Hello,
*Mods: if this is in the wrong spot, please move it*
I am having an issue with a pair of bluetooth headphones. I purchased a new pair of BT headphones and have attempted to use them on my Win7 64-bit machine. I have successfully paired them, but when I go into the sound settings to set them as default, they come up "disconnected" and right-click and selecting "connect" does nothing. It does give me 2 choices after installing "Bluetooth Headset" and "Bluetooth Headphones".
I have tried every fix I can find on the internet, including making sure all of my settings are set up to accept and use the connection. I have tried several different variations in the settings accompanied by several reboots to no avail.
I have a BT mouse (MX Master) connected to this computer with absolutely zero issues. The pairing process with the headphones goes just as it should every time I do it.
I have successfully paired and used the headphones with both my Win10 laptop (stock Dell Wi-Fi/BT adapter) and my android phone (Note 4 if that matters), so I don't believe the issue is on the headphone's end.
Necessary particulars for the computer:
BT card - Intel 7260-AC + 4.0 BT (drivers are up to date, uninstall/reinstall directly from Intel's site as part of trouble shooting)
Headphones - V-Moda Crossfade Wireless (just released), work perfectly with other sources
Win7 64-bit - up to date
The computer is ~4 feet from the headphones, so distance shouldn't be an issue.
Any ideas? Thank you in advance for your help!
Mike
*Mods: if this is in the wrong spot, please move it*
I am having an issue with a pair of bluetooth headphones. I purchased a new pair of BT headphones and have attempted to use them on my Win7 64-bit machine. I have successfully paired them, but when I go into the sound settings to set them as default, they come up "disconnected" and right-click and selecting "connect" does nothing. It does give me 2 choices after installing "Bluetooth Headset" and "Bluetooth Headphones".
I have tried every fix I can find on the internet, including making sure all of my settings are set up to accept and use the connection. I have tried several different variations in the settings accompanied by several reboots to no avail.
I have a BT mouse (MX Master) connected to this computer with absolutely zero issues. The pairing process with the headphones goes just as it should every time I do it.
I have successfully paired and used the headphones with both my Win10 laptop (stock Dell Wi-Fi/BT adapter) and my android phone (Note 4 if that matters), so I don't believe the issue is on the headphone's end.
Necessary particulars for the computer:
BT card - Intel 7260-AC + 4.0 BT (drivers are up to date, uninstall/reinstall directly from Intel's site as part of trouble shooting)
Headphones - V-Moda Crossfade Wireless (just released), work perfectly with other sources
Win7 64-bit - up to date
The computer is ~4 feet from the headphones, so distance shouldn't be an issue.
Any ideas? Thank you in advance for your help!
Mike