Question Bluetooth audio breaks up while at lockscreen

Aug 29, 2024
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Hi! I am very glad to be able to ask my question at Tom's Hardware.
I think it's the only place on the whole internet where I was able to find solutions to my haradware problems in the past.

I have an Asus Vivobook m3402r with win11. Also I enjoy my music with the help of JBL GO3. But somehow whenever I lock my screen with Win + L after a few minutes the audio starts breaking up.

I have my suspicions that it's a hardware problem but before I do anything drastic I wanted to ask more experienced people if there's something to do.
I tried turning off power saving in device manager and turned of some bluetooth services under Devices and Printers but to no avail.
Thank you in advance!

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Aug 29, 2024
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Okay, found something relevant maybe it will help some ideas. I use external monitor together with the laptop and after I disconnected it audio breakups seem to be less frequent