you have installed form 2017 and the overclock software.

you could also look for a updated AMDRyzenMasterDriver.sys

 

[Peter Martin]

like mentioned above, clean out all your video drivers and let MS Update install the drivers that work for your system.

 

[SneakyGuy]

you have a updated bios version. I would remove the old AMDRyzenMasterDriver.sys you have installed form 2017 and the overclock software.

you could also look for a updated AMDRyzenMasterDriver.sys

I recently installed RyzenMaster.. I don't think it's the problem that it makes it crash but I'm going to unninstall it anyway.. Is there any other overclock software? Also I just installed MSIAfterburner today to check gpu and cpu usage and temps in-game..