Boot Device not found. Assistance needed.

[kagepakkun]

Hi, some time ago, my HP Omen 15-5020ca shut off from low battery life but I had to leave home and didn’t charge it over the weekend. The following Monday, the startup was taking too long and I get a black screen saying:

“Boot Device Not Found
Please install an operating system on your hard disk.
Hard Disk (3F0)
F2 System Diagnostics

I got some help on the HP website for a little while telling me to reinstall Win10 through USB. I set it all up and go to custom install and realize I can’t install due to it telling me I have “Disk 0 unallocated space 0.0 MB no other partitions“ even though I have a TB of space.

I have two other laptops now with the same issue, an Asus and the other a HP Pavilion g6.

Upon reading that I should clean the disk through diskpart and entering list disk, I am met with this: (disk 0 with 0b of free space and a size of 0b)

http://i1361.photobucket.com/albums/r673/BahamutAXIOM/3B5B8D66-F7DB-4C53-9874-26F031E98E2F_zpswfrjsykz.jpeg

And after entering detail disk:

http://i1361.photobucket.com/albums/r673/BahamutAXIOM/E8E4B908-BBD5-434E-9062-98649DE8502C_zpsbiw5mfwl.jpeg

On all 3 of the laptops, there is only blank space where it asks me to install on a hard drive. I can’t chose my hard drive when attempting to clean install Win10.

I don’t know where to go from here. Does this mean my hard drives are fried somehow?

 

[jojesa]

Go back to the Windows 10 and at the installation type screen, click 'Custom Advanced'
Press Shift + F10 on your keyboard to enter the Command prompt
Type DISKPART and press Enter
Type list volume press Enter
Select the volume where installing Windows 10
Type select disk # (replace # with drive number) press enter
Type clean press enter
Type convert mbr press enter
Type create partition primary press enter
Type active press enter
Type format quick fs=ntfs press enter
Type exit press enter
Type exit press enter

Assuming your drive is not damage, you should be able to install Windows.

 

[kagepakkun]

When I type list volume, I get this: http://i1361.photobucket.com/albums/r673/BahamutAXIOM/F20AE51B-7AD5-4472-B20E-CCAEC0EEDB95_zpsbbskepfj.jpg

 

[jojesa]

Does the drives appears n the BIOS.
If it does disable Secure BOOT.
Also look at the SATA configuration in the BIOS, see if switching from AHCI to RAID or IDE allows you to format the drive.

 

[kagepakkun]

I’m a bit of a novice. How would I check that if you don’t mind me asking?

 

[jojesa]

I’m a bit of a novice. How would I check that if you don’t mind me asking?

Turn on the laptop and immediately press the Esc key repeatedly until the Startup Menu opens.
Pressing F10 will let you get into the BIOS.
You could also press F2 to run a system diagnostic and see if the boot drive is healthy.

 

[kagepakkun]

So, upon looking at the BIOS Setup, I see Total Memory, BIOS Version F.05, and BIOS Vendor as Insyde, Factory Installed OS is Win 8.1. Nothing on SSD.

All seen here: http://i1361.photobucket.com/albums/r673/BahamutAXIOM/0F58A3C4-BED4-42B4-96E4-35EB02E6E554_zpsxpmp5qpt.jpg

And I can’t do a hard drive check as I get this : http://i1361.photobucket.com/albums/r673/BahamutAXIOM/6AAF0E14-7F4B-4FA1-A938-D9D47E3086B2_zps5kkvsxxo.jpg

 

[jojesa]

Try resetting it
Turn off the computer and remove the AC power cord.
Disconnect all external devices (USB devices, external displays, and printers).
Press and hold the Power button for 20 seconds to reset.
Plug the AC adapter back and press the Power button to turn on the computer.
If you see the option, select Start Windows Normally, then press the Enter key.

Also you could reset and restore BIOS default settings.
Turn off the computer and wait five seconds.
Turn on the laptop and immediately press the Esc key repeatedly until the Startup Menu opens.
Press the F10 key to enter the BIOS setup menu.
On the BIOS Setup screen, press F9 to select and load the BIOS Setup Default settings.
Press F10 to Save and Exit.
Select Yes using the arrow keys.
When asked Exit Saving Changes? press Enter.
Follow the prompts to restart your computer.

If the drive does not appear, it might have come loose and you might need re-seated or is dead.

 

[kagepakkun]

Hi, Jojesa. I know it’s been a long time (about a month). I tried everything, but eventually had to get a new hardrive.

I just want to thank you for your help. I never get good assistance from forums.

 

[jojesa]

Hi, Jojesa. I know it’s been a long time (about a month). I tried everything, but eventually had to get a new hardrive.

I just want to thank you for your help. I never get good assistance from forums.

Sorry that you weren't assist further.
I do hope that the new hard drive fixes your issue.