Question boot loop on new computer

Jan 4, 2020
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my new computer that I built has never got out of a boot loop I got pc help and they said my ram did not match my motherboard but before I buy it I want to make sure that could be the issue because when I unplug it still boot loop and when I put back in, it boot loop still but and I have unplugged everything separate and got a new power supply and new motherboard