[SOLVED] Boot menu is empty after a PC crash ?

HtmHell

Honorable
Dec 25, 2016
17
0
10,510
Hi, I was playing a game (PUBG) then the game froze and I restarted the PC.
Since then, windows won't boot and the boot menu is empty.
I disabled fast boot, didn't help.
What can I do?

* I have a bootable Windows 10 USB drive. I tried plugging it in and booting, but it doesn't show up on the boot menu as well.

Specs:
Windows 11
AMD Ryzen 9 5950X
Asus TUF GAMING X570-PLUS
G.Skill Trident Z RGB 2x16GB DDR4 3200Mhz CL16
Sapphire Radeon RX 6900 XT NITRO+ 16GB
Corsair Force MP600 PRO PCIe NVMe M.2 2280 2TB SSD
Corsair 850W 80+ Gold TX850M

Thank you.

On boot:

PVA5GZO.jpg


When I click Boot Menu:
Xof66ry.jpeg


Boot options:
l0y7t9s.jpg

VfsgHfQ.jpg

zRomVSG.jpg
 
Last edited:
Solution
I suspect your NVME has died..

one way to tell is look on the advance tab of bios, under nvme config menu. see page 34 of manual - https://dlcdnets.asus.com/pub/ASUS/...ME_PRO_TUF_GAMING_X570_Series_BIOS_EM_WEB.pdf

Put USB in at boot
scroll down on the Boot tab to Boot override
choose USB from list, PC should restart and boot from USB

we can look in windows to see if it can see drive but if bios can't, windows won't either.
Boot from installer

On screen after language choice, pick repair pc, not install

Pick troubleshoot

Pick advanced

Pick Command Prompt

Type diskpart and press enter

Type list disk and press enter

This will show the list of drives currently attached to PC
I suspect your NVME has died..

one way to tell is look on the advance tab of bios, under nvme config menu. see page 34 of manual - https://dlcdnets.asus.com/pub/ASUS/...ME_PRO_TUF_GAMING_X570_Series_BIOS_EM_WEB.pdf

Put USB in at boot
scroll down on the Boot tab to Boot override
choose USB from list, PC should restart and boot from USB

we can look in windows to see if it can see drive but if bios can't, windows won't either.
Boot from installer

On screen after language choice, pick repair pc, not install

Pick troubleshoot

Pick advanced

Pick Command Prompt

Type diskpart and press enter

Type list disk and press enter

This will show the list of drives currently attached to PC
 
Solution
I suspect your NVME has died..

one way to tell is look on the advance tab of bios, under nvme config menu. see page 34 of manual - https://dlcdnets.asus.com/pub/ASUS/...ME_PRO_TUF_GAMING_X570_Series_BIOS_EM_WEB.pdf

Put USB in at boot
scroll down on the Boot tab to Boot override
choose USB from list, PC should restart and boot from USB

we can look in windows to see if it can see drive but if bios can't, windows won't either.
Boot from installer

On screen after language choice, pick repair pc, not install

Pick troubleshoot

Pick advanced

Pick Command Prompt

Type diskpart and press enter

Type list disk and press enter

This will show the list of drives currently attached to PC
UFhXUvV.jpg

does it mean it's gone?
 

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