Bluetooth doesn't work...

[Josh0]

I have the MSI Pro Carbon AC z370 board and have the wifi card that also has bluetooth plugged into the board, theres usb pins on the card but I am using all of them on my board. The wifi is working but the bluetooth is not, if the usb not being plugged in is the issue how do I fix it seeing as how I have no empty JUSB ports on my board open?

 

[spdragoo]

Depends. What model of WiFi/Bluetooth card is it, & have you followed the instructions for installing it?

If the instructions say you need to connect the USB pins on the card...then you'll need to disconnect something else from your motherboard in order to connect the Bluetooth.

 

[Josh0]

Depends. What model of WiFi/Bluetooth card is it, & have you followed the instructions for installing it?

If the instructions say you need to connect the USB pins on the card...then you'll need to disconnect something else from your motherboard in order to connect the Bluetooth.

It's the wifi card that came with the board, if you go to here and scroll down a bit you'll see it says "Intel Wi-Fi card Dual band wireless up to 867 Mbps and Bluetooth 4.2". I'm also unable to unplug anything since i have the bare minimum plugged into the board so my case buttons work etc. The manual on top of that doesn't say that i need to plug the USB in... i'm at a loss.

 

[spdragoo]

https://www.msi.com/Motherboard/support/Z370-GAMING-PRO-CARBON-AC#down-manual

You have to connect it to one of the 2 USB 2.0 connectors on the motherboard (JUSB1 or JUSB2). So the question is whether you want extra USB 2.0 ports available (but only on the front panel, per the manual), or if you want the Bluetooth/Wi-Fi connectivity.