[SOLVED] Bluetooth

[doanhtien]

I am using Ryzen 5 5600G. I am using receiver to receive data from wireless keyboard.

IMG

I tried to update drive but still the same. Any way to fix this problem?

 

[Lutfij]

Welcome to the forums, newcomer!

Mind sharing the make and model of your wireless keyboard? Also, a PC isn't build with just a processor/APU, rather an amalgamation of parts. Please parse the specs to your entire build.

 

[doanhtien]

Welcome to the forums, newcomer!

Mind sharing the make and model of your wireless keyboard? Also, a PC isn't build with just a processor/APU, rather an amalgamation of parts. Please parse the specs to your entire build.

Here My system:
system summary

I am using keychorn keyboard and connected via receiver *
Keychorn K4 + receiver

Yesterday I was still using the keyboard normally. Because I want to use a dual monitor, I have to install AMD update on here: https://www.amd.com/en/support/apu/...series-desktop-processors-radeon-graphics/amd
Now I have used a dual monitor but I get a problem with a Bluetooth failure. I check then get version 1.6.1015.3 for Realtek Bluetooth 5.0 adapter. Where can I find a higher version of the bluetooth drive? Or anyway to fix this problem?
Thanks

 

[doanhtien]

Pumb

 

[alceryes]

Here My system:
system summary

This link is broken.
Please share your current full system specs.

 

[doanhtien]

This link is broken.
Please share your current full system specs.

my system
OS Name Microsoft Windows 11 Pro
Version 10.0.22000 Build 22000
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Name DESKTOP-HMGDQLF
System Manufacturer ASUS
System Model System Product Name
System Type x64-based PC
System SKU SKU
Processor AMD Ryzen 5 5600G with Radeon Graphics, 3901 Mhz, 6 Core(s), 12 Logical Processor(s)
BIOS Version/Date American Megatrends Inc. 2407, 7/13/2021
SMBIOS Version 3.3
Embedded Controller Version 255.255
BIOS Mode UEFI
BaseBoard Manufacturer ASUSTeK COMPUTER INC.
BaseBoard Product TUF GAMING B550M-PLUS (WI-FI)
BaseBoard Version Rev X.0x
Platform Role Desktop
Secure Boot State Off
PCR7 Configuration Elevation Required to View
Windows Directory C:\Windows
System Directory C:\Windows\system32
Boot Device \Device\HarddiskVolume1
Locale United States
Hardware Abstraction Layer Version = "10.0.22000.1"
User Name DESKTOP-HMGDQLF\doanh
Time Zone SE Asia Standard Time
Installed Physical Memory (RAM) 16.0 GB
Total Physical Memory 15.3 GB
Available Physical Memory 4.44 GB
Total Virtual Memory 21.8 GB
Available Virtual Memory 7.82 GB
Page File Space 6.50 GB
Page File C:\pagefile.sys
Kernel DMA Protection Off
Virtualization-based security Not enabled
Device Encryption Support Elevation Required to View
Hyper-V - VM Monitor Mode Extensions Yes
Hyper-V - Second Level Address Translation Extensions Yes
Hyper-V - Virtualization Enabled in Firmware No
Hyper-V - Data Execution Protection Yes

 

[alceryes]

Many Bluetooth adapters don't need drivers. Have you tried uninstalling it and just letting Windows 11 install its own drivers?
Is the adapter compatible with Windows 11? There may be specific drivers you need to use.

 

[doanhtien]

Many Bluetooth adapters don't need drivers. Have you tried uninstalling it and just letting Windows 11 install its own drivers?
Is the adapter compatible with Windows 11? There may be specific drivers you need to use.

I think there is a conflict with the AMD drive because it only fails when I update windows. Thanks for the support